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  • Front. Sony - Alpha a6400 Mirrorless 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black.
  • Left. Sony - Alpha a6400 Mirrorless 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black.
  • Alt View 1. Sony - Alpha a6400 Mirrorless 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black.
  • Alt View 11. Sony - Alpha a6400 Mirrorless 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black.
  • Alt View 12. Sony - Alpha a6400 Mirrorless 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black.
  • Alt View 13. Sony - Alpha a6400 Mirrorless 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black.
  • Alt View 14. Sony - Alpha a6400 Mirrorless 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black.
  • Sony Alpha a6400 Mirrorless Camera - Product Overview video 1 minutes 57 seconds

Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black

Model:
ILCE-6400M/B
SKU:
6324859
Highly rated by customers for:
$1,299.99
Save $200
The comparable value is $1,499.99
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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 753 reviews

  • Not happy with this purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera does not auto-focus. Tried several settings, tried resetting camera, tried advice from SONY. Does not auto-focus. Not happy. Unable to reach SONY support via chat due to Corona Virus, which is understandable. Very disappointed in this product though. Not sure if I can get a replacement through Best Buy.

    No, I would not recommend this to a friend

  • Goodmquality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What indidnt like is the picture quality, it looks too granulated

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HennigstongA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for providing your feedback regarding our camera. We appreciate your valuable input and we understand your disappointment with the camera's quality. We strive to provide products that meet the expectations of our customers, and we regret that this was not the case for you.

      Your input will be taken into consideration as we continue to improve our product offerings. If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Salesman Made a Difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman, Matty Yelton, provided great guidance in helping us select the camera that best suited our needs. We are very happy with the results!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that Matty was able to assist you in choosing your A6400. Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! - Glenn Sony_US

  • Pros mentioned:
    Camera quality

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVING the camera, it is light and takes amazing pictures, really the best one once you understand how to use it, BUT not buying again from BestBuy, out of 4 purchases, 2 came broken, 1 with operative/system issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Catalina,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad hear that you loved the camera as it is lightweight and captures amazing pictures. However, we are sad to hear about your buying experience. We suggest you contact BestBuy customer support for assistance. If they are not able to help you, please contact Sony phone support at 239-245-6360 so we can look more into this. We value your feedback and will do everything we can to make things right.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothings special. I’ve been using the camera for months now the picture are ok but nothing special. I don’t like that there’s no support from an app to easy access for picture downloads/transfers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YeseniaG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We sincerely appreciate your honest feedback on our camera. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-19-2024

      Sony Social Support Sony_US

  • Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the camera but the kit lens was showing a big black space in the left corner which was the 18-135

    I would recommend this to a friend

  • ..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came without the charger cables, and now I don't know where to find them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We do apologize for your experience.. Please contact us through the link below so we further assist you.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di Sony_US

  • Camera not charging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Sony A6400 camera I got from best buy. The both cameras I got weren’t charging so i brought the third camera plugged it to the electrical outlet without the battery. The camera did not turn on. Their must be an issue with the charing cable or brick. Off to best buy to return my third camera. Is anyone having issues like this?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joepro,
      Sony commitment to customer satisfaction is our top priority.
      The ILCE6400 camera will not work without the battery. The battery will not charge if the camera is turned on. We suggest you contact our support number at 239-245-6360 so that we can assist you.
      Regards,
      Larry 11-26-2024
      Sony Social Support Sony_US

  • Without the manual is a problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a manual in order to use camera since I’m a newbie to taking pictures

    No, I would not recommend this to a friend

  • Sony A 6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite camera, photos don’t have the best clarity.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SazimB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are sorry to hear that the camera did not meet your expectations We suggest you contact our phone support at 239-245-6360 so that we can help you bring out the best out of this camera. Thank you for choosing Sony.
      Regards,
      Larry 6-8-2024
      Sony Social Support Sony_US

  • Sigmachode

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk why but this camera made my chode look smaller

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chodeslinger19, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera but I change my mind but I alredy have 6100 there is no change so I want return this camera but Best Buy sale men they told me I have to pay 195$ for return

    No, I would not recommend this to a friend

  • Don't by anything from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BY FROM BESTBUY!!!! GET IT SOMEPLACE ELSE! AMAZON OR B&H

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We do apologize for the experience you are having. Please contact Best Buy customer service for further assistance. Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very versatile great camera, user friendly! incredible quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SabrinaS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with A6400 camera. We are glad to hear that you found its quality to be incredible, and that it's a user-friendly and very versatile camera. Thank you for recommending this camera and thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, easy for use, good pictures and video, but not for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Thank you, Pavel, for sharing your experience! We are sorry to hear it didn't work out with your camera. Sony Social Support - Andy Sony_US

  • Pros mentioned:
    Camera quality

    best camera ever!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this camera!! its my everday camera that i use for everything!! its fast and amazing quality!! best purchase ever!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChandlerW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera to be the best. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle
      12-5-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter camera if you are just getting into sports videography and photography. Great quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user278509,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a great beginner camera that is easy to use and captures great quality pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Simply An Amazing Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photos and video at 4K and 1080p, I also bought .F 1.8 35mm lens and 18-105 G series zoom F/4 lens. I did a lot research and made this my number one choice. Highly recommend it !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Wonderful Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is made perfect for what I'm trying to do, I personally haven't found a flaw yet. Just still scratching the service though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Great mid range camera for photographer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using sony camera but I love this already. Ultra fast AF and picture quality is great. Missing body stabilization is bad but most of sony lenses come with OSS nowadays so shouldn't be much of a problem,

    I would recommend this to a friend
Page 37, Showing 721-740 of 753 reviews
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