Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- SKU:
- 6324859
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.such a nice camera and very worth it i would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarrisS,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you find our camera nice. It means a lot to us that you would recommend it.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
- Pros mentioned:Camera quality
Sony A6400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my old camera, to the Sony A6400. I am very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TinaMcCollum,
Sony commitment to customer satisfaction is our top priority.
Thank you so much for your feedback! We're thrilled to hear that you are very pleased with your Sony A7RIV camera. We take great pride in crafting top-notch products, and it's always fantastic to know that our customers are enjoying them.
If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.
Rubychelle,
Sony Social Support
- Pros mentioned:Camera quality
Samsung gang
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality for the price i love it sony is the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonahV,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera and kit lens. We greatly appreciate your feedback. We're happy to hear that our lens and camera made a positive impression on you.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
- Pros mentioned:Camera quality
Sony a6400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this camera. It’s fast, battery last long for taking pictures, and quality is amazing. I’m happy with this purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulaVu, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality
Sony a6400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome and meet the expectation for personal use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RabinS,
Thank you for sharing your feedback about the A6400 camera and rating it 5 stars. We are glad to hear that you found it awesome and met your expectations.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my boyfriend bought this camera to take pictures of hunting and our adventures in the woods and we absolutely love it!!! The greatest purchase we have ever bought to capture all of our precious memories together!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KelsieP,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're happy to hear that our lens made a positive impression on you and that this has been your best purchase ever.
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle 10-10-2023
Sony Social Support
- Cons mentioned:Menu system
Great Start up Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the camera is great. I gave four stars because Sony’s menu system can be a little tricky to get the hang of for beginners. Other than that it’s great!
I would recommend this to a friend Great Canera Excellent Customer Seevice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! Excellent Customer Service. The associated knew all about the camera and recommendation were great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvonneC,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-4-2024
Sony Social Support
Great product, Sony a6400!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, very attentive collection and the camera is in perfect condition! nothing negative, the camera helps me in my work and I'm happy with it. I would definitely shop at Best Buy again :)
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad to hear that you are happy with your A6400! Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
- Pros mentioned:Ease of use
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is perfect if you are a new user or if you are a professional
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Ally1124!
Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony.
~Zac
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great camera if you want to upgrade but flash pictures I take pictures always have shadows even when adjusted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amanda, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We appreciate you honest feedback as it will help us keep improving future products. Thank you for choosing Sony. -Linda 07-18-25 Sony Social Support
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great item and the person who helped me pick the item was very helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DierreN, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-10-2024 Sony Social Support
Good camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a really good camera so far have had no issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tweekshotthat,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that our camera works well for you. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
1-21-2024
Sony Social Support
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fist sony camera and I am loving it, It has a lot of great features, can't wait to learn everything about it, would've been good if I was able to use the camera with or without the 18-135mmf/3.5-5.6 lens, I wish I could carry with me in my purse without having to use the big lens
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azulcrema, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
Best Sony Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest Camera I’ve ever invested I love you Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardW,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you found it to be the greatest camera you have ever invested in. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
Impressive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this sony, definitely user friendly and worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mohe, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its user friendly design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
My recent purchase was a camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appears to be a good camera. I've only had it for a short time, but so far so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaM,
Sony commitment to customer satisfaction is our top priority.
Thank you for taking the time to provide feedback. We appreciate your positive comments and are delighted to hear that you are satisfied with your new camera.
If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.
Rubychelle,
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
a6400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony A6400 is a compact, powerful mirrorless camera that delivers excellent image quality, cutting-edge autofocus, and strong 4K video performance. With its 24.2MP APS-C sensor and fast Real-Time Eye Autofocus, it excels in both photography and video, vloggers would love, content creators, and hobbyist photographers. The 180° flip-up touchscreen and microphone input make it especially appealing for self-shooting, while its rugged, weather-sealed body adds durability for travel or outdoor use. While the A6400 lacks in-body image stabilization and a headphone jack, its strengths in autofocus tracking, sharp 4K video (with no recording time limit), and compact form factor outweigh those limitations for most users. The menu system can be dense, but it's highly customizable, and battery life is decent with options to power externally. Overall, the A6400 has tremendous value for creators seeking a hybrid camera that performs exceptionally well across both stills and video. All in all, I'd recommend to a friend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaF, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/30/2025) Sony Social Support
- Pros mentioned:Camera quality, Size, Weight
Great camera.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st camera purchase ever so I'm new to this but this camera is great. Nice feel. Not too small or big. Great weight. Photos are crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gundamgas, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 3-9-2024 Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Crisp 4K, Light to Carry, Sharp Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Alpha a6400 Mirrorless Camera with the 18-135mm f/3.5-5.6 OSS lens, and I’ve been genuinely impressed. The 4K video quality is sharp and clean, and the autofocus is fast and reliable — it tracks faces and subjects with ease, which has made shooting content much smoother for me. The camera is lightweight, easy to travel with, and the flip-up screen is super convenient for self-recording or vlogging. I also like that the lens gives you a good amount of range, so you can shoot a variety of scenes without needing to switch lenses constantly. Overall? She’s sleek, light, and makes me feel like I actually know what I’m doing — 10/10 would recommend if you’re ready to level up your content.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZitaC,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-9-2025
Sony Social Support
