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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-738 of 738 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best camera ever!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this camera!! its my everday camera that i use for everything!! its fast and amazing quality!! best purchase ever!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChandlerW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera to be the best. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle
      12-5-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter camera if you are just getting into sports videography and photography. Great quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user278509,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a great beginner camera that is easy to use and captures great quality pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply An Amazing Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photos and video at 4K and 1080p, I also bought .F 1.8 35mm lens and 18-105 G series zoom F/4 lens. I did a lot research and made this my number one choice. Highly recommend it !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is made perfect for what I'm trying to do, I personally haven't found a flaw yet. Just still scratching the service though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    More than impressed...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rookie photographer, but I'm a super nerd. Right out of the box the camera is super sharp. Add a few choice lens and you are in business. 1st I got the 50mm then the 90mm Macro and I have to say this camera has not let me down yet. Well worth it...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FosteredInnovation,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback and for choosing our camera. We're glad to hear that our camera have been reliable to you and you're enjoying your experience so far.

      If you have any specific questions or any suggestions for improvement, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great mid range camera for photographer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using sony camera but I love this already. Ultra fast AF and picture quality is great. Missing body stabilization is bad but most of sony lenses come with OSS nowadays so shouldn't be much of a problem,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera the quality everything about it is so nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user467513,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera very clear good 4k quality great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JahmirM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera great and worth purchasing. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      12-24-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camara

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cámara………………………………………………………………………………………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EulogioT, Sony's commitment to customer satisfaction is our top priority. We are so happy to hear that you found our ILCE6400 camera to be the best camera. Thank you so much for your feedback and recommendation. And thank you for choosing Sony. - Pakorn (Sony Social Support) 12/1/2023 Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a6400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first starter camera and love it. l highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it as your first camera. Thank you for highly recommending it and thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sony a6400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cámara. Love it !! Small and compact. Take it every where with me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardM,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback! We're thrilled to hear that you're enjoying the camera. We designed it to be small and compact without compromising on quality, so it's wonderful to know that you appreciate those features. 
      If you have any further comments or suggestions, we'd love to hear them. Happy capturing!
       
       
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the A6000. The auto focus time is unreal. Also low light shots are so much clearer. Worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. The lens is so extremely versatile it’s amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGomez, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear this camera kit has become an essential to your creative adventure. Thank you for choosing Sony. -Linda 1-16-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Easy Handling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Camera, Easily transfer your photo from Camera to Iphone wirelessly to share along with Friends. Still holds it value ever after 4 year of purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunil, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as an awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-19-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Sony A6400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera Its a lot more light than the DSRL camera Quality picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Edwingzz, Thank you for sharing your feedback on the Sony A6400. We're happy to hear you are enjoying the performance and the compactness of this camera. Its a great combination, especially for users who wants to take the camera everywhere with them. Thank you again for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard good things about this camera, can’t wait to use it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One word AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has a bag of tricks that no professional can deny. But the auto settings do not disappoint! Well worth the investment. And before you can blink you’ll want to pick up the 50mm prime.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy a SONY!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera and after a few days the HDMI would not work, so had to ship it to precision camera where sony has repairs done. Terrible! Got camera back and was not repaired! Same issue, so going now on close to 2 months and no camera bought new! So sony says to ship it back again for repair.. Are you kidding me!

    No, I would not recommend this to a friend