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Customer Ratings & Reviews

$1,249.99
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The comparable value is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 745 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Grewtbcamera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great photos and although pricey worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes awesome pictures!! Totally worth the consideration!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    I regret this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a nice camera with a manual focus and a better zoom than my point and shoot. It has the manual focus, but the lens that came with it is awful. When focusing in, it actually zooms in really close to help you adjust the focus, but then it won't let you take the picture like that for some reason. The digital zoom is next to nothing. I honestly regret blowing $1000+ on this camera, sure it takes nice photos but I wanted something for wildlife photography and this is not the one. Now the next step is unfortunately buying another lens which is way more money...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lydia, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're sorry to hear your experience has not been stellar with this kit. It sounds like the issue you were experiencing with the lens was due to the limitations of minimal focusing distance. Please reach out to Sony Support at 239-245-6360 as we would love to help address the issues you are having. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A great awesome camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera it takes really good quality pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best video camera Ibhave ever use in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera For Beginners (and pros)

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an absolute beginner, shooting videos for web content. I bought this camera on the recommendation from a friend who is a pro photographer/video person. There was definitely some learning curve for me, but this camera has really been a pleasure to work with and is reliable. Get yourself some extra batteries and you'll be happy that you did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera is easy to operate. nice vibrant colors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Rated 5 out of 5 stars

    Sony - Alpha a6400 Mirrorless 4K Video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. BB did a price match soon after and refunded me $150!!! Will be purchasing again soon from them. Thanks, Dustin

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you're satisfied with our product and find it worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-1-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first camera just Getting into photography..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. Congratulations on your first camera and thank you for choosing Sony. We can wait to hear about your experiences with this camera.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-22-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing greate quality photos and videos. It has automatic focus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and bright picture. and good price. much better than a6000.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera,good quality of picture. Love the continuous clip.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sixty Fo hunnid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been amazing! I need to stock up on lenses next!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony a6400 is the only camera you need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sony a6400, my dreams come true. This is the best camera I’ve ever owned, all the feature, versatile, video creative settings. I highly recommend this Sony camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI RalphG, Thank you for sharing your feedback. We're happy to hear you are logving the Sony A6400. Its a great camera with features for both beginners and advance users. Thank you for your recommendation. Sony's commitment to customer satisfaction is our top priority. -Linda 10-14-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for sports related events. Rapid burst is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice camera I recommend this one or the A7iii

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great ! Great images and great functions.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great camera and highly satisfied with my purchase just wish the battery life was better. A second battery is a must when buying this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear that you are satisfied with your A6400. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s a wonderful camera My partner loves it Great photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. Easy to use. Many institutions on YouTube

    I would recommend this to a friend