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Customer Ratings & Reviews

Your price for this item is $2,398.00
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 611 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 611 reviews
  • Rated 5 out of 5 stars

    Wonderful camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this camera for over a month now. I'm blown away. It's accurate, fast, and inspires creativity from the user. Couldn't reccomend it more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SkylerS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you so much for your feedback! We're glad to hear that you find the features of our camera wonderful. It's always rewarding to know that our efforts to develop high-quality products have paid off.
      If you have any other concerns or questions, feel free to us at 239-245-6360.
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel better than the a7iii. Fast autofocus. like the colors too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising Astrophotography Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Astro Photography. New menu system has been incredible to use. Sensors low light capabilities have been complimented repeatedly by third parties observing my photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST CAMERA EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was in perfect condition and I could not have been happier!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoV1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera ever. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-25-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Not bad overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad overall. I will update it later if I find some issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera after a year of use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera and lens setup! video. focusing is much better than the previous versions the only downside i can find is battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrunoTalledo,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thanks for the 5 stars and the feedback about the A7M4 camera and SEL2870 lens setup.
       
      It's great to hear that you are enjoying the improved focusing compared to previous versions.
       
      I understand that battery life has been a downside for you. A possible solution is carrying an extra battery with you. You can also conserve battery life by reducing LCD brightness, turning off wi-fi and other settings that you don't necessary need while shooting.
       
      If you have questions or concerns, please contact us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    sony a7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible camera with tons of settings and fine-tuning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackE, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an incredible camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-7-2024 Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Beware of open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I don’t normally write a bunch of reviews but I wanted to share my experience with purchasing an open box online through the BB app. I felt comfortable doing it through BB because of the company and how big they are versus going through FB Marketplace or something like eBay as you never know what could happen. This is a $2500 camera and when I received it, everything looked fine with the exception of two items missing. The owners manual, which is not a huge deal as that can be something easy to download. This open box was missing the ac adapter power cord. No way of providing power to this camera unless I supply it. Could this be something capable of doing? Of course, but if I am paying $2500 for this camera that is listed as “excellent condition” then I am expecting that everything will be there. So I call BB support to explain what is missing and how necessary it is and they told me…you bought an open box and there is nothing that we can do. Seriously? What this tells me is that when they say it’s certified and inspected by their team at BB, then it couldn’t be further from the truth. Just note that buying an open box from BB may not be the savings that you perceive to be receiving and also know that BB will not do anything about it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-22-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Beautiful Canera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this camera, sony makes movie so it only makes sense they have cameras too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wordle,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback on our ILCE7M4 camera, We are glad to hear that you're satisfied with its look and performance. Thank you for choosing our brand!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Get your photos to the next level

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a camera person, this is a must have. It is a bit pricy but amazing results

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Undercover, Thank you for taking the time to share your feedback on the Sony A7IV. This amazing camera with its detailed resolution and immaculate AF is truly a workhorse and worth its weight in gold. We're so happy you are loving the camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Easy to use, amazing pictures, great videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing how far cameras technologies have progressed in the last 10 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewPhotographer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you found the camera easy to use and captures amazing pictures and great videos. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came as described I also had trouble with their tracking it was tedious but product came on estimated date .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Alpha xperience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience purchasing my camera at the Florida mall store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guru,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you had a great experience purchasing the camera. Thank you for choosing Sony!

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Quality camera . Horrible craftmanship .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this camera for 1 and 3 months and i have loved every minute of it. However , for professional use you risk the motherboard failing from out of nowhere making it a gamble to use . It was very embarrassing and to top it off sony has horrible customer service . To replace the motherboard is not costly but the labor is 600$ . If you are going to buy this camera definitely buy the protection .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andres, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a good quality camera. However with regards to the issue that you experienced, we suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.   Regards, Larry 3-16-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    An excellent upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent upgrade, especially the flip screen and the touch sensitive menu system makes it way more useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not really

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I’m feeling good all shops my name is Rafique thank

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohammedI,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you feel good with your purchased. Thankyou again for choosing Sony.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Gbbbyugxybcdunc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iujhhh bby into n bunny foo bunny Gm baby bun hubby

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony A7IV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not affordable for an enthusiasts, and you don't have affordable lenses.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crafty, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're sorry to hear you did not find the performance, quality and the features of this camera worth its price. Sony does offer a wide range of options in our imaging product line. We would like to invite you to contact Sony Support at 239-245-6360 so that we can help you find a camera and lens that is better fit for you. Thank you for choosing Sony. -Linda 01-18-24 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Hybrid Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Love the updated menus, dials and 10bit color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn on my decision on what to get to upgrade my setup but i made tge right choice with this. I wake up excited to use it everyday! It performs well with the kit lens.

    I would recommend this to a friend