Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

3-Day Deal
Your price for this item is $1,249.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 723 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 723 reviews
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already owned an older Sony but wanted a camera that also did video. It has great features for both still and video. Smaller than my other SLR so easier to carry. Great picture quality. Fully manual to fully auto and every setting in between.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    A6400

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera! Easy to use.. perfect for traveler's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DexterA6400, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is easy to use and perfect for traveling. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best Camera I've ever owned

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a full frame canon 6d mark II it was nice but the lenses were so expensive for it. i like this camera it's simple to use and takes great pictures!! would definitely recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Sony has the market on mirrorless cameras at the moment, but Sony isn't making the entry into good cameras very affordable. We opted to go with this unit because it is probably the best value at that entry level spot. The lens is good enough to get some nice shots without doubling the price of the kit. One of the amazing things about this camera is how fast everything about it is. Except navigating the menus. I think this camera fits the niche of best value when tip toeing into mirrorless cameras while waiting for the tech to get better. A good mirrorless package is around $4k while the Sony a1 is 6500 just for the body and another 2k for a matching G lens. If you're open to spend 1300 bucks as a temp fix, this is a great camera. If 1300 is the top of your budget this also the best option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDGator, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great for vlogging and daily use!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! very easy to use and vlogging ready for my girlfriend who is not camera savvy at all. Great for someone like myself who has camera experience with portraits, landscapes, and videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Best podcasts made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your passion for photography is truly inspiring. The a6400 model is known for its impressive features and capabilities. It is exciting that you are enjoying the experience of using it. May your photographic journey be filled with beautiful moments captured.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-14-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter said she really loves it. Easy use with lens changing great product, thanks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FreddyM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that your daughter loved it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-8-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and easy to take with you. I like the mirror less camera and it takes great photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Washer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best Camera yet

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE this camera. I have owned many cameras in my days and this is by far the best. The picture quality is A+. Not too hard to use. There are many tutorials to watch to learn about all the options. Definitely worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good camera had amazing shots good shutter speed and very easy for beginning

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a really good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-17-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So many features!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a6400 has so many features. It's a got all the normal "beginner-level" features with aperature and ISO settings with some custom pre-built portrait and landscape settings. I'm still a beginner with understanding the tons of features on this camera. I understand the basics of photography and the best ways to get "the shot," but my recommendation is this: If you are wanting a great camera with lots of features (including great video recording for vlogging), then this camera is a great pick. Video Pros: It has a flip of screen for monitoring yourself during your vlog shooting and a mic for voice recording. Photo Pros: 11frames a sec Many abilities to manipulate a shot before capturing it many other "specs" about the auto-focus abilities = AMAZING All in all, I really like the product even though I'm only scratching the surface right now on it's capabilities. I'm a noob... but at least I'm not always using "auto" mode for every shot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Phenomenal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal. This camera truly produces breathtaking photos. It's easy to use for a non-expert like myself. Has tons of added features included Bluetooth. I was impressed I can take a photo and send it directly to my phone with a click of a button. Lots of accessory options available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sony a6400 (open-box)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought under "excellent" condition at the Natomas Best Buy location. No issues with any of the parts, and it was an amazing first camera purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi calebkwanghi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-27-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for photography and videography! Amazing ui that is very easy to use and understandable. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi charlieball,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're glad to hear that you found our camera great and easy to use. We design our products user-friendly, so we're glad it met your expectations in terms of portability.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very happy with this camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera with super fast auto focus and clear images of very high end for the price can not recommend this camera enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christopher, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its autofocus performance. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Amazing camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality with great color, small enought to carry around which is what I was looking for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ghostpanda, Thank you for taking the time to share your review on this camera. Its great to hear you are enjoying the features, quality and compactness of this amazing camera. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Glad We Bought!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product all around. Easy to use and great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-30-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes beautiful photos and super easy to use. Gorgeous

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MPCC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera does a great job purchase for church activities to capture the moments as we grow

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisV, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to just about everything when it comes to using a camera. Picked this one up because of all the good reviews and man I’m amazed. It’s really easy to use and it has the capability to tell you what each function does by a press of a button.

    I would recommend this to a friend