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Customer Ratings & Reviews

$1,249.99
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Customer reviews

Rating 4.8 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 745 reviews
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this product!:) plus the workers were very nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KelsiB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are happy with this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-13-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I’m still trying to figure out the ins and outs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adriann, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera for live streaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to vlog and livestream. Only issue is adding a microphone to the top will not make you see through the screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    amazing innovation in such small camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase at Best buy for this camera bundle, and very easy to operate with all built

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad to hear that you are happy with your camera. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to using Sony, but I bought this to take sports action photos. It seems to be very customizable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerWB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you are satisfied with how that camera performs. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best camera for focusing I love it so far it’s amazing and excite me every time I use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaslimaB, Thank you for sharing your feedback. We're happy to hear this camera has exceeded your expectations in both performance and quality. We hope you enjoy the features it offers. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 10-6-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the features. I miss having a full functionality touchscreen though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandieH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    It was me...not the camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera had a lot of functionality and I bought it because a friend had let me borrow the a6000 I thought getting this would be similar but better. The camera hit me with a learning curve because as a beginner I was used to the simplicity of the a6000 so I exchanged this for the a6000. It probably is an amazing camera but if you’re a beginner you probably wouldn’t need it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the camera. Great lens. Very lightweigt

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      It's great to hear that you're impressed with your camera and lens. Sony's commitment to customer satisfaction is our top priority. We hope you are able to enjoy all the features your A6400 has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as intended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Lives up to the reviews. Light and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mark, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the a6400's light weight and ease of use. Thank you for choosing Sony! -Sony Social Support Nick Sony_US

  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for pictures but mainly video recording. I'm a beginner with cameras but I must say that I'm very happy with this one. I've done a lot of research before buying it and I say it's worth getting this over a canon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with my new camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was eyeing this camera for awhile and was extremely nervous about purchasing an open-box item but it was in EXCELLENT condition and came with all original parts. Plus, I saved a couple hundred that I used to buy another lens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    BEST CAMERA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera. Easy to Use. Lightweight. Best for learning

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      It's great to hear that you are satisfied with your A6400 with it's light weight and easy to use design. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. - Glenn Sony_US

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good picture and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good for Pictures and videos Need much battery’s The setting is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my Canon. I love it. 4k video, continous recording. Im in love.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very good quality camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality is very good, especially with 4k its not that easy not use though.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. I love the features on it. Just wish it wasn't so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, you can get a camera that takes equal picture quality for the price but this camera offers more mobility. I recommend getting a case of course and a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of Bang for the Bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my backup camera I use for vlogging and when I need something compact that is easy to take everywhere, This is the one also it contains quite a few menus to offer you that perfect picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features, Im still trying to learn. Took it to a national park and took amazing pictures of mother nature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cnguyen, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US