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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 745 reviews
  • Rated 5 out of 5 stars

    Good Starter Camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome starting camera and for a great price. Love this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as an awesome camera for beginners. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-14-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. Be sure to sign if for classes to learn how to operate

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, good autofocus but no image stabilization.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pavan, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback! If you are looking for an APS-C camera with IBIS, the a6600 is available. -Nick Sony_US

  • Rated 5 out of 5 stars

    Great asset for a content creator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera and it has made my content creation really fast. I love the built in profiles to have a consistent color correction every time I film.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience with the A6400. Thank you for the review! Sony_US

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Everything but battery capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but the battery always won't last long though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelika, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera. We hope you will enjoy all the amazing features this camera has to offer. On the battery life, Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Very good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of features I really like the way it feels

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a very good camera with lots of features. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2023
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works just need to figure out how to work the camera. The picture did not come out as crisp. However, that is probably due to me not knowing how to handle the features. Overall happy with my camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your feedback! We're glad to hear that you're happy with your experience so far. We understand that learning the menus and settings of a new camera can feel overwhelming at first. Our goal is to provide a versatile camera that caters to various skill levels and preferences.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera but pricy like all Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left the m43 world to go back to aps-c. Does a great job and has many options. Battery life is pretty descent but should pick up some spare battery packs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shoot with a Nikon and decided to buy mirrorless. I really like how it handles.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear you like how the A6400 handles. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features the camera has to offer. Thank you choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and always having fun taking pictures. Battery lasts about 2 hrs long with this model. Doesn’t over heat and there is no record time limit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this camera for mostly YouTube video’s. Couldn’t be happier. Works well, great face capture and holds focus even on moving target.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice on the camera and the customer service was phenomenal!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TysonC
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are looking forward to seeing what our customers create with our products.

      Vincent
      -Sony Social Support for Digital Imaging Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a6400 has one of the best autofocus systems in any camera. With Real-time Eye AF and Real-time tracking it rarely misses a shot. Features such as unlimited 4K video recording, time lapse and flip-up screen make this camera perfect for almost any situation. Only thing lacking is in body image stabilization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, returned and bought a new one from best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VishnuprasadS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback regarding your recent purchase. We appreciate you taking the time to share your experience with us.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made in my life . Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NanthuS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your wonderful feedback! We are thrilled to hear that your purchase of the Sony ILCE6400 has been the best you've made in your life. Your recommendation means a lot to us.

      If you ever have any questions, please don't hesitate to reach out! Thank you again for your kind words and for choosing Sony. We look forward to serving you in the future.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy. Great quality, fast shutter speed and great settings. A must buy if you have the money but is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Decent camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera. Tons of features. Only get it if your a professional. Leaving this review after using it for a year

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TwitchStreamer, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Wowzer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera! Little pricey but it beats spending $500-$600 on a used and it be broken.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spenser, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Gift for wife - Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving to a much more scenic place and decided to gift this to my wife so we can capture some of our adventures traveling around. The camera works great and is still in good condition of a year of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots to learn for a beginner..but it's very awesome. Guys at best buy were very helpful also..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JkhAlpha,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the quality of camera, and look forward to seeing what our customers create with our products. Your review will help others with their decisions.
      -Vincent Sony_US