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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 70 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

99%
would recommend
to a friend

Customers are saying

Customers are pleased with the impressive image quality and ease of use. They also appreciate the fast and accurate autofocus, the camera's small size, and its long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 70 reviews
  • Rated 5 out of 5 stars

    Must buy !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera , originally wanted the cannon g7x but could not get it. This I definitely would recommend camera similar to cannon g7x but would say it’s better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaniaB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-31-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    ❤️❤️❤️

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera the truth at first I wanted the a6700 but I bought this one and I was not disappointed very easy to operate for a beginner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CHRISTIANP, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/31/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another GREAT camera that I just purchased next to my Canon R50. Easy to use and GREAT for street photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MFactor, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are happy with the performance of this camera. Thank you for choosing Sony. -Linda 5-2-26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    All purpose every day camera for all needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a small factor camera. The zoom lens works surprisingly well when adjusting IOS and f-stop even in lower light settings. It’s been able to adjust focus when using for video so much better than most cameras on the market and especially at the price point. For streaming and video purposes it’s become the only camera I use, essentially replacing any webcam.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and is really easy to pick up for new users. The quality of the photos and battery length make the product so useful and worth the purchase. I would recommend this product to people wanting to learn the photo industry or people wanting to find a new hobby.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrennanL, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she is super happy with the quality of the videos and pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jake, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/30/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing quality photos and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE this camera! I found out about it through a celeb MUA. I looked on reddit forums for the best settings for this camera + lens and the photos are beyond perfect. Definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthonyashes,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony 6400

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact, perfect for beginners and advanced users

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deon, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-7-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a 6400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s a great camera, I recommend a lot, and a good price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ArtemioZ, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/9/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A6400 is a fantastic little camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, perfect camera for both beginner's and advanced users. Best Buy currently has better pricing than buying used which is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MJ33, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/28/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect Camera for Content Creators & Small Busine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this camera! The image quality is incredibly sharp, the colors are vibrant, and it performs beautifully in both natural and low light. It’s lightweight, easy to use, and perfect for creating professional content for social media, business branding, or personal projects. The autofocus is fast and reliable, which makes filming videos and taking photos effortless. Highly recommend for beginners and creatives who want high-quality results! If you tell me the exact camera model, I can customize it specifically for: • Beauty content • Event venue promotion • Vlogging • Photography • School design projects

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VereniceM,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a the perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 2-18-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excited with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner camera! I’ve always wanted to get into photography and this was a great starter camera to learn from

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shauna,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent compact camera. Love taking pictures with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlekhyaN, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/17/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sony nex5 and i ised all my old lens, baterry abd battery charger. Everything was compatible. Love sony very user friendly. Camera lookx sleek and sexy!! Multiple compliments!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Depechemode102, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    What I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied; Like interchangeable lenses and small size for travel. Excellent quality and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomG, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are extremely happy with this camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-24-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is more than I was hoping for. Very clear pictures and super easy to transfer wirelessly to my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JARED,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-13-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this camera! It’s great for beginners, I’m having so much fun learning the craft.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meghanc, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera kit. Thank you for choosing Sony. -Linda 1-2-26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Camera for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a camera from Best Buy and had a great experience. The picture quality is excellent, and it’s very easy to use even for beginners. Overall, I’m really happy with my purchase and would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yuvi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-21-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good for Beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate and good for someone who just started doing photography :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ArtclarendonA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/22/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony is great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Great deal and my family picturs cane out great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Supreme, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US