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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 733 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 733 reviews
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Landscape Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the A6400 for my back country hiking. It's much smaller than an A7 (albeit w/o the total picture quality), however being smaller I was able to attach to my back pack easily for quick access and stupendous picture quality compared to any phone/smaller digital camera. Met my needs and then some. The 4K video holds contrast and was very sharp. Sum it up: Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Very versatile, great video.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this camera to use for its ability to film in 4K and its compact size as well as its option for an external mic. We have been using this camera for short films and it has been wonderful. The lens included alone was worth the investment. With the addition of a Small Rig to attach the external mic on the side this has been the most complete “small package”.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras out there. Shoots great pictures and specially 4k videos are like crystal clear. Definitely worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stevo, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 07-23-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So happy with this camera so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a beginner getting into photography (so take this for what that's worth), I really am so happy with the purchase of this camera! I am able to take quality pictures that allows me to really have fun and not worry too much more at this time for a beginner to get excited about learning more while still able to capture a great image. I can't speak to the video side yet since I haven't gone down that path with the camera... yet, but I could only imagine the quality that is there as well. Really glad I leaned this way for a first beginner/pro camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy with our camera and find it good for beginners. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-4-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 4 out of 5 stars

    Great camera!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for me from the a6000. It is a lightweight camera with the ability to change lenses for different conditions. Very pleased with the ease of transferring photos from camera to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase with pro’s and con’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this camera for a little bit over a month now, and I can say that I have ups and downs. I love this camera because it shoots in 4K up to 30fps and it is great for photography as well. I know people give Sony trouble about there menu setup and sometimes it is a bit confusing but once you learn it it becomes very easy to use. The battery life isn’t that great so if you record videos and take photos pick up two extra batteries and a charger. AF is great the video and picture quality are great combo with a great lens. I would recommend this to any new photographer or videographer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera for serious camera beginners!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has the fastest auto focus system that I have experienced. It produces very sharp and excellent quality photos and videos. Although the menu may seem complicated at first, there are a multitude of options available to the user. The better you become familiarized with the available choices in the settings, the better the photo and video results.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this camera! I am just starting off in photography and have had the Sony A6400 (my first camera) for about a month now. It is fairly light and the grip is fantastic to where I really only have to use three of my fingertips and it just stays put when carrying it down my side. The lens that comes with the camera is also very useful as well and has nice detail. I have not used a camera without OSS since this is my first camera but when i'm trying to stay still I notice my hands do tend to shake just a tiny bit and/or my breathing causes tiny shakes when taking video/pictures. I notice these things in real time BUT I don't actually see it happening in the pictures/videos due to the OSS kicking in and countering my movements which makes it easier to do without a tripod. The camera is a bit intimidating with so many features and menu options for the Sony camera but after watching many videos on YouTube I have learned to navigate this camera really nicely. Overall enjoying my experience with the a6400 and would recommend it to anyone starting off as a camera you can grow with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! Takes excellent photos in just about every condition. Super user friendly. The video quality is great. The lens so useful in a wide range of conditions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrMiyagi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ILCE6400 camera and the useful focal length for any situations. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is AMAZING! I’ve been researching for a good mirrorless camera for quite some time now. The Sony a6400 wasn’t what I wanted at first but I’m glad I end up with it. It’s user-friendly and great for beginners. I would definitely recommend this to family and friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Camp, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first nice camera and I’m absolutely amazed at the pictures and videos this thing takes. There is a lot for me to learn as I’m a definitely a beginner at photography, but so far I could not be happier with my results from this camera. I did a lot of research and decided the Sony was the best choice for me. Initially I was gonna go with the 6000 but after more research, I decided to go with the 6400 for the fact it’s more future proof with the 4K video. I would absolutely recommend this camera to anyone looking at getting a mirror less camera. Unfortunately because of the file limit size, I cannot load any images I’ve taking so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great APSC camera! I love the size and the lens options are crazy good. The lens it comes with is great for hiking and you can chose from a variety of other faster and sharper options as your passion grows. Great camera and amazing system to buy into!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jasper, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its size and lens options. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the grab

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this as a gift for my wife. She absolutely loved it. It’s simple, yet effective with great quality images and controls. I went with the E-mount because it gives you the possibility of using different lenses. Definitely recommend after using for trips with my wife.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanR, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear your wife is loving this camera. Thank you for choosing Sony. -Linda 12-21-24 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Great camera for stills and video!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to mirrorless from Canon and can never go back! Nearly half the weight of my old 70D with way more built in features. 4k video is amazing and doesnt have a recording limit like the older sonys. Still images are crazy sharp. Autofocus is crazy fast in video and photo modes. No more missed shots due to focusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera for beginners I like how it’s really easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshlyM, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-5-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    My 1st Mirrorless Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving my Sony Alpha 6400 since the day I bought it! Autofocus is great and the camera itself is very light compared to my old Nikon DSLR camera! Now am planning to buy some more lens for my Sony Mirrorless camera in the near future!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatMirrorlessCamera, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its focus system and lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Easy to use for beginners, however many advanced features to grow your skills. Much better than camera on phone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great vlogging camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vlogging camera, just make sure to buy extra batteries and an external flash.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Reggie23x, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had the A6400 for about a month now and I’m impressed so far. This camera takes pin sharp photos and has really good autofocus. The camera feels solid in the hand and the 18-135mm lens that came with it, is just perfect for everyday shooting. The flip out screen is nice for getting certain angles or shooting video of yourself. The only con about this camera is there’s no In Body Stabilization. So if your going to shoot video, don’t walk with this camera while filming. It will be very shaky. The OSS Stabilization in the lens are really for photos I would imagine but they really don’t help for video when walking. Video quality is really good shooting B roll and interviews.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent beginner camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not 100% a noobie to photography but this camera definitely helps with shooting very clear photos, sony’s auto focus is one of the greatest I’ve ever seen. The kit lemse that comes with this camera has such a variety in zoom and focal lengths. Truely a beginner friendly mirrorless camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshua, Thank you for sharing your feedback. Its great to hear you've found camera user friendly and are enjoying the performance of the camera. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 11-02-23 Sony Social Support Sony_US

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