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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 737 reviews
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry and manipulate with amazing precision and accuracy. I love my pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amanda, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-12-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent beginner camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not 100% a noobie to photography but this camera definitely helps with shooting very clear photos, sony’s auto focus is one of the greatest I’ve ever seen. The kit lemse that comes with this camera has such a variety in zoom and focal lengths. Truely a beginner friendly mirrorless camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshua, Thank you for sharing your feedback. Its great to hear you've found camera user friendly and are enjoying the performance of the camera. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 11-02-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already owned an older Sony but wanted a camera that also did video. It has great features for both still and video. Smaller than my other SLR so easier to carry. Great picture quality. Fully manual to fully auto and every setting in between.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Easy to use for beginners, however many advanced features to grow your skills. Much better than camera on phone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best Camera I've ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a full frame canon 6d mark II it was nice but the lenses were so expensive for it. i like this camera it's simple to use and takes great pictures!! would definitely recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great for vlogging and daily use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! very easy to use and vlogging ready for my girlfriend who is not camera savvy at all. Great for someone like myself who has camera experience with portraits, landscapes, and videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Sony has the market on mirrorless cameras at the moment, but Sony isn't making the entry into good cameras very affordable. We opted to go with this unit because it is probably the best value at that entry level spot. The lens is good enough to get some nice shots without doubling the price of the kit. One of the amazing things about this camera is how fast everything about it is. Except navigating the menus. I think this camera fits the niche of best value when tip toeing into mirrorless cameras while waiting for the tech to get better. A good mirrorless package is around $4k while the Sony a1 is 6500 just for the body and another 2k for a matching G lens. If you're open to spend 1300 bucks as a temp fix, this is a great camera. If 1300 is the top of your budget this also the best option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDGator, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great vlogging camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vlogging camera, just make sure to buy extra batteries and an external flash.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Reggie23x, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best Camera yet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE this camera. I have owned many cameras in my days and this is by far the best. The picture quality is A+. Not too hard to use. There are many tutorials to watch to learn about all the options. Definitely worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So many features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a6400 has so many features. It's a got all the normal "beginner-level" features with aperature and ISO settings with some custom pre-built portrait and landscape settings. I'm still a beginner with understanding the tons of features on this camera. I understand the basics of photography and the best ways to get "the shot," but my recommendation is this: If you are wanting a great camera with lots of features (including great video recording for vlogging), then this camera is a great pick. Video Pros: It has a flip of screen for monitoring yourself during your vlog shooting and a mic for voice recording. Photo Pros: 11frames a sec Many abilities to manipulate a shot before capturing it many other "specs" about the auto-focus abilities = AMAZING All in all, I really like the product even though I'm only scratching the surface right now on it's capabilities. I'm a noob... but at least I'm not always using "auto" mode for every shot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal. This camera truly produces breathtaking photos. It's easy to use for a non-expert like myself. Has tons of added features included Bluetooth. I was impressed I can take a photo and send it directly to my phone with a click of a button. Lots of accessory options available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sony Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Sony Alpha A6400 for a while now, and I’m thoroughly impressed with its performance. It’s an outstanding mirrorless camera that strikes the perfect balance between portability and professional-quality output.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YoganandareddyM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are impressed by this camera's performance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A1 photos and vids!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with excellent options and capabilities. I'm still learning how to use but I love my Sony a6400 a lot. I have previously worked with an older version of the a6000.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mike, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great first camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first camera, i am blown away by the quality and ease to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jumblhoj, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-14-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and easy to take with you. I like the mirror less camera and it takes great photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Washer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    A6400

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera! Easy to use.. perfect for traveler's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DexterA6400, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is easy to use and perfect for traveling. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best dameta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I could have bought, quality price the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohanndavidP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best camera

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera high quality pics, honestly a great aps camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-26-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera for beginners I like how it’s really easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshlyM, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-5-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for photography and videography! Amazing ui that is very easy to use and understandable. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi charlieball,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're glad to hear that you found our camera great and easy to use. We design our products user-friendly, so we're glad it met your expectations in terms of portability.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US