Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- |
- SKU:
- 6324859
Customer reviews
Rating 4.8 out of 5 stars with 753 reviews
(753 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Love it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fav I love the quality of the pictures is easy to use easy to hold you can record 4k videos ! And I love that it comes with a camera lens !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanaV,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and the quality of the images this camera captures. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-7-2024
Sony Social Support
- Pros mentioned:Camera quality, Ease of use, Weight
Rated 5 out of 5 stars
excellent camera for beginners.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great image quality with f18-135 lens, easy to use, lightweight,
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something that would do video and take great photos, and would allow for external mic to be hooked up After lots of research, the a6400 is what I went with. I was not disappointed. This camera is exactly what I needed. The auto focus and face tracking are on point. I would recommend this camera for anyone who’s looking for something affordable and easy to use.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera! Great video quality, great materials, comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodolfoO,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 3-19-2026
Sony Social Support
- Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
Landscape Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked the A6400 for my back country hiking. It's much smaller than an A7 (albeit w/o the total picture quality), however being smaller I was able to attach to my back pack easily for quick access and stupendous picture quality compared to any phone/smaller digital camera. Met my needs and then some. The 4K video holds contrast and was very sharp. Sum it up: Love it.
I would recommend this to a friend - Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
Very versatile, great video.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this camera to use for its ability to film in 4K and its compact size as well as its option for an external mic. We have been using this camera for short films and it has been wonderful. The lens included alone was worth the investment. With the addition of a Small Rig to attach the external mic on the side this has been the most complete “small package”.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use, Weight
Rated 4 out of 5 stars
Great camera!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade for me from the a6000. It is a lightweight camera with the ability to change lenses for different conditions. Very pleased with the ease of transferring photos from camera to phone.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Good beginner camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long time Nikon user and decided to give Sony brand a try. So far, I like the image quality and simple/easy to use. I have kids participating in sports and I needed a camera that could keep up with them. This camera has done that so far and quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Photoking, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its easy to use design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
- Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
Sony does it better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best! Love this camera! It replaced in old Nikon DSLR and its lenses. The smaller size , improved functionality and greater image quality are the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ebonyninja, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera has compact size yet producing better image quality than you previous camera. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
- Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Great purchase with pro’s and con’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this camera for a little bit over a month now, and I can say that I have ups and downs. I love this camera because it shoots in 4K up to 30fps and it is great for photography as well. I know people give Sony trouble about there menu setup and sometimes it is a bit confusing but once you learn it it becomes very easy to use. The battery life isn’t that great so if you record videos and take photos pick up two extra batteries and a charger. AF is great the video and picture quality are great combo with a great lens. I would recommend this to any new photographer or videographer.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
Rated 5 out of 5 stars
Best experience x
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is a good use for taking pictures whenever you go I’m so glad I got this camera I been using it for two years The adjustment of finding the best photo filter is good as well easy small choice. I bought the camera n the lense together n it help me really well especially the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyN,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and had the best experience with it. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-11-2026
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Excellent camera for serious camera beginners!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has the fastest auto focus system that I have experienced. It produces very sharp and excellent quality photos and videos. Although the menu may seem complicated at first, there are a multitude of options available to the user. The better you become familiarized with the available choices in the settings, the better the photo and video results.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Best camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for streaming on twitch and it never fails me. Always great quality and the image is so crisp even with unstable lighting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi beee,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-25-2025
Sony Social Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to carry and manipulate with amazing precision and accuracy. I love my pictures
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amanda,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 2-12-2026
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Amazing Camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this camera! I am just starting off in photography and have had the Sony A6400 (my first camera) for about a month now. It is fairly light and the grip is fantastic to where I really only have to use three of my fingertips and it just stays put when carrying it down my side. The lens that comes with the camera is also very useful as well and has nice detail. I have not used a camera without OSS since this is my first camera but when i'm trying to stay still I notice my hands do tend to shake just a tiny bit and/or my breathing causes tiny shakes when taking video/pictures. I notice these things in real time BUT I don't actually see it happening in the pictures/videos due to the OSS kicking in and countering my movements which makes it easier to do without a tripod. The camera is a bit intimidating with so many features and menu options for the Sony camera but after watching many videos on YouTube I have learned to navigate this camera really nicely. Overall enjoying my experience with the a6400 and would recommend it to anyone starting off as a camera you can grow with.
I would recommend this to a friend Rated 5 out of 5 stars
Sony Alpha 6400
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the beginner very good quality for the price you pay highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi George,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-18-2026
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Incredible camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first nice camera and I’m absolutely amazed at the pictures and videos this thing takes. There is a lot for me to learn as I’m a definitely a beginner at photography, but so far I could not be happier with my results from this camera. I did a lot of research and decided the Sony was the best choice for me. Initially I was gonna go with the 6000 but after more research, I decided to go with the 6400 for the fact it’s more future proof with the 4K video. I would absolutely recommend this camera to anyone looking at getting a mirror less camera. Unfortunately because of the file limit size, I cannot load any images I’ve taking so far.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Amazing camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is AMAZING! I’ve been researching for a good mirrorless camera for quite some time now. The Sony a6400 wasn’t what I wanted at first but I’m glad I end up with it. It’s user-friendly and great for beginners. I would definitely recommend this to family and friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camp, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality, Weight
Rated 5 out of 5 stars
Great camera for stills and video!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to mirrorless from Canon and can never go back! Nearly half the weight of my old 70D with way more built in features. 4k video is amazing and doesnt have a recording limit like the older sonys. Still images are crazy sharp. Autofocus is crazy fast in video and photo modes. No more missed shots due to focusing.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
So happy with this camera so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a beginner getting into photography (so take this for what that's worth), I really am so happy with the purchase of this camera! I am able to take quality pictures that allows me to really have fun and not worry too much more at this time for a beginner to get excited about learning more while still able to capture a great image. I can't speak to the video side yet since I haven't gone down that path with the camera... yet, but I could only imagine the quality that is there as well. Really glad I leaned this way for a first beginner/pro camera!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizM,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy with our camera and find it good for beginners. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
2-4-2024
Sony Social Support







