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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 70 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers are pleased with the impressive image quality and ease of use. They also appreciate the fast and accurate autofocus, the camera's small size, and its long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 70 reviews
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and really good sensor definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenB, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera kit. Thank you for choosing Sony. -Linda 1-2-26 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Takes really awesome photos!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, just a reminder this uses micro USB

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6000 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-24-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Camera Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera very much! The pictures are clear and bright. The only thing I have an issue with is the autofocus but the battery life lasts all day!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvaT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as the best camera ever. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-31-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Starter Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a starter camera. The bestbuy representatives were spot on with helping me with my selection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HarrisonC, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best camera everrrr!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat camera! The pictures are something else! I love itt!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Herbert,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Best Camera for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the a 65 that I have had for a long time. Plus you can use the lenses from the last camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RohitG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy you are loving this camera. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and really is a wonderful product. I am definitely happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CorbinL, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/20/2026) Sony Social Support Sony_US

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Sony alpha 6400 4K video camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camara, easy to use. Great quality, less weight than comparable camaras

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADEICAZA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-19-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this camera! Great service, I did same day pick up and had the camera within hours!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JuliaS, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/15/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I love my camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super camera—very good resolution in both photos and video. I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alma,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-21-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Life changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been a game changer. I have always wanted to step foot into the photography world and this camera has been the perfect introduction to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlejandraM, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving it!!! I love how when you look through the lens, you see what you would normally see on the screen so that's very cool to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gamer2000, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginners camera if you are looking to get into photography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrederickM,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 3-6-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, our first Sony and it was without a doubt a great purchase and asset to our inventory!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodolfoG, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE660 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-2-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Budget Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera in its price range, pics and video are class

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a wonderful camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-24-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Nice entry level camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level camera. Compact enough to carry with me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MelissaG, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/20/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Havent used much yet, but apparently one of best beginner cameras out there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cg63, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 lens. We are glad to hear that you love it and found it as one of the best lenses. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-13-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. This is really making my special days into memories.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HarshiniJ, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/23/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony 6400 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Need to learn how to use more features on it and buy more lenses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jacquie, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid beginner camera and easy to get used to. Previously used a canon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reginald,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-29-2025
      Sony Social Support Sony_US