Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- |
- SKU:
- 6324859
Customer reviews
Rating 4.8 out of 5 stars with 753 reviews
(753 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
Great system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great APSC camera! I love the size and the lens options are crazy good. The lens it comes with is great for hiking and you can chose from a variety of other faster and sharper options as your passion grows. Great camera and amazing system to buy into!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jasper, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its size and lens options. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Impressed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I’ve had the A6400 for about a month now and I’m impressed so far. This camera takes pin sharp photos and has really good autofocus. The camera feels solid in the hand and the 18-135mm lens that came with it, is just perfect for everyday shooting. The flip out screen is nice for getting certain angles or shooting video of yourself. The only con about this camera is there’s no In Body Stabilization. So if your going to shoot video, don’t walk with this camera while filming. It will be very shaky. The OSS Stabilization in the lens are really for photos I would imagine but they really don’t help for video when walking. Video quality is really good shooting B roll and interviews.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony 6400 review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera really exceeded my expectations I need a camera to travel with my kids. This camera really did me justice I am brand new to photography and I had so much fun taking pictures and the best part is so easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andread,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that it exceeded your expectations. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-22-2025
Sony Social Support
- Pros mentioned:Camera quality, Weight
Rated 5 out of 5 stars
My 1st Mirrorless Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been loving my Sony Alpha 6400 since the day I bought it! Autofocus is great and the camera itself is very light compared to my old Nikon DSLR camera! Now am planning to buy some more lens for my Sony Mirrorless camera in the near future!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatMirrorlessCamera, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its focus system and lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Love this camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera! Takes excellent photos in just about every condition. Super user friendly. The video quality is great. The lens so useful in a wide range of conditions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrMiyagi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ILCE6400 camera and the useful focal length for any situations. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
- Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already owned an older Sony but wanted a camera that also did video. It has great features for both still and video. Smaller than my other SLR so easier to carry. Great picture quality. Fully manual to fully auto and every setting in between.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great for vlogging and daily use!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera! very easy to use and vlogging ready for my girlfriend who is not camera savvy at all. Great for someone like myself who has camera experience with portraits, landscapes, and videos.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Best Camera I've ever owned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had a full frame canon 6d mark II it was nice but the lenses were so expensive for it. i like this camera it's simple to use and takes great pictures!! would definitely recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony!
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Phenomenal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal. This camera truly produces breathtaking photos. It's easy to use for a non-expert like myself. Has tons of added features included Bluetooth. I was impressed I can take a photo and send it directly to my phone with a click of a button. Lots of accessory options available.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
So many features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The a6400 has so many features. It's a got all the normal "beginner-level" features with aperature and ISO settings with some custom pre-built portrait and landscape settings. I'm still a beginner with understanding the tons of features on this camera. I understand the basics of photography and the best ways to get "the shot," but my recommendation is this: If you are wanting a great camera with lots of features (including great video recording for vlogging), then this camera is a great pick. Video Pros: It has a flip of screen for monitoring yourself during your vlog shooting and a mic for voice recording. Photo Pros: 11frames a sec Many abilities to manipulate a shot before capturing it many other "specs" about the auto-focus abilities = AMAZING All in all, I really like the product even though I'm only scratching the surface right now on it's capabilities. I'm a noob... but at least I'm not always using "auto" mode for every shot.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Best Camera yet
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE this camera. I have owned many cameras in my days and this is by far the best. The picture quality is A+. Not too hard to use. There are many tutorials to watch to learn about all the options. Definitely worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Want $400 gift card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great camera, Was an early Christmas gift for my 19 year old son.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinC,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-10-2026
Sony Social Support
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Excellent beginner camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not 100% a noobie to photography but this camera definitely helps with shooting very clear photos, sony’s auto focus is one of the greatest I’ve ever seen. The kit lemse that comes with this camera has such a variety in zoom and focal lengths. Truely a beginner friendly mirrorless camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua, Thank you for sharing your feedback. Its great to hear you've found camera user friendly and are enjoying the performance of the camera. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 11-02-23 Sony Social Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New to just about everything when it comes to using a camera. Picked this one up because of all the good reviews and man I’m amazed. It’s really easy to use and it has the capability to tell you what each function does by a press of a button.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Great Camera with a Learning curve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a jack of lol trades camera that wasn’t a point no shoot for photography and videos, this camera meets those requirements easily, the battery life could be better but it doesn’t overheat and you can push it a little further while filming which is nice. There’s d3finitely a learning curve as Sony’s formatting isn’t user friendly but once you get the hang of it you’ll be fine. Purchased this on sale and in excellent condition.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Sony camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be more happy with this camera , HIGHLY RECOMMEND .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TravoneH, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Worth the grab
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to get this as a gift for my wife. She absolutely loved it. It’s simple, yet effective with great quality images and controls. I went with the E-mount because it gives you the possibility of using different lenses. Definitely recommend after using for trips with my wife.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanR, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear your wife is loving this camera. Thank you for choosing Sony. -Linda 12-21-24 Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Very happy with this camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera with super fast auto focus and clear images of very high end for the price can not recommend this camera enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christopher, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its autofocus performance. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and easy to take with you. I like the mirror less camera and it takes great photos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Washer,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-30-2023
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for photography and videography! Amazing ui that is very easy to use and understandable. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi charlieball,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback! We're glad to hear that you found our camera great and easy to use. We design our products user-friendly, so we're glad it met your expectations in terms of portability.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support







