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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the Alpha a6400 Mirrorless Camera for its high camera quality and ease of use. Many users also find the overall performance, compact size, and auto focus to be exceptional. Some customers have noted that the battery life could be improved and the menu is a bit different. However, the camera is offered at a great price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 262 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    All in all amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality you get from the line up is insane, ive spent around the same amount of money on other cameras and they arent in the same bracket at all. Sony cameras are definitely W’s in chat

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony - Alpha a6400 Mirrorless Camera .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been one of the best and most affordable Camers I have come across. The quality of the camera is excellent & it's very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for taking the time and providing feedback, we are happy to hear you are enjoying your camera. Happy Shooting! Thank you, Amy (Online Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony Alpha a6400: Compact Marvel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha a6400 Mirrorless Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens is a compact powerhouse. Its sleek design, lightning-fast autofocus, and superb image quality make it a standout choice for both photography and videography. The versatile lens and 4K capabilities add to its appeal, making it a top-notch option for on-the-go enthusiasts and content creators alike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShrishailH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and that you are impressed by it features and capabilities. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-7-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not new to photography but new to a Mirrorless Camera. As I'm still learning all the ins and outs of it, the camera itself is worth it. The only thing I will say was the way it was handled in shipping (which I'm unsure if that was a BB issue or a UPS issue) - the box had a few holes and one corner was crushed in, but the camera box was fine! All in all, worth getting and the employee that helped me at my BB was great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it worth to purchase. Thank you for choosing Sony. About the condition of the package when it arrived, we suggest you contact the dealer or the courier. For other questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 9-30-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this as my first actual nice camera. I mainly like to do video. This takes professional looking quality images straight from the camera even before any editing. There is no in-body stabilization, but if you can get a lens that has it, use a gimbal, or use a stationary tripod, you won't have to worry. There are plenty of in-depth reviews on Youtube for this camera. It is worth a look at. However, if you can afford it, get the new Sony A7s III because it looks amazing. Also, get this over the Canon M50. This one is better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My first camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited one of the Bestbuy stores in my area (Chesterfield, MI) to order the camera and pick it up at the same store, and I had the worst experience with customer service ever. The employee that took care of my order was a young guy, he was texting on the phone and talking to me at the same time. When he realized that I didn't speak English like an American things got worse to the point that he shipped the camera using my billing address instead of store pick up like I told him. By the way, he asked me for my phone number to find my bestbuy account and I had to repeat it 2 more times, he wasn't paying attention. Then, I paid, and I froze, he just grabbed his phone again and continued texting. I'm like, are you done here? He said yes looking at me in a weird way, but I'm like, well, I'm not, I need a SD card for the camera and i want to pay it here too, could you show me where they are? Like I spend this amount of money and I get someone that doesn't want to the job properly? Done. This is the first camera I own, and still in process to learn how to use it. I bought it after a lot of research and I don't regret it. I'm working hard to get more lenses, I'll go for the Sony 10-18mm, it is the one I need the most now for what I'm doing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    BEST CHOICE I MADE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is top notch I shot for L’Oréal with this camera. This is the best choice for a budget. I’m doing pro work with this camera. No need for the 6600. Use the extra money to upgrade lenses

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Good pictures and video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality video in 4k and pictures. Love the auto-focus. Small and easy to carry. However, I am buying a separate carrying case for it, makes me nervous to just lay it around after spending $1,000.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has great build quality and is easy to use. If you are looking for something larger and better quality than a point-and-shoot, this is the best choice for a semi-compact near professional camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! I have gotten so many compliments on my pictures because of it!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Menu

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I switched from a Canon so there’s a bit of a learning curve. The menu is a bit different as are the functions. The quality of the camera and the phots are outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 6400 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great camera all around, only reason I didn't give it 5 stars is because when changing the sd cards it often takes a very long time to start up and says error. I have to turn it off several times before it will take pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been real happy with it for my car photography, got ut in sale sl its been worth it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, HUGE upgrade over the a6300 and is great for photos and videos. Wish it had IBIS but its not a deal breaker for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight easy to carry and excellent quality for the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DenyC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 lens. We understand that portability plays an important role in choosing the right camera, and we're glad to know that the size and weight of this camera meets your expectations.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made for myself in a long time. Everything I could ask for in a camera and more! This is perfect for starting out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought as a gift and I have had no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Twitch and YouTube Content Creator MUST HAVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up for use on my Twitch streams and for making videos on YouTube. Works great and easy to setup using Elgato Cam Link. If you need any help swing by my channels and I will answer any questions you have. Just lookup "SnipeU1st" on Twitch and YouTube

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really nice camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first mirrorless camera. I did some research and chose the alpha 6400 over the 6100 because of the waterproof casing. Worth it to me for just a bit more money. I am a complete amateur but am able to take much higher quality photos with this camera than with my phone or my old point and shoot. Looks like it has tons of options for additional lenses. Cannot wait to try out some others. I feel like you get a lot of camera for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great Camera with many features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mirrorless camera with awesome features. Compact for easy handling. Back screen flips up. Takes great video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello fal1234. Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying all the features of the camera!. -Nick Sony_US

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