Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- SKU:
- 6324859
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.
This summary was generated by AI based on customer reviews.
Without the manual is a problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a manual in order to use camera since I’m a newbie to taking pictures
No, I would not recommend this to a friendSony A 6400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite camera, photos don’t have the best clarity.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SazimB,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are sorry to hear that the camera did not meet your expectations We suggest you contact our phone support at 239-245-6360 so that we can help you bring out the best out of this camera. Thank you for choosing Sony.
Regards,
Larry 6-8-2024
Sony Social Support
Sigmachode
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk why but this camera made my chode look smaller
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chodeslinger19, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
Bad customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera but I change my mind but I alredy have 6100 there is no change so I want return this camera but Best Buy sale men they told me I have to pay 195$ for return
No, I would not recommend this to a friendDon't by anything from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT BY FROM BESTBUY!!!! GET IT SOMEPLACE ELSE! AMAZON OR B&H
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We do apologize for the experience you are having. Please contact Best Buy customer service for further assistance.
- Pros mentioned:Camera quality, Ease of use
definitely recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very versatile great camera, user friendly! incredible quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabrinaS,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with A6400 camera. We are glad to hear that you found its quality to be incredible, and that it's a user-friendly and very versatile camera. Thank you for recommending this camera and thank you for choosing Sony!
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, easy for use, good pictures and video, but not for me
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. Thank you, Pavel, for sharing your experience! We are sorry to hear it didn't work out with your camera. Sony Social Support - Andy
- Pros mentioned:Camera quality
best camera ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love this camera!! its my everday camera that i use for everything!! its fast and amazing quality!! best purchase ever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChandlerW,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera to be the best. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-5-2023
Sony Social Support
- Pros mentioned:Ease of use
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter camera if you are just getting into sports videography and photography. Great quality and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user278509,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a great beginner camera that is easy to use and captures great quality pictures and videos. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-11-2023
Sony Social Support
- Pros mentioned:Camera quality
More than impressed...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rookie photographer, but I'm a super nerd. Right out of the box the camera is super sharp. Add a few choice lens and you are in business. 1st I got the 50mm then the 90mm Macro and I have to say this camera has not let me down yet. Well worth it...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FosteredInnovation,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback and for choosing our camera. We're glad to hear that our camera have been reliable to you and you're enjoying your experience so far.
If you have any specific questions or any suggestions for improvement, feel free to contact our Technical Support at 239-245-6360.
Rubychelle,
Sony Social Support
- Pros mentioned:Camera quality
Simply An Amazing Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for photos and video at 4K and 1080p, I also bought .F 1.8 35mm lens and 18-105 G series zoom F/4 lens. I did a lot research and made this my number one choice. Highly recommend it !
I would recommend this to a friend - Pros mentioned:Camera quality
Wonderful Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is made perfect for what I'm trying to do, I personally haven't found a flaw yet. Just still scratching the service though.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. Thank you for the review!
- Pros mentioned:Camera quality
Love my Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera the quality everything about it is so nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user467513,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-30-2023
Sony Social Support
- Pros mentioned:Camera quality
Great mid range camera for photographer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time using sony camera but I love this already. Ultra fast AF and picture quality is great. Missing body stabilization is bad but most of sony lenses come with OSS nowadays so shouldn't be much of a problem,
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great camera very clear good 4k quality great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JahmirM,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera great and worth purchasing. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-24-2023
Sony Social Support
- Pros mentioned:Overall performance
Camara
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best cámara………………………………………………………………………………………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EulogioT, Sony's commitment to customer satisfaction is our top priority. We are so happy to hear that you found our ILCE6400 camera to be the best camera. Thank you so much for your feedback and recommendation. And thank you for choosing Sony. - Pakorn (Sony Social Support) 12/1/2023
- Pros mentioned:Camera quality
Sony a6400
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first starter camera and love it. l highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasM,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it as your first camera. Thank you for highly recommending it and thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
- Pros mentioned:Size
Sony a6400
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cámara. Love it !! Small and compact. Take it every where with me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardM,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback! We're thrilled to hear that you're enjoying the camera. We designed it to be small and compact without compromising on quality, so it's wonderful to know that you appreciate those features.
If you have any further comments or suggestions, we'd love to hear them. Happy capturing!
Rubychelle,
Sony Social Support
My favorite camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. The lens is so extremely versatile it’s amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGomez, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear this camera kit has become an essential to your creative adventure. Thank you for choosing Sony. -Linda 1-16-25 Sony Social Support
Great camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace the A6000. The auto focus time is unreal. Also low light shots are so much clearer. Worth it for sure.
I would recommend this to a friend