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Customer Ratings & Reviews

$1,249.99
Save $250
Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 738 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made in my life . Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NanthuS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your wonderful feedback! We are thrilled to hear that your purchase of the Sony ILCE6400 has been the best you've made in your life. Your recommendation means a lot to us.

      If you ever have any questions, please don't hesitate to reach out! Thank you again for your kind words and for choosing Sony. We look forward to serving you in the future.

      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a6400 has one of the best autofocus systems in any camera. With Real-time Eye AF and Real-time tracking it rarely misses a shot. Features such as unlimited 4K video recording, time lapse and flip-up screen make this camera perfect for almost any situation. Only thing lacking is in body image stabilization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy. Great quality, fast shutter speed and great settings. A must buy if you have the money but is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Decent camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera. Tons of features. Only get it if your a professional. Leaving this review after using it for a year

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TwitchStreamer, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Wowzer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera! Little pricey but it beats spending $500-$600 on a used and it be broken.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spenser, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Gift for wife - Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving to a much more scenic place and decided to gift this to my wife so we can capture some of our adventures traveling around. The camera works great and is still in good condition of a year of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots to learn for a beginner..but it's very awesome. Guys at best buy were very helpful also..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JkhAlpha,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the quality of camera, and look forward to seeing what our customers create with our products. Your review will help others with their decisions.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value, excellent customer service, a five-diamond retail experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aloha, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    SONY a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVEEE THIS CAMERA. 100% worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you love your A6400. Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little vlogging camera .. price is unbeatable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're happy to hear that you love your A6400. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Excellent Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Sony, highly recommend for any one still try to find a good camera !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Rated 5 out of 5 stars

    Sony aloha 6400

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent store very good attention! I love buying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my a6400 I just had to upgrade my lens other than that it’s a great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K camera that makes it easy to film and shoot photos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whooooo, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, good performance, according my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Really enjoying using this camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great for point and shoot scenarios. Loving the quality and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service from Best Buy... I liked it...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikhil, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. This is a great buy. I love it !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi abhi14vicky, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its value for the money. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Perfect compact camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact camera with many options and features!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Photoguy718, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great Mirrorless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for my grandson. very impressed with its performance

    I would recommend this to a friend