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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 722 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 722 reviews
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a huge improvement from my first Sony mirrorless camera, the A6000. I already had lenses, so I purchased the body only. The ergonomics have improved, and the body is more substantial. there is also dust / water protection. I've only taken a couple of short videos, but first impressions are positive. I sold my A7III because I rarely used it, I usually grabbed the smaller A6000. For the kind of photography I enjoy, I don't miss the mass of the bigger camera, and I don't feel like I've compromised with the change to the A6400.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're delighted to hear that you have had a positive transition from your Sony ILCE600 and that you are particularly impressed with the comfort built and dust function of this camera.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Worth the wait, Better than what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have been researching my first camera for over a year and have been deciding between DSLR and Mirrorless, eventually I decided due to the relatively smaller size of a mirrorless I would be more inclined to carry it everywhere and want to get good at it. For most, the cost may be the only downside for a first camera but I can honestly tell this is something that you can grow into as you grow in your craft. Sony cameras in general caught my eye because of how easy the software on them is to navigate in addition to how nice they look. I originally decided to settle on the Sony a5100 because of the flip screen, kid you not the day I went to purchase Sony announced the release of the 6400 and I decided to wait. I bout the most expensive lens option and am beyond satisfied with how it performs. Didn’t take long to figure out and how to navigate and now it goes everywhere I go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an APS-C camera this is a really good choice. I've been using this for travel, wildlife, street and even pro photography. Image quality is very good when proper lighting. Video its really good as well although lack of in body image stabilization. I will recomend this to any photography lover, and any entry level photographer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hansel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a very good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not Out Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched between a few different cameras and this isn’t my last one but it’ll definitely stay I be my arsenal. Super easy to easy and get comfortable with! I would mention to upgrade the lens but used this one since I was short on time but for the most part, keep the ISO low and you’re golden!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jambino,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera still using to this day with zero problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesseC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony 6400 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera really exceeded my expectations I need a camera to travel with my kids. This camera really did me justice I am brand new to photography and I had so much fun taking pictures and the best part is so easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andread,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that it exceeded your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-22-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera with a Learning curve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a jack of lol trades camera that wasn’t a point no shoot for photography and videos, this camera meets those requirements easily, the battery life could be better but it doesn’t overheat and you can push it a little further while filming which is nice. There’s d3finitely a learning curve as Sony’s formatting isn’t user friendly but once you get the hang of it you’ll be fine. Purchased this on sale and in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Beginner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a beginner when it comes to pricey cameras. I’ve only ever used point and shoot cameras. My experience since purchasing the Sony A6400 is that it is easy to use and I like how compact it is to travel with. The quality is great. I use it to take pictures of family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susana,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked this camera as it was easy to use and lightweight. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 4 out of 5 stars

    camera quality and good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality photos, the size is very good since it is like a cell phone, easy to use, very good for someone who is beginning to have the passion of saving moments in photos and video with excellent quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nanoseries81,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback about the A6400 camera. We are glad that you appreciate the camera producing good photos and have a very portable size. Thank you as well for recommending it to people who are just starting their photography journey but want excellent quality results.
       
      For any questions or concerns, you can reach us at 239-245-6360
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Mirror less camera

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a6400 is a versatile APS-C mirrorless camera that excels in both photography and videography. It features a 24.2MP Exmor CMOS sensor, delivering vibrant and detailed images. Its Real-Time Eye Autofocus and 425-point hybrid AF system ensure quick and precise focus, making it ideal for portraits and action shots. The camera supports 4K video recording with full pixel readout, providing high-quality footage without pixel binning, and includes advanced color grading options like S-Log3 and HLG. Additionally, the a6400's 3.0-inch tilting touchscreen LCD enhances its usability for vlogging and creative shooting angles, making it a solid choice for both amateurs and professionals.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShahmeerS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-30-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great beginner camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera shoots high quality video and photos. Highly recommend for someone starting photography or videography. Has a lot of features to play around with. I would say the only flaw is batter runs out fast so keep extras on you or charger!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olivia,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you're satisfied with our product and find it great for beginners. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-2-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera even compared to the newer models

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with amazing autofocus and 4k capabilities, my only gripe is the outdated micro usb charging cable and the short battery life but that’s due to the small body format, I took some amazing pictures with a6400 and had a great time editing those pictures with my iPhone edit software and Lightroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalShalash,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear you find our camera great and that it's giving you great results.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-11-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    E. Armstrong

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife as a Christmas gift. Figured it could be a great way for her capture moments of the family instead of always using a cell phone. This camera has been all I expected/wanted plus some. Easy to use and very compact so able to carry with you on a daily basis if wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Thank you for sharing your feedback with us. Thank you for choosing this camera for your wife's gift. Its great to hear its been working great for her and that she's enjoying the quality and compactness of this camera. We hope she continues to enjoy this camera for all her daily adventures. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 11-16-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great First Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for anyone starting out in photography! The images are very clear and the colors very accurate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR, Thank you for sharing with us. Sony commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the camera. The A6400 with the 18-135mm lens makes it a great everyday kit for your photography adventures. We hope you continue to enjoy all the features on this camera. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    My first major camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very easy to use and gives great 4k quality. It is a great mid-entry level camera by Sony. The flip-up screen comes in handy if you're vlogging, but will block the mic if you're mounting one. I got the L bracket filming was a breeze would recommend to anyone trying to get a great camera for filming even takes great pictures. I shot my first youtube video with it https://www.youtube.com/watch?v=QB6_xCMwnX4

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Lens! Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older Sony 5NEX stopped working. I debated for a long time if I wanted to get another sony bc I do love Canon as I always liked the way color came out on their cameras better. But eventually ended up getting one as I already had the longer zoom lens and this camera is more compact. Debated between this and the A6000. Am so glad I spent the extra money to get this camera that was more expensive as it had the better lens and slightly more features than the other version. I took pics during a musical for my nephew. It was extremely dark and I didn't use a flash and the pictures turned out great! and the color and clarity are excellent. Also used my longer lens for a college graduation. it captures motion/movement better than my previous camera - I used to have a lot of blurry pics before. So far I've only used it a few times - but very happy with results. Very easy for amateur to use. I am a bit of a lazy photog and mostly use auto focus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 4 out of 5 stars

    Light weight and many features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight , portable camera. Have had awhile now. Pictures are clear. I am new to sony after many years using canon. Its definitely more complicated . Canon seemed more user friendly. I am slowly learning all features of this camera. I wanted a lighter more portable camera and this is that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Best Sony mirrorless camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sony mirrorless camera to buy for someone trying to learn photography. Easy to use and we can find a lot of helpful online videos to get accustomed with all camera features. Eye tracking and other features are helpful. Flip screen is useful for taking selfies. Kit lens 18-135 mm provided is light weight and covers a wide range of focal length. Kit lens is enough for most of the scenarios to take photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras out there. Shoots great pictures and specially 4k videos are like crystal clear. Definitely worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stevo, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 07-23-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life, Menu system

    Rated 4 out of 5 stars

    Great camera but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, 4k video recording, tilt up lcd. This camera is packed with latest tech. But... Battery is its weakness. Without battery grip offered by sony, battery life remains as its weakness. And as a sony camera, it has its usual annoying non-touch menu system. Other than that, it's a great value for the money.

    I would recommend this to a friend
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