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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 733 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 733 reviews
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a huge improvement from my first Sony mirrorless camera, the A6000. I already had lenses, so I purchased the body only. The ergonomics have improved, and the body is more substantial. there is also dust / water protection. I've only taken a couple of short videos, but first impressions are positive. I sold my A7III because I rarely used it, I usually grabbed the smaller A6000. For the kind of photography I enjoy, I don't miss the mass of the bigger camera, and I don't feel like I've compromised with the change to the A6400.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're delighted to hear that you have had a positive transition from your Sony ILCE600 and that you are particularly impressed with the comfort built and dust function of this camera.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use camera very compact and doesn’t take much room and good quality all around

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryann,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an easy to use camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for streaming on twitch and it never fails me. Always great quality and the image is so crisp even with unstable lighting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi beee, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 12-25-2025  
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Starter Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a camera for over 10 years now and finally got around to purchasing the Sony A6400. It is easy to use and understand. The lens is a great starter. Prior to purchasing, I researched lens for quite bit and this felt like the easier pairing to start to learn the basics of photography and videography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera that shoots beautiful quality photos. The size and weight make it easy to travel with. Simple and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoraG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving the photo quality you are getting from this camera and that the ergonomics have been perfect for your travels. Thank you for choosing Sony. -Linda 5-17-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera with a Learning curve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a jack of lol trades camera that wasn’t a point no shoot for photography and videos, this camera meets those requirements easily, the battery life could be better but it doesn’t overheat and you can push it a little further while filming which is nice. There’s d3finitely a learning curve as Sony’s formatting isn’t user friendly but once you get the hang of it you’ll be fine. Purchased this on sale and in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Everything’s works great and quality of photos is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmP1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera 6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fairly easy to work and it takes great pictures too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JALF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera still using to this day with zero problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesseC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, excellent option and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaalexandraA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Beginner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a beginner when it comes to pricey cameras. I’ve only ever used point and shoot cameras. My experience since purchasing the Sony A6400 is that it is easy to use and I like how compact it is to travel with. The quality is great. I use it to take pictures of family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susana,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked this camera as it was easy to use and lightweight. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an APS-C camera this is a really good choice. I've been using this for travel, wildlife, street and even pro photography. Image quality is very good when proper lighting. Video its really good as well although lack of in body image stabilization. I will recomend this to any photography lover, and any entry level photographer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hansel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a very good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with this camera , HIGHLY RECOMMEND .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TravoneH, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not Out Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched between a few different cameras and this isn’t my last one but it’ll definitely stay I be my arsenal. Super easy to easy and get comfortable with! I would mention to upgrade the lens but used this one since I was short on time but for the most part, keep the ISO low and you’re golden!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jambino,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Takes great picture's. Good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daycare, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying the camera kit. Thank you for choosing Sony. -Linda 1-2-26 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 4 out of 5 stars

    camera quality and good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality photos, the size is very good since it is like a cell phone, easy to use, very good for someone who is beginning to have the passion of saving moments in photos and video with excellent quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nanoseries81,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback about the A6400 camera. We are glad that you appreciate the camera producing good photos and have a very portable size. Thank you as well for recommending it to people who are just starting their photography journey but want excellent quality results.
       
      For any questions or concerns, you can reach us at 239-245-6360
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    My first major camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very easy to use and gives great 4k quality. It is a great mid-entry level camera by Sony. The flip-up screen comes in handy if you're vlogging, but will block the mic if you're mounting one. I got the L bracket filming was a breeze would recommend to anyone trying to get a great camera for filming even takes great pictures. I shot my first youtube video with it https://www.youtube.com/watch?v=QB6_xCMwnX4

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great beginner camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera shoots high quality video and photos. Highly recommend for someone starting photography or videography. Has a lot of features to play around with. I would say the only flaw is batter runs out fast so keep extras on you or charger!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olivia,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you're satisfied with our product and find it great for beginners. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-2-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera even compared to the newer models

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with amazing autofocus and 4k capabilities, my only gripe is the outdated micro usb charging cable and the short battery life but that’s due to the small body format, I took some amazing pictures with a6400 and had a great time editing those pictures with my iPhone edit software and Lightroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalShalash,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear you find our camera great and that it's giving you great results.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-11-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Lens! Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older Sony 5NEX stopped working. I debated for a long time if I wanted to get another sony bc I do love Canon as I always liked the way color came out on their cameras better. But eventually ended up getting one as I already had the longer zoom lens and this camera is more compact. Debated between this and the A6000. Am so glad I spent the extra money to get this camera that was more expensive as it had the better lens and slightly more features than the other version. I took pics during a musical for my nephew. It was extremely dark and I didn't use a flash and the pictures turned out great! and the color and clarity are excellent. Also used my longer lens for a college graduation. it captures motion/movement better than my previous camera - I used to have a lot of blurry pics before. So far I've only used it a few times - but very happy with results. Very easy for amateur to use. I am a bit of a lazy photog and mostly use auto focus.

    I would recommend this to a friend
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