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Customer Ratings & Reviews

$1,198.00

Customer reviews

Rating 4.8 out of 5 stars with 268 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 268 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera, horrible lens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is everything you would expect when spending so close to a thousand dollars. If you’re new to Sony, prepare yourself to spend a couple day’s figuring out the settings and do research on shooting menus and function buttons! Autofocus is on so good and battery life lasts a couple hours of shooting as long as you’re turning it off when not In use. I’d recommend an extra battery, and to buy an actual charger rather than charging through the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Such great quality and is overall an amazing cameea

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great Camera with many features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mirrorless camera with awesome features. Compact for easy handling. Back screen flips up. Takes great video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello fal1234. Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying all the features of the camera!. -Nick Sony_US

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Really great camera to do photography indoors and outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Mirrorless Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lightweight mirrorless camera with great internal mic. Great for vlogging, video’s and taking photos. The reason why I gave it 4 stars is because it will not connect wirelessly with my WiFi connection to my wireless devices.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great travel camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small format but high end features of this camera make it the perfect travel camera. The stock power zoom lens is perfect for impromptu outings. Having access to many interchangeable lenses allows increases the versatility of the camera and allows it to grow with you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you so much for your feedback! We're glad to hear that you consider our ILCE6400 camera as your travel companion. We aim to provide a convenient and high-quality tool for capturing moments on the go.
      If you have any other concerns or questions, feel free to us at 239-245-6360.
      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very light weight camera. It is very user friendly and is taking great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a beginner, I bought this camera for its versatility. It’s works great taking pictures and I love that i can film all the way up to 1080p 120 or 4K 30. It’s great that you don’t need an external monitor since the screen flips up. Great feature for when I need/want to take selfies or record videos. Overall I feel like this is one of the best mirrorless cameras you can buy at the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite camera, it has been a great experience to learn photography with this camera. Highly recommend for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great quality in a small package.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little camera with so many features. Being I am a beginner to this camera game, I purchased the A6400 and I am well pleased with the quality of photos and videos. I would highly recommend this camera as it is offered at a great price, is small and compact and renders the Sony name which is known for quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I love the lens. It is small compact and has the best picture quality. The only downside is that now I want to buy 100 more lenses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great and awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing for a amateur photographer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for amateur photographers, this camera has been amazing and has took near perfect photos of football players at many different levels. the shutter speed is very good for something like sports photography

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, perfect size for travel, and excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony’s most versatile camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Camera I own, versatility in picture and video taking at a decent cost for the body. E mount lenses are easy to find and if Theres other lenses you’d like to use there’s always easy to pick up adapters to make them work. Sony’s most versatile camera here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony 6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome shots, great quality and love the lens. Sony is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great beginner camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Quality is great for the price and the picturs and videos come out great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nestor0818, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-26-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera work it has great quality and depth into pictures easy to use easy to manage and easy to charge

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseZ, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and its great quality build. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-27-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Super Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! It is so user friendly and produces excellent quality photos. Our first born arrived and this camera was the start of some wonderful family memories. Transferring pictures from camera to phone is as simple as 3 clicks. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mike,
      First off... Congratulations on your first born! We are happy that you are enjoying the a6400 to capture your family memories. Sony's commitment to customer satisfaction is our top priority.
      -Vincent Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for beginners, pictures are way more clearer compared to the A7 in my opinion..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as the best camera for beginners. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-10-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this as my first actual nice camera. I mainly like to do video. This takes professional looking quality images straight from the camera even before any editing. There is no in-body stabilization, but if you can get a lens that has it, use a gimbal, or use a stationary tripod, you won't have to worry. There are plenty of in-depth reviews on Youtube for this camera. It is worth a look at. However, if you can afford it, get the new Sony A7s III because it looks amazing. Also, get this over the Canon M50. This one is better.

    I would recommend this to a friend