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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 738 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t get any better than this, Great camera for all of your needs!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great travel camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact design and many features to give professional looking videos and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best camera i ever purchase. Picture quality and video are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent 4K Video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wifes new youtube channel and the quality is AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product... & ease of use. Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Great, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick Sony_US

  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. I bought this camera for streaming and video and it did not disappoint. I love the endless video recording. I love the lowlight clarity and brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera a game changer in photography and creating contents. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-21-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first camera just Getting into photography..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. Congratulations on your first camera and thank you for choosing Sony. We can wait to hear about your experiences with this camera.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-22-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera! Love it! Great pictures, good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shai,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the quality of camera, and look forward to seeing what our customers create with our products. Your review will help others with their decisions.
      -Vincent Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! I hardly edit when I use it! I’d highly recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlaP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you loved it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      12-14-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    I regret this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a nice camera with a manual focus and a better zoom than my point and shoot. It has the manual focus, but the lens that came with it is awful. When focusing in, it actually zooms in really close to help you adjust the focus, but then it won't let you take the picture like that for some reason. The digital zoom is next to nothing. I honestly regret blowing $1000+ on this camera, sure it takes nice photos but I wanted something for wildlife photography and this is not the one. Now the next step is unfortunately buying another lens which is way more money...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lydia, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're sorry to hear your experience has not been stellar with this kit. It sounds like the issue you were experiencing with the lens was due to the limitations of minimal focusing distance. Please reach out to Sony Support at 239-245-6360 as we would love to help address the issues you are having. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alpha great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super store service and excellent product .. liked it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stars, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box camera and it works as expected. I’m satisfied with its condition. No cosmetic damage and all functions work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chico,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-23-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    mirrorless cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful camera. crystal clear photos and videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Utensil, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not stop taking pictures. Little bit expensive but Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera takes great pictures , highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera on the market..I'm very satisfied..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heyhey, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Midmon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera out there and it’s future protected meaning any new tech can fit it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy from Best buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was received on time,in perfect working order.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Croamdj, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear everything is going well with this camera for you. Thank you for choosing Sony. -Linda 1-3-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Recent Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales Rep was veey knowledgeable and he actually showed me the product in detail. We also talked about the other production and the pisitive and negative of each.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RudyD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-15-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes an Amazing mirrorless camera. Has an amazing fast auto focus too

    I would recommend this to a friend