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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 723 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 723 reviews
  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 4 out of 5 stars

    Light weight and many features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight , portable camera. Have had awhile now. Pictures are clear. I am new to sony after many years using canon. Its definitely more complicated . Canon seemed more user friendly. I am slowly learning all features of this camera. I wanted a lighter more portable camera and this is that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Best Sony mirrorless camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sony mirrorless camera to buy for someone trying to learn photography. Easy to use and we can find a lot of helpful online videos to get accustomed with all camera features. Eye tracking and other features are helpful. Flip screen is useful for taking selfies. Kit lens 18-135 mm provided is light weight and covers a wide range of focal length. Kit lens is enough for most of the scenarios to take photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best camera from the Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Bestbuy did a great job repackaging the open boxed item and made every effort to explain all details of purchase and return policies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-2-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life, Menu system

    Rated 4 out of 5 stars

    Great camera but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, 4k video recording, tilt up lcd. This camera is packed with latest tech. But... Battery is its weakness. Without battery grip offered by sony, battery life remains as its weakness. And as a sony camera, it has its usual annoying non-touch menu system. Other than that, it's a great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 5 out of 5 stars

    Top of the line crop sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned an A6300 wanted a second camera to carry in the field for wildlife/landscape new A6400 now in top position as good as advertised for sure...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fav I love the quality of the pictures is easy to use easy to hold you can record 4k videos ! And I love that it comes with a camera lens !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanaV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and the quality of the images this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-7-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras out there. Shoots great pictures and specially 4k videos are like crystal clear. Definitely worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stevo, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 07-23-25 Sony Social Support Sony_US

  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Another Top Notch from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera from Sony is an outstanding camera for under $1,000. I have only owned large DSLR Minolta and Sony products for the last 30 years. So, it takes some getting used to with this much smaller APSC camera, but the downsize in weight is a welcome change. The A6400 is feature rich and you can start using it right out of the box on Auto or you can use dive into more professional settings. I highly endorse this camera and have not regretted buying it once.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Sony does it better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! Love this camera! It replaced in old Nikon DSLR and its lenses. The smaller size , improved functionality and greater image quality are the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ebonyninja, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera has compact size yet producing better image quality than you previous camera. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great vlogging camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vlogging camera, just make sure to buy extra batteries and an external flash.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Reggie23x, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera and easy to use, nice quality and light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robinson, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its easy to use design and lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Amazing All around camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore this camera. I returned my A7II for this camera and have no regrets. The autofocus is incredibly fast, the camera itself is amazingly light, and the included kit lens is shockingly good. I use this camera for everything ranging from Macro to landscape photography, fast paced action shots of my dogs and portraits of my family. The auto eye focus on both humans and animals is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Easy to use for beginners, however many advanced features to grow your skills. Much better than camera on phone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best dameta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I could have bought, quality price the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohanndavidP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best camera

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera high quality pics, honestly a great aps camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-26-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sony Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Sony Alpha A6400 for a while now, and I’m thoroughly impressed with its performance. It’s an outstanding mirrorless camera that strikes the perfect balance between portability and professional-quality output.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YoganandareddyM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are impressed by this camera's performance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good beginner camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Nikon user and decided to give Sony brand a try. So far, I like the image quality and simple/easy to use. I have kids participating in sports and I needed a camera that could keep up with them. This camera has done that so far and quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Photoking, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its easy to use design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, would definitely recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-23-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So happy with this camera so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a beginner getting into photography (so take this for what that's worth), I really am so happy with the purchase of this camera! I am able to take quality pictures that allows me to really have fun and not worry too much more at this time for a beginner to get excited about learning more while still able to capture a great image. I can't speak to the video side yet since I haven't gone down that path with the camera... yet, but I could only imagine the quality that is there as well. Really glad I leaned this way for a first beginner/pro camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy with our camera and find it good for beginners. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-4-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great mirrorless fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been shooting on this for over a month and have been very pleased with the camera. Pictures have been a great quality while the portability has been very appreciated. Even though this is my first time using a Sony camera the UI has felt very intuitive. In the end this has been a very good transition from the DSLR I used previously.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhotoEnthusiast, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its portability. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US