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Customer reviews

Rating 4.8 out of 5 stars with 723 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 723 reviews
  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 5 out of 5 stars

    excellent camera for beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great image quality with f18-135 lens, easy to use, lightweight,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the grab

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this as a gift for my wife. She absolutely loved it. It’s simple, yet effective with great quality images and controls. I went with the E-mount because it gives you the possibility of using different lenses. Definitely recommend after using for trips with my wife.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanR, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear your wife is loving this camera. Thank you for choosing Sony. -Linda 12-21-24 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that would do video and take great photos, and would allow for external mic to be hooked up After lots of research, the a6400 is what I went with. I was not disappointed. This camera is exactly what I needed. The auto focus and face tracking are on point. I would recommend this camera for anyone who’s looking for something affordable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Landscape Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the A6400 for my back country hiking. It's much smaller than an A7 (albeit w/o the total picture quality), however being smaller I was able to attach to my back pack easily for quick access and stupendous picture quality compared to any phone/smaller digital camera. Met my needs and then some. The 4K video holds contrast and was very sharp. Sum it up: Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Very versatile, great video.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this camera to use for its ability to film in 4K and its compact size as well as its option for an external mic. We have been using this camera for short films and it has been wonderful. The lens included alone was worth the investment. With the addition of a Small Rig to attach the external mic on the side this has been the most complete “small package”.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase with pro’s and con’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this camera for a little bit over a month now, and I can say that I have ups and downs. I love this camera because it shoots in 4K up to 30fps and it is great for photography as well. I know people give Sony trouble about there menu setup and sometimes it is a bit confusing but once you learn it it becomes very easy to use. The battery life isn’t that great so if you record videos and take photos pick up two extra batteries and a charger. AF is great the video and picture quality are great combo with a great lens. I would recommend this to any new photographer or videographer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 4 out of 5 stars

    Great camera!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for me from the a6000. It is a lightweight camera with the ability to change lenses for different conditions. Very pleased with the ease of transferring photos from camera to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A1 photos and vids!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with excellent options and capabilities. I'm still learning how to use but I love my Sony a6400 a lot. I have previously worked with an older version of the a6000.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mike, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera for serious camera beginners!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has the fastest auto focus system that I have experienced. It produces very sharp and excellent quality photos and videos. Although the menu may seem complicated at first, there are a multitude of options available to the user. The better you become familiarized with the available choices in the settings, the better the photo and video results.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! Takes excellent photos in just about every condition. Super user friendly. The video quality is great. The lens so useful in a wide range of conditions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrMiyagi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ILCE6400 camera and the useful focal length for any situations. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this camera! I am just starting off in photography and have had the Sony A6400 (my first camera) for about a month now. It is fairly light and the grip is fantastic to where I really only have to use three of my fingertips and it just stays put when carrying it down my side. The lens that comes with the camera is also very useful as well and has nice detail. I have not used a camera without OSS since this is my first camera but when i'm trying to stay still I notice my hands do tend to shake just a tiny bit and/or my breathing causes tiny shakes when taking video/pictures. I notice these things in real time BUT I don't actually see it happening in the pictures/videos due to the OSS kicking in and countering my movements which makes it easier to do without a tripod. The camera is a bit intimidating with so many features and menu options for the Sony camera but after watching many videos on YouTube I have learned to navigate this camera really nicely. Overall enjoying my experience with the a6400 and would recommend it to anyone starting off as a camera you can grow with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is AMAZING! I’ve been researching for a good mirrorless camera for quite some time now. The Sony a6400 wasn’t what I wanted at first but I’m glad I end up with it. It’s user-friendly and great for beginners. I would definitely recommend this to family and friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Camp, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great APSC camera! I love the size and the lens options are crazy good. The lens it comes with is great for hiking and you can chose from a variety of other faster and sharper options as your passion grows. Great camera and amazing system to buy into!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jasper, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its size and lens options. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first nice camera and I’m absolutely amazed at the pictures and videos this thing takes. There is a lot for me to learn as I’m a definitely a beginner at photography, but so far I could not be happier with my results from this camera. I did a lot of research and decided the Sony was the best choice for me. Initially I was gonna go with the 6000 but after more research, I decided to go with the 6400 for the fact it’s more future proof with the 4K video. I would absolutely recommend this camera to anyone looking at getting a mirror less camera. Unfortunately because of the file limit size, I cannot load any images I’ve taking so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product – Highly Recommended! I’m very impressed with this product and the overall experience. It delivers exactly what it promises, and the quality is outstanding. I will definitely recommend it to everyone I know!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlF, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are impressed with the camera's performance and would highly recommend it. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing camera for photos. Definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AGNESAB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-26-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent beginner camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not 100% a noobie to photography but this camera definitely helps with shooting very clear photos, sony’s auto focus is one of the greatest I’ve ever seen. The kit lemse that comes with this camera has such a variety in zoom and focal lengths. Truely a beginner friendly mirrorless camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshua, Thank you for sharing your feedback. Its great to hear you've found camera user friendly and are enjoying the performance of the camera. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 11-02-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    My 1st Mirrorless Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving my Sony Alpha 6400 since the day I bought it! Autofocus is great and the camera itself is very light compared to my old Nikon DSLR camera! Now am planning to buy some more lens for my Sony Mirrorless camera in the near future!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatMirrorlessCamera, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its focus system and lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Great camera for stills and video!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to mirrorless from Canon and can never go back! Nearly half the weight of my old 70D with way more built in features. 4k video is amazing and doesnt have a recording limit like the older sonys. Still images are crazy sharp. Autofocus is crazy fast in video and photo modes. No more missed shots due to focusing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had the A6400 for about a month now and I’m impressed so far. This camera takes pin sharp photos and has really good autofocus. The camera feels solid in the hand and the 18-135mm lens that came with it, is just perfect for everyday shooting. The flip out screen is nice for getting certain angles or shooting video of yourself. The only con about this camera is there’s no In Body Stabilization. So if your going to shoot video, don’t walk with this camera while filming. It will be very shaky. The OSS Stabilization in the lens are really for photos I would imagine but they really don’t help for video when walking. Video quality is really good shooting B roll and interviews.

    I would recommend this to a friend