Customer Ratings & Reviews
- Model:
- ILCE-6400L/B
- SKU:
- 10812004
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
my camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, easy to use and the picture have excellent quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi silvis,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures pictures with excellent quality. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
It was OPEN-box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a new camera with delivery to the store. I took the box. opened and there already was an unpacked camera! on the camera where the lens is located there was no protective cover! and the whole camera was without protective paper. Then I did not even realize that it should not be like this. This was my first purchase. I am shocked because I paid the money as for a new purchase and received the OLD one. Tell me, shouldn't there be a protective cover on the camera? why did they sell me a camera like this? The camera is working. It is only slows down when I turned it off - the lens is so slow going inside. I will never open the box at home again. Only in the store to show evidence. It's ridiculous!
No, I would not recommend this to a friendGood for regular use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It can be a daily use Camara. However, the photo quality isn’t good in low light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SagarD,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you're satisfied with our product and find it good for regular use. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
4-7-2024
Sony Social Support
It stopped working a year later
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Camera 07/06/2019 and it stopped working on 09/13/2020, a year later. I was only using this camera to take pictures for my Instagram. I took good care of it and barely got any use out of it. The salesperson at Best buy told me to put a protection plan and if anything happens to it they will automatically replace it for me. I come to find out that was lye. I wish I went to straight to Sony and not a Best Buy!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize for the experience you are having. Please contact us through the link below so we further assist you.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di