Customer Ratings & Reviews
- Model:
- ILCE-6400L/B
- |
- SKU:
- 10812004
Customer reviews
Rating 4.8 out of 5 stars with 264 reviews
(264 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great bundle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is awesome. The lens is great. Great save buying together
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendRated 4 out of 5 stars
Pros and cons
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, great size but I don’t like the fact that everything is hidden under many options in a menu, it’s a lot tougher to use because of this issue.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Danni, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback on the menu system. -Nick
Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great amateur camera. You could take good photos but not the best
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendRated 4 out of 5 stars
Good camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great taking photos but there have been times my photos have come out blurry even on right settings.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi avamalie, Sony's commitment to customer satisfaction is our top priority. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
Rated 4 out of 5 stars
Meh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera but just too complicated for me. I’m not a tech person and I don’t have the patience.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback as it will help us make improvements and possible changes with our cameras. Our Help Guide is available on our site. Should you need further assistance, please contact us.
https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di
Rated 3 out of 5 stars
No protective equipment included in a $1000 bundle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed with the fact that this camera costs $1000 and doesn't include any protective equipment other than the strap. No rear lens cap or body cap. Now I have to order an $8 + shipping lens cap set and wait 10 days or more because of the holidays till they arrive.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendRated 4 out of 5 stars
Camera is very good and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the camera but kit lanes is not that great
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello. Thank you for your feedback regarding your Sony a6400 with E PZ 16-50mm f/3.5-5.6 OSS Lens. We truly appreciate it and are glad you are enjoying your experience. If you need further assistance with the lens, please contact us by visiting the Sony eSupport Site. -Nick
Rated 3 out of 5 stars
Too old to use in 2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is too old to use in 2021. no stabilization, heavy
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Daniel, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback. If you require image stabilization, the a6600 is available with IBIS. -Nick
Rated 1 out of 5 stars
Way too complicated! A complete joke!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using Canons for years. This is my first Sony. I am returning it. Photos are complete garbage. Spent several hours trying to figure it out to no avail. It does not come with a manual. There is an online manual that is over 600 pages. Following instructions step by step does not work. If you have days and days of time to figure this thing out, maybe you can create good photos. My Samsung cell phone takes way better photos. This camera is unnecessarily complex.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
May be a good camera, though!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the camera and lens. Well I have used it for like 2 days period! The hdmi out on camera would not transmit to a pc or TV. Stopped working! Sony had me mail it to one of their repair shops, received it back and they did not fix the issue!!! Still the hdmi output does not work! I am requesting a replacement camera all together! Purchased through best buy April 17, 2020. $900 for it not to work and here it's now June 1!
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
WORST BOXING EVER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera came in box with no bubble wrap or popcorn protection.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price that I got this camera for even on sale was awful, you are much better off getting a a6500 or a6600 on amazon, the kit lense is awful
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobelS,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are sorry to hear that the camera did not satisfy you. We suggest you contact our phone support at 239-245-6360 so that we can provide tips and suggestions to improve the results that you are getting out of the camera. Thank you again for sharing your experience and thank you for choosing Sony.
Regards,
Larry 12-29-2023
Sony Social Support
Rated 5 out of 5 stars
Best for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great camera for a beginner who's trying to get better at taking photos/videos. which this camera does both incredibly well. The Menu may be a bit difficult to navigate but it's nothing you can't learn quick w a few tutorials on yt etc
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanC,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera.
We're glad to hear that you're enjoying your camera both for photos and videos. We understand that mastering any new device takes time and practice, so we encourage you to continue exploring and experimenting with your camera's features.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Rated 5 out of 5 stars
Great Price, Zero Hype & True Quality Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So Far I Am In Love With This Camera!! I Am A Beginner Attempting (To Say The Least) To Teach Myself Photography & Although HIGHLY Daunting; This - Right Out Of The Box Is Far More Pristine For The Price, And I May Be Clueless But Don't Understand How This Camera Doesn't Get More Recognition Vs The More Expensive Names/Models (They're All Hype Honestly - Just My Opinion Though). I Legit Visited The Store (All The Way I Cross Town) For About Three Months Before I Pressed The Button & Took My Shot(s), And I Do Not Regret My Decision For Even One Second - If You Are Going To Purchase This Camera (I Actually Went Back & Had The Higher End Model Ordered, But The Wait Was Worth Wild), I'd Highly Recommend Spending The Few Extra Bucks To Get The 4K Model; It Has Truly Made All The Difference
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendRated 5 out of 5 stars
SONY A6400
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality camera..small easy to carry and great features
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vango,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you liked its very good quality and lightweight build. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-9-2023
Sony Social Support
Rated 5 out of 5 stars
Here’s my 2 cents
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used it once before but now after purchasing my own, definitely the best camera I’ve had so far. Personally I was also satisfied with Best Buy and them insuring the package got delivered to me. They kept me very much up to date with its shipping as well.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JalenM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as the best camera for you. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 3-1-2024 Sony Social Support
Rated 5 out of 5 stars
Don’t wait and buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. it’s easy to use and reliable. I can take it anywhere.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendRated 5 out of 5 stars
takes really well photos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.takes great photos , i'm a little rusty , but practice a lot and play around with the settings till you find the perfect settings for certain photos. once you hit that sweet spot for a good photo its worth spending the extra money on a really nice lens , ect.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickB,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback about the A6400 camera. We are glad to hear that you found the camera really nice and captures great photos. I agree that practice makes everything perfect. If you have questions or any concerns, please call our phone support at 239-245-6360 so we can assist you.
Regards,
Larry
Sony Social Support
Rated 5 out of 5 stars
A6400
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been eyeing this camera forever and it was worth it, a great start to this new journey
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AurelioR, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it worth purchasing. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 3-30-2024 Sony Social Support
Rated 5 out of 5 stars
Sony a6400 great camera upgrade!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, captured amazing photos and videos.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RolandM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-27-2024 Sony Social Support









