4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,198.00
Save $301.95
The comparable value is $2,499.95

Customer reviews

Rating 4.8 out of 5 stars with 638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 638 reviews
  • Rated 5 out of 5 stars

    Great, but misses a built-in flash

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect trade-off between resolution, image noise and file size. A built-in mini flash would be nice for night shots. Lacks advanced image stabilization and temporal noise reduction capabilities that any modern smartphone has.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera great and perfect to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-26-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera, Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is a fantastic camera, and Best Buy delivered it perfectly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OwenF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Incredible mirrorless camera

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible camera. Consider also the "R" version of this camera, depending on if you are more photo driven or video... Awesome autofocus, bird/human/animal eye focus, very sharp. Great by.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera is a great buy and its autofocus performance can handle all type of subjects. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    camera review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great but it's worth noting that you will need to purchase additional lenses for the maximum output. The lense that it comes with is good for close ups and I would avoid using the zoom for quality picstures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great clarity and easy to use

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and easy to change settings. The body has a nice feel and the lens is fabulous. This is my third generation of this camera and it keeps getting better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RonaldB, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera and have found it user-friendly. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hugo,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-20-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera it’s amazing does everything I need in a camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RomeoPR, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/31/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    No brainer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first mirrorless camera and I was already impressed with the quality of this camera. I mainly bought it to record content for Youtube and vlogging. I was going to purchase a7iii a couple of months ago but I saw that Sony announced A7iv. Although the price wise A7iv is relatively expensive, I think it is worth the money. AF system is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great camera for photography and videography

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the quality of the images. I really love the quality of the images. The colors are vibrant and everything looks super clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlenP, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camara

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecta si buscas una camara dd fotos es ideal facil de usar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LydiaG, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a perfect camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.   
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best camera I’ve had! The photo and video quality is amazing. Highly recommend syncing the camera with the Creators’ app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jordan, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice camera only really thing is there is a lot of buttons but you can get used to it quickly 10/10 camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabriel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a super awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-1-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Powerful but easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing. I take photos of animals and take full advantage of its features. But its auto mode takes great images too for my girl who has no experience with a camera at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jasenkuon, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a powerful camera that is easy to use. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-24-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My First Mirrorless Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first mirrorless camera after using a DSLR for several years prior. I'm happy with how well it handles low-light situations and how quickly it focuses! After using a mirrorless camera, using my old DSLR feels clunky and slow. Getting familiar with the settings will take you awhile though, so watch a lot of YouTube videos!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good/Great Value Right Now!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased A7 IV from Best Buy after a lot of thought and a price reduction as the A7 V was about to be released. For the price it's a very good value for what I am doing. The A7 V, while superior, would have been $1200 more and I am not ready to commit to that. NOTE: Do not update the firmware immediately!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good for begginers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera, it helps you generate jpg-type images with good resolution and color quality, the bad thing is that it is heavy and tiring to have it in your hand or hanging from your neck, but for the price it seems very good for vlogging

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JssNThony,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera nice and appreciate its versatility. We understand that its weight can be seen as a downside for some users but the sturdy construction of it is associated with durability and robustness of the camera.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Another Great Sony

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need and more, huge upgrade from my sony A7 iii!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VvsVeins,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved it and it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-1-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has some of the best dslr cameras and the A7IV truly meets all my expectations! Definitely a great purchase and transition from APS-C to full frame to start my photography career.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertF, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that it met your expectations. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love This Camera

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know how many professional photographers buy their cameras from Best Buy, but I did just because of an open box deal that saved me a little money. It seemed like it was new, registered new, and has been a fantastic camera in the 6 months I have had it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffinCypress, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and the open box deal at Best Buy. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Best camera I own till date.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Can’t possibly go wrong with this camera. It handles both videos and photography like a pro.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClintonO, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-29-2026
      Sony Social Support Sony_US