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Customer reviews

Rating 4.9 out of 5 stars with 75 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers often highlight their overall satisfaction with the product, noting its ease of use. They also appreciate its fast and accurate autofocus, compact size, and impressive all-day battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-75 of 75 reviews
  • Rated 5 out of 5 stars

    I love my camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super camera—very good resolution in both photos and video. I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alma,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-21-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving it!!! I love how when you look through the lens, you see what you would normally see on the screen so that's very cool to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gamer2000, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony A6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing and I absolute love using it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisD, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginners camera if you are looking to get into photography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrederickM,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 3-6-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Budget Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera in its price range, pics and video are class

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a wonderful camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-24-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Havent used much yet, but apparently one of best beginner cameras out there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cg63, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 lens. We are glad to hear that you love it and found it as one of the best lenses. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-13-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Nice entry level camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level camera. Compact enough to carry with me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MelissaG, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/20/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid beginner camera and easy to get used to. Previously used a canon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reginald,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever. Worth it! Plus i saved a lot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicroS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as your best purchase ever. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-2-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good starter, not for everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a catch all camera this could be it. There are better Sonys out there but this could be a great starter camera and it takes good photos. Video is ok, but its not the best Sony camera for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZedM, Sony's commitment to customer satisfaction is our top priority. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/31/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Alpha 6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this camera. I love taking selfie with this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ThasleemaN, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (11/9/2025) Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Selective Use Cases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only for photos. Always get an OSS lens due to missing IBIS. Zoom lens are hard to manage without IBIS.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tooooshar, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera for taking photos. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-17-2025 
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camera feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera for point and shot. Build quality is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KRISH, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a nice camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I love this Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this camera for a couple months now. I love it so far but it’s a little bit heavy for me. The settings might get a little confusing but there’s a lot of YT VIDS out there… The quality is fantastic. It takes amazing pics and crisp videos perfect for vlogging!! If you’re looking for a full camera that takes great pics and amazing videography I highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VlogCam,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-10-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Excellent Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for both photos and 4K video. The autofocus is fast and accurate, image quality is sharp, and the body is compact and easy to carry. The 16–50mm kit lens is a solid starter, especially for everyday shooting and travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FelipeB, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/20/2025) Sony Social Support Sony_US