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Customer Ratings & Reviews

Your price for this item is $2,398.00
The comparable value price is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 611 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 611 reviews
  • Rated 3 out of 5 stars

    Love my Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Sony. But after just past that year mark where the warranty no longer covers it, of course my shutter is going out already. I love my camera I’m just super upset that it hasn’t lasted as long as I thought it would before I had to put money into it and fix it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasmineS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you loved our camera and it's working well for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great all in one camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether its for photography or video its a great all around camera. Be prepared to drop some serious money on lenses though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was everything I could have wanted for creating YouTube videos and photos. Best of both worlds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal on a fantastic camera. Though its a kit lens, its still great and gives good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed - Pre-ordered and waited 3 weeks for this. Came with a defect. The SD compartment won't open! It's stuck, I can't even ply it out. Now I have to waste my time exchanging it at the storefront and wait another week to be shipped.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Edman,
      Sony commitment to customer satisfaction is our top priority. We are sorry to hear that the memory card door is not working. Please review “Inserting a memory card into the camera” section on page 1 of the Startup Guide or Search “Inserting a memory card into the camera” in the Help Guide. If you continue to have issue, please call our support line so they can gather more details.
      Sincerely,
      Vincent
      Sony Social Support Team Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Pretty awesome. Great quality. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony a7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good i mean not the best best but it decent . The qualityuality of the cam is good . The picture quality is good .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodbuy
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a good quality camera. It's also great to hear that you liked how it captures good quality pictures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Camera is a dust magnet. Stay away,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera sensor is a dust magnet. Stay away from it. Without any lens change also got severe dusts on the camera sensor. The dust kept on returning even after cleaning the sensor multiple times using a proper cleaning kit. Stays good for few pictures and then the dust reappears. Amazing colors and photos otherwise. As per reddit looks like a common occurrence Sony A7 series. Returned it but best buy charges 15% restocking fee. So be sure if you do want to buy it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear that. DO you put the cover on after you take out the lens? Leaving the sensor open will definitely collect dust. Hope that helps. IF you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (01/11/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. I haven’t had all the time I want to get familiar with it though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst camera ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All says the Autofocus but... It called me miserable. Went out with wife in snow and used Auto mode.. every photo is out of focus.... It was hard to spend time to go out in snow in negative temp but turns out to be a worst pics ever. I could be more better if I use my Samsung s23 ultra. To total waste of money

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sanath,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear that you felt this way about this camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you on how to get the best out of this camera. Thank you for choosing Sony.
      Regards,
      Larry 1-10-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera , at first it was kind of hard to understand but with a little YouTube I became some what off expert

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony Alpha IV lens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera lens is not good ..the quality of the pictures is Ok…

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for taking the time and providing feedback. We hope you take full advantage of the potential of that camera, with some amazing glass. Happy Shooting! Thank you, Amy (Online Social Support) Sony_US

  • Rated 1 out of 5 stars

    Motherboard will fail if use professionally.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this Nearly $3000 camera for less than a month. The motherboard failed. Our photo shoots lined up and lost money because I had to send it back to Sony or to be diagnosed repaired then sent back. Took 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristinaK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about what happened to your camera. There could be different factors that may cause a motherboard to fail. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.
      Regards,
      Larry 11-9-2024
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Impossible to update and no connectivity features

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid nearly $3000 dollars for this camera and now cant update it. I can take pictures but i cant get any connectivity support through the app

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about your experience. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 8-17-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as expected! No defects at all. Came in a clean official packing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad but ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of the A7III and I thought with the A7IV was going to be a great upgrade but the one that I purchased was defective out of the Box. So i had to return it. I'm still waiting for this camera to be in stock so i can try it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t upgrade if you have an a7ii or better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the a7ii and even though it’s the a7iv model I know have I totally regret wasting my money there’s barely any visible difference very disappointed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evan244, Sony's commitment to customer satisfaction is our top priority. We're sorry to hear the camera failed to meet your expectations. We hope as you interact with the camera more you will be able to take advantage all the new features, speed, Autofocus tracking, video and overall performance of the Sony A7IV. If there anything we can help you with, please feel free to reach out to Sony SUpport, we would love to help. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sold my A7S3 and bought the A7IV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title states I sold my beloved A7S3 because I found myself doing more photography than video. As great as the A7S3 is for video I needed something capable of higher resolution photos for print. After selling the A7S3 i had a bit of regret thinking it was a downgrade but the A7IV has surprised me in a lot of ways. Its hands-down the best hybrid camera on the market and the video it produces appear even sharper than the A7S3 due to the downsampling. The A7IV also has focus breathing compensation which the A7S3 and sonys flagship A1 surprisingly do not have. But dont go selling your A7S3 just yet, there are some downsides to the A7IV when it comes to video. Biggest issue for me is the crop factor when shooting 60fps. I mostly shoot everything in 4k 60fps in case i want to slow the video down for a cinematic effect and because of this i’ve had to compensate the crop by using wider lenses. As an example, shooting with a 24mm lens on 4k/60 is equivalent to a 36mm lens. The A7S3 doesnt have this crop so its easier to grab the proper lens without worrying about the crop calculation. In order to get a similar look as 24mm I would need to use a 16mm lens or shoot in 30fps and risk losing slow motion quality. I’ve been able to work around this issue however and i still do believe the benefits of the A7IV outweigh the negatives.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated it Returned it Grainy pictures Bad quality .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AliciaW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are sorry to hear that the camera did not meet your expectations and because of that you had to return it. If you want to try again with our other camera models, we suggest you contact our phone support at 239-245-6360 so that we can provide suggestions to get the best results using our products.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 11-29-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best purchase all year!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this camera!!! I did about a solid year of research on it before picking one up and I couldn't be happier! I went to a friends wedding a week after I got it and the photos that I got with it are breathtaking <3. I would recommend this camera to ANYONE who is wanting something to take photos or videos of people, nature, cars, or anything in general. The only thing I wish I would have looked into further was the lense. The zoom is pretty low so I ended up getting another one that goes up to 350mm and has auto focus (also had it at the wedding). Other than that, it was the best purchase I've made all year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mickey71037,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE7M4 camera. We are glad to hear that you loved the camera and that this has been your best purchase ever. Thank you for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
      11-19-2023
      Sony Social Support Sony_US