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Customer Ratings & Reviews

Your price for this item is $2,698.00
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 611 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 611 reviews
  • Rated 5 out of 5 stars

    Perfect for concert photography

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's magical. The way it can track faces while they are moving, even multiple faces on a dark concert stage. The way the viewfinder and touchscreen show you the actual brightness. The speed in capturing images of people in action.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnieCrow,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We appreciate your positive comments about the focus tracking produced by our camera and its impressive accuracy in capturing moving objects.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is everything i was expecting it to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Very high quality. Very well built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, but not worth the upgrade from an A7iii.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trihelix, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect product for the price. Just in the middle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredDavid,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're satisfied with our product and find it perfect to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-2-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Hobbyists

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera and I like it alot by the performances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson and the manager were absolutely fantastic and getting me exactly what I wanted. I’m very satisfied with the service and the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaunT, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera is great and your purchase experience was amazing. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent online service and received product with-in the time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SantCh,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are satisfied with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-26-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camera, great quality photos and Videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this camera! My only gripe is that it doesn’t have a bigger bundle with an extra lens or a bag maybe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnthonyD, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures especially with the 28-70. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    SonyA7 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very solid I like the look and the grip is good. Glad there is a 4axis for the display very helpful when taking low angles of cars :) and glad there options for customization.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielE,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you are very satisfied with the features and built of our camera. It's rewarding to hear positive experience from our valued client like you.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Regards,

      Rubychelle

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoots amazing video and photo, the main thing people worry about when buying this camera is the crop when shooting 4k but you can just plan ahead by using a certain focal length.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vale,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're happy with the quality and performance of our camera. Thanks again for trusting our brand.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Regards,

      Rubychelle

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great hybrid camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very sophisticated. I just bought this item and it feels great. It’s a complex camera for sure not a beginners level so have to do lot of exploring to get comfy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chaitanya, Thank you for sharing your feedback with us. Sony commitment to customer satisfaction is our top priority. Its great to hear you are having a blast with the camera. With all the video and photo features, it sure is a complex camera, but we hope you continue to enjoy it as you explore its capabilities. Thank you again for choosing Sony, if you have any questions or need any tips please contact us at Sony Support, 239-245-6360. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My first camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From and enthusiastic amateur this is my first ever camera and I’m glad I chose the A7iv. It’s worth every dollar, the quality is amazing and I’m really excited to keep shooting with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FernandoM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback and for choosing our camera as your first step into photography. We're glad to hear that you have been enjoying your experience so far.

      Should you have any questions or need assistance along the way, please don't hesitate to reach out to our customer support team. We're here to help and support you in your photography journey.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best is best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to come and shop at Best Buy! Best service ,best product for home and more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaraM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera I’ve used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera for both photo and video. Coming from a smaller sensor, the full frame sensor blows my mind and the color reproduction is amazing. I can’t be happier with my purchase and I’m glad I pulled the trigger on this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for Christmas for my wife. She rented the same camera from our local photography strore and fell in love with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera a must have and worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-25-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Camera out there!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera back in May, best decision ever! The Eye AF is amazing and crucial in getting the perfect shot and having a nice focus on the subject's eye. Perfect camera for both photo and video!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome with some bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my one stop Cam/Video device I've always dreamed of. That being said there is a battery issue that are on some of these devices that shows the battery as half full no matter how long you charge the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product. Not the best price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. However, pricing at Best Buy is not competitive anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in kind of knowing what I was looking for but the help of the team definitely led me to the right decision. My experience was fantastic- great staff !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyC,

      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7 IV camera. We are glad to hear that you think you made the right decision purchasing this camera. If you have questions or concerns, you can reach us at 239-245-6360. Thank you for choosing Sony!

      Regards,
      Larry
      Sony Social Support Sony_US