Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 266 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality and ease of use of the Alpha 6400. The compact size, auto focus, and light weight are also appreciated. Some customers have noted concerns about the battery life and the menu system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 266 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera, horrible lens

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is everything you would expect when spending so close to a thousand dollars. If you’re new to Sony, prepare yourself to spend a couple day’s figuring out the settings and do research on shooting menus and function buttons! Autofocus is on so good and battery life lasts a couple hours of shooting as long as you’re turning it off when not In use. I’d recommend an extra battery, and to buy an actual charger rather than charging through the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sony camera before and I got the 6400, I changed because I want to explore new tech and also want to connect to my phone and be able to share images in social media in the spot. So I like it, my only concern is the operation ... it seams more complicated than my old a58. I have to watch a youtube video tutorial to get back to the functionality of the camera and features. Michael the Mavel https://youtu.be/1aaTKtj3NDA This guy is great and you can refresh your knowledge about the product. It is the perfect camera to go out, light and versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great travel camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small format but high end features of this camera make it the perfect travel camera. The stock power zoom lens is perfect for impromptu outings. Having access to many interchangeable lenses allows increases the versatility of the camera and allows it to grow with you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you so much for your feedback! We're glad to hear that you consider our ILCE6400 camera as your travel companion. We aim to provide a convenient and high-quality tool for capturing moments on the go.
      If you have any other concerns or questions, feel free to us at 239-245-6360.
      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 4 out of 5 stars

    Great Mirrorless Camera

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lightweight mirrorless camera with great internal mic. Great for vlogging, video’s and taking photos. The reason why I gave it 4 stars is because it will not connect wirelessly with my WiFi connection to my wireless devices.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony A6400 Rocks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first real camera and I really like it. I don’t have any previous experience but its so easy to use. I bought the A6400 with the lens kit and was amazed from the start. The camera is easy to use and the menu system was easy to setup and learn. I have since bought a few lenses to compliment this camera and can’t wait to see the results. Very well built with a ton of options. Don’t hesitate and buy now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Congratulations on your a6400. We are happy that the camera is meeting your expectations. Sony's commitment to customer satisfaction is our top priority. Thank You for sharing your experience with us.
      -Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony 6400

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome shots, great quality and love the lens. Sony is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for a amateur photographer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for amateur photographers, this camera has been amazing and has took near perfect photos of football players at many different levels. the shutter speed is very good for something like sports photography

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 5 out of 5 stars

    Great camera.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very light weight camera. It is very user friendly and is taking great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a beginner, I bought this camera for its versatility. It’s works great taking pictures and I love that i can film all the way up to 1080p 120 or 4K 30. It’s great that you don’t need an external monitor since the screen flips up. Great feature for when I need/want to take selfies or record videos. Overall I feel like this is one of the best mirrorless cameras you can buy at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Awesome camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I love the lens. It is small compact and has the best picture quality. The only downside is that now I want to buy 100 more lenses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great and awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, perfect size for travel, and excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great beginner camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Quality is great for the price and the picturs and videos come out great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nestor0818, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-26-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony a6400

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera work it has great quality and depth into pictures easy to use easy to manage and easy to charge

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseZ, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and its great quality build. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-27-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony’s most versatile camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Camera I own, versatility in picture and video taking at a decent cost for the body. E mount lenses are easy to find and if Theres other lenses you’d like to use there’s always easy to pick up adapters to make them work. Sony’s most versatile camera here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for beginners, pictures are way more clearer compared to the A7 in my opinion..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as the best camera for beginners. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-10-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Super Camera

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! It is so user friendly and produces excellent quality photos. Our first born arrived and this camera was the start of some wonderful family memories. Transferring pictures from camera to phone is as simple as 3 clicks. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mike,
      First off... Congratulations on your first born! We are happy that you are enjoying the a6400 to capture your family memories. Sony's commitment to customer satisfaction is our top priority.
      -Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the pleasure of using the Sony A6400 for several weeks, and I must say, it's an impressive camera that packs a punch. As a mirrorless camera enthusiast, I was excited to try out this latest offering from Sony, and it didn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, good starter learning camera, the auto focus on wild life eyes is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this as my first actual nice camera. I mainly like to do video. This takes professional looking quality images straight from the camera even before any editing. There is no in-body stabilization, but if you can get a lens that has it, use a gimbal, or use a stationary tripod, you won't have to worry. There are plenty of in-depth reviews on Youtube for this camera. It is worth a look at. However, if you can afford it, get the new Sony A7s III because it looks amazing. Also, get this over the Canon M50. This one is better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony - Alpha a6400 Mirrorless Camera .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been one of the best and most affordable Camers I have come across. The quality of the camera is excellent & it's very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for taking the time and providing feedback, we are happy to hear you are enjoying your camera. Happy Shooting! Thank you, Amy (Online Social Support) Sony_US

Sponsored