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Customer Ratings & Reviews

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The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 722 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 722 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Crazy Good Autofocus and ISO performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera seriously surprised me, as a Canon shooter moving over to the Sony side, this camera is no slouch. In my opinion it is comparable to the Canon 7D mark ii. Minus the battery life, it kinda sucks on Sony mirror less cameras. Pictures are relatively noise free, even at higher ISOs like 6400 or 12,800, as well as having insane detail. I'll put some pics here and let you be the judge, granted not high quality since bestbuy limits me to only 5MB per photo, so there will be some compression. Definitely a good camera at this price point, highly recommend. Only complaint I have besides the battery life, is the menu system. SONY! JUST MAKE IT LIKE CANONS!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony a6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Sony A6400 with the 18-135mm lens! Image quality is sharp, autofocus is lightning fast, and the zoom range makes it super versatile for travel, portraits, and everyday shooting. Lightweight but powerful — I highly recommend it to anyone looking for a reliable all-around camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SvyrydenkoOleksii,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-6-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Really Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony A6400 about a month ago and have been really impressed. A few weeks earlier I had purchased a Canon M50 (similar camera), but I was not impressed with the indoor photos. It took great outdoor photos, but not so much for the indoor photos. After returning to BB, I spoke with a very knowledgeable young sales lady and we discussed both cameras and she indicated the images from the Canon and Sony were comparable outdoors, but indoors, the Sony was much better. After a few weeks of use, I agree and would recommend this. It was quite a bit more expensive than the M50, but if you're not happy with the quality of the pictures, I was willing to spend the additional on the A6400. I also own a Canon T7i but the Sony is much more compact when I don't want to carry around my "big" camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love this thing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera mainly for autofocus in video. Video quality and autofocus is great. There is no IBIS in this camera so there can be a little shake. Also, I’ve noticed the rolling shutter. However this doesn’t change my opinion. This is a powerful little camera. It’s quickly becoming my main camera over my Nikon. The portability and versatility with this kit can’t be beat. Even with the kit lens photos are pretty sharp. I am pleasantly surprised how this camera does in low light. I’ve taken a keeper for insta at 16000 iso. One thing I do not like is that there is no in camera timelapse video. There is interval shooting built into the camera. On the a6000 with the playmemories app it would make a video file as well as raw images. Now it takes a little more time to convert raw image to timelapse video on the computer. One of my favorite things about this camera is silent shooting. Keep in mind at higher shutter speed or fast moving subjects there can be rolling shutter in the image. However I use this feature when doing timelapse with a slow shutter speed. The battery seems to last a little longer and there’s no physical wear and tear on the mechanical shutter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Weight
    Cons mentioned:
    Menu system

    Rated 5 out of 5 stars

    Great camera to start off with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for taking pictures & for doing vlogs with the flip up screen. It is lightweight so you dont have to worry about it being too heavy. Only down side to the camera is the menu is a bit overwhelming but easy to navigate so just a learning curve. Overall great purchase would highly recommend 9/10. Hope this review helps.

    I would recommend this to a friend
  • Pros mentioned:
    Auto focus
    Cons mentioned:
    Menu system

    Rated 5 out of 5 stars

    Excellent camera great for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shooting the previous generation Sony NEX-7 so when this came out in August, I finally got it this past December. This is a great travel camera with improved auto focus and much faster response. The previous gen sometimes can be laggy when capturing street action, this one managed to keep up. Paired with great e mount lenses that are smaller and lighter, this is best mirrorless camera system. Be sure to select fast speed lenses or great quality OSS lenses if you are doing video since this camera has no IBIS, get the a6600 if you need that. Cons: It takes some time to get used to the menu system since it's its weakest point. However rest assured there's a solution to that which was not previously available which is to set frequently used menu to shortcut by utilizing the various available custom functions and buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony a6400 with 18-135mm Lens Review*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Sony a6400 as a gift for my wife, and it has turned out to be a great entry level camera for everyday use. The 18-135mm lens gives her plenty of flexibility. She can capture wide shots at the dog park and then zoom in for clean portraits without switching lenses. The camera focuses fast, which helps a lot with dogs running around. The colors look natural, and the photos come out sharp even in quick moments. For portraits, the lens has a nice look and the camera’s eye autofocus makes it easier for her to get good shots without having to think too much about settings. She has also started experimenting with short 4K videos, and the camera handles that well for a beginner. The controls are still simple enough that she is not overwhelmed. Overall, it feels like the right mix of quality, ease of use, and room to grow. It has been a solid gift and a great way for her to get into photography. My confidence level is high.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete716,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems using this camera, great quality, light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarolinaF, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/21/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amaziiiing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite camera I’ve used so far! Amazing quality. Super light. Easy to use. Only thing I’d mention is the battery drains fast, consider buying a back up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your review and suggestion will help with the development with future Sony Products.
      -Vincent Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great beautiful pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight changable lens camera. Easy to pack everywhere. Takes beautiful pictures. Easy to adjust and navigate. Bluetooth links can be little tricky sometimes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewT, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 07-19-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner camera, super easy to use and get comfortable with. The video quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imiranda00,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera giving it a 10/10 rating. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-2-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Weight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Many Pros and a few cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanna rate it 4.5 stars. Overall, this is a really good camera. The autofocus is excellent and the 4k video recording is stellar. The lighter weight versus a DSLR is nice. My main complaints are the lack of a pinky hold and battery life. I know a smaller camera is a lighter camera but I miss the full hand grip of my Nikon. I also only get about 50mins recoding 4k video and 390 pictures with he EVF before the battery dies. As this was a complaint with older models I wish they had improved it for the A6400.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My first DSLR/Mirrorless camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchases of a "real" camera, and I couldn't be happier. The price was a bit of a shock, but this camera had more features than the similarly modeled Sony cameras for my purposes. The 18-135 zoom lens is great for wide angle AND telephoto shots. I know that I have a lot to learn before I can really take full advantage of this camera, but so far I am very impressed! I also purchased the 50mm 1.8/f lens and really like the photos I've taken in my first day with the camera (even with my crappy apartment lighting).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Weight

    Rated 5 out of 5 stars

    Compact and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really loving this Sony camera. Small and compact, does have some good weight with the lens attached. Take great quality photos and videos. I love it!!! The moveable of the screen is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReyDawg, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-13-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use camera very compact and doesn’t take much room and good quality all around

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryann,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an easy to use camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera that shoots beautiful quality photos. The size and weight make it easy to travel with. Simple and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoraG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving the photo quality you are getting from this camera and that the ergonomics have been perfect for your travels. Thank you for choosing Sony. -Linda 5-17-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just all around fantastic camera.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera almost a year ago and it is very fun to use and takes amazing images and video. The 4K video looks fantastic out of this thing and still images are as well, I bought it primarily as a video camera, and low light doesn't have too much noise and it deals with contrast in light very well. Recorded an EDM concert with it and it turned out great! That goes for sound as well, it is very good stand alone. Battery life isn't super, but that just seems to come with the territory. The focus on this camera is super fast, it's hard to catch something out of focus. With the lens it comes with it is super well balanced and feels great to hold and use. The OLED view finder is very nice to use as well and you can use it exclusively if you want to do everything. For the price of this thing, it's hard to beat. Can take a bit of doing to get settings right, learn buttons and settings layout, but it's very nice once you learn it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera 6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fairly easy to work and it takes great pictures too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JALF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Menu system

    Rated 5 out of 5 stars

    Best compact mirrorless APC sensor camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time A6000 user and decided to step up to the A6400. It did not disappoint. The form factor is identical, but better build quality (magnesium instead of plastic). 4K footage is surprisingly clean. And image quality is signature Sony. The Sony lens game has certainly improved over the past 4 years. This is a great camera for vlogging, Youtube videos, and photography. You could easily use this as second camera for b-roll. I wish it had 4:2:2 10 bit video capture, but that might be asking too much. The 18-135mm lens with this kit is surprisingly good, even with the variable aperture. The image is mostly sharp unless you are all the way wide. I have also used this with the Elgato Camlink 4K. This might be overkill for that purpose, but you will never look better on a Zoom call. The only con is the stupid Sony menu system. This fixed this on the A6500, but that is a far more expensive camera and a bit bigger. The good thing is you can still use your A6000 batteries with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ingsoc, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the upgrade from the a6000! -Nick Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Starter Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a camera for over 10 years now and finally got around to purchasing the Sony A6400. It is easy to use and understand. The lens is a great starter. Prior to purchasing, I researched lens for quite bit and this felt like the easier pairing to start to learn the basics of photography and videography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2024
      Sony Social Support Sony_US

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