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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 638 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 638 reviews
  • Rated 5 out of 5 stars

    Sony Alpha 7IV Full-frame mirrorless Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Sony-Alpha 7 IV. The feature allowing the lens to focus on eyes in wildlife, birds or humans is incredible and adds a pro quality to my photos. BestBuy's matching price program was easy to work with and allowed me to save money following my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JanineC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/9/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera a little over 2 months ago, it has changed the way I take photos and videos. It’s crisp, easy to use and professional grade. I love this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ElijahT, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures paired with the 28-70. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Fits in hands well. Amazing pictures and videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JazzyJ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great and awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera had some shipping issues was told it was 2 day shipping got the camera almost a week later

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BryanW, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 07-19-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    One of the best purchases i’ve ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast! Bought with the kit lens (28-70mm) and was very impressed how well this thing shot straight out of the box on auto settings. I’ve since gone lens crazy and have found more ways to push this camera whether it be landscaping, astro, portrait photography or streaming/vlogging. I highly recommend this camera for the beginner up to pro photographer/videographer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback, We are glad to hear that you're satisfied with our ILCE7M4 camera with kits lens and that this has been your best purchase ever. Your positive review confirms that we're on the right track.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I’ve ever owned, I went from APS-C to full frame and wouldn’t go back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChristianS, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a camera so I bought this one it works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StephenL, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. This camera already does amazing things without having much knowledge about photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiguelV, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (7/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has professional features and it takes beautiful photos and videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erick, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying the features of this camera. Thank you for choosing Sony. -Linda 08-15-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are crispy clean! Easy to set the camera and there are so many options! I didn’t realize there isn’t a flash which I had to buy separately. Other than that, I am in love with my new camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Speakers, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is definitely a great camera and paired with the SEL2870 makes it even better! We are happy that you are enjoying your camera. If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/10/2024) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The Sony Alpha I've Been Waiting For

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new menu system in the Sony A7IV makes this camera so much easier to use than the A7III. The tap to focus option with live tracking of human/bird/animal is very fast and accurate and has given us some really sharp photos on moving subjects. The hand feel is large for my hands especially with a larger lens but my husband loves it. I am happy with the buttons to switch between photo and video and maintain separate presets, much more friendly than other setups.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We are happy to hear that you are satisfied with your new camera. We appreciate you leaving a review, and for choosing Sony. Thank you. Amy (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! I wanted to get back into photography and this camera absolutely did that. Would def recommend it 10/10!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianaU, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to you are loving this camera. Thank you for choosing Sony. -Linda 5-30-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Hybrid Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new in photography, and this is my first camera ever. So far, I can say that this camera is beyond great. I still have steep climb to familiarize all of the features that this camera has to offer, and I am excited to learn all of them and be able to share my photos in the near future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LovelyD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're happy using our product and find it excellent to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-11-2024

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera! Had it for a year and I haven’t really had a problem. I would say it does over heat a little too fast when you are recording but other than that I love my camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera. It's also great to hear that you haven't had any problems with it. To extend the time before the camera displays the overheating icon and shutdown, we suggest to avoid shooting under direct sunlight and as much as possible do not record with the camera handheld. We also suggest to use a faster memory card. For any questions or concerns, you can reach us at 239-245-6360. Thank you for choosing Sony.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My first digital camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first digital camera I've ever purchased with great determination. I use it to take photos of family and friends against beautiful backdrops, and for church events. Most of the time, I'm very satisfied with the results. When I have the money, I'd like to try out a better lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi haram,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-21-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Will go down in history as one of the best cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is simple to use and is so powerful. From photography to videography, I’m in full control with the ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rojas, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Alpha a7 worth the mobey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool camera, I took some amazing pictures. I’m impressed by the quality!! Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Photography7, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/14/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera with all the features you would want in a high end lots of compatible accessories and settings to adjust to get the picture you want

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KodyN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-27-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I greatly admire this camera as it fulfills all my requirements flawlessly. The image quality is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JocC, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are ecstatic to hear you have found this camera's quality to be exceptional. Thank you for choosing Sony. -Linda 5-25-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Alpha 7 IV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I'm an intermediate level photographer and this camera is perfect for my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarilynR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US