Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,198.00
Save $301.95
The comparable value is $2,499.95

Customer reviews

Rating 4.8 out of 5 stars with 638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 638 reviews
  • Rated 5 out of 5 stars

    Sony Alpha A7iv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hybrid camera out there 33 mega pixel is the sweet spot for file sizes without compromising on quality! I had the A1 but 60mp files is over kill and way to much for my workflow Amazing 6k video downsampled to 4k looks utterly insane and I do not miss the A1 one bit. I don’t see myself needing another camera for awhile! I also love the G master f 1.4 35mm as well as the tamron f 2.8 28mm-70mm I literally have a quick grab and go that never disappoints! Buy it today!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonardA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that our camera meets your needs perfectly and that its been performing really great for you. Thank you for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle

      11-20-2023
      Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    I love this camera

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I friend of my recommend this to me and oh boy im so glad he did. The camera is a beauty, i love the screen flipping, i love the 33 megapixel it makes the picture much more better picture quality, also 1080 resolution with apsc that can make 1080 good as 4k which is crazy. Dude there’s so many things i love this camera does. Only problem is the overheating, but tbh that’s only in high setting and there’s way to go around it by using the flip screen feature to expell the heat, that or buy a camera grip. Overall really awesome camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CAMERA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony A7 IV. I’m still learning, and this camera is super user-friendly but definitely feels pro. The picture quality is amazing straight out of the camera. The kit lens isn’t the best you can get, but it’s actually really good if you’re just starting out and learning the camera. Overall, a great choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christianrei, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 12-18-2025  
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    First time camera owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my first mirrorless or dslr camera. I am still undergoing learning curves but I was able to click some excellent images on auto mode in my recent trip. I was blown away with outcome. The battery life is average. As I am solo traveler the Sony app provided an option to click pictures from your phone app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vijay, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. Congratulations with your first mirrorless camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 12-20-2025  
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    SONY A7 iv

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this model it’s the perfect camera, some lag on my shutter when I shoot too fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JacobM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/17/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    a7IV still holds its own

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence about this camera, given its a few years old now and want sure if it was a good investment or if I should get a different model wanted to stick with Sony since I have other lenses already. I pulled the trigger on an open box item that the local store just happenend to have right on time for graduations and trips. The camera has preformed phenomenally theres a lot of settings to get your setup perfect for whatever style you shoot. Video quality is amazing definitely enjoying it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMartinez75,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and how it performed phenomenally as a camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-14-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    HappyCustomer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Sharp pictures and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are very happy with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Hybrid Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy-to-learn camera. Sony's menu system has improved drastically since I last used one (Sony A7CM1. Would recommend buying body only and a nice prime instead of the lens bundle, though (look at Sony's 50mm F1.8 lens).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SebastianT, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/20/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love this camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with this camera! It’s become essential for my product photography work. The image quality is outstanding, and its performance is second to none. Whether it’s capturing fine details or vibrant colors, it consistently delivers exceptional results. It’s a game-changer in my toolkit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlinaV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-10-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome quality all around

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a professional photographer of 17 years and I have to say this camera really impressed me. I’ve been a Nikon user for years and was apprehensive in trying out another brand. I really wanted to move towards mirrorless for a long while now but i wasn’t quite as satisfied with the Nikon mirrorless options. I finally pulled the trigger and decided to go the Sony route instead and i dont see myself turning back anytime soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OpticalSy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that the camera impressed you by its awesome quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry Sony_US

  • Rated 5 out of 5 stars

    BUY THIS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this camera for my automotive shoots. I absolutely love it and it has exceeded expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KylaC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and that it exceeded your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-23-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Bought Camera for memory but it’s now for life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it the camera because i had a camera before which was almost same brand but it didn’t have the screen touch also i like how this camera has guidance voice setup . I also bought the primary lens . the photos are very very clear it gives really good focus .I took the camera for my new york vacation which was fun only because we had this camera. I also like how the guy helped us in store while we were buying the camera because he really explained and gave suggestions. We also bought different product after we bought camera because i felt really convenient buying anything from bestbuy. yes we did faced issue with some of the features since it modern and i have been using the old version but i really read the instructions and some youtube video to maintain and arrange the focus point and screwn touch feature as well and many more .My one only hobby is photography and that’s why i wanted this hobby to never die inside me and hence i find the perfect camera to keep up with my hobby.I was concerned about its safety that i bought bag as well from same store and i loved it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarishmaP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing, i love the quality of the photos and videos. I am a photographer that shoots wedding and this is now my primary camera, its a wonderful choice for wanting to step into the professional grade of photography. Its easy to use, has breathtaking quality and is very ergonomic, it fits just right into your hand. Its a must have for hybrid photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbrahamA,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our ILCEM4 camera. We're glad to hear that you find our camera amazing and worthy to buy. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Worth owning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I am a newbie, i am yet to come to grips with the realities of using this camera. Still I find it so good so far. It works flawlessly, takes sharp photographs and more than adequately handles low-light situations. I am still learning things that this camera can do, but all in all this camera is worth owning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarilynR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-8-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Image Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    33 MP full-frame sensor delivers detailed, high-resolution stills with plenty of room for cropping and large prints. • Strong dynamic range and low-noise performance give rich tones and clarity even in challenging light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrateekNaharia, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are loving the image quality you are getting from this camera and its features. Thank you for choosing Sony. -Linda 1-10-26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Greatest camera I have ever owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality and very fast focusing. Continuous focus is extremely good!!! Feels good in my hands, not too heavy, not too light. Very good functions menu system and good amount of customizable buttons. The 28-70mm kit lens is not bad but don’t expect it to be super sharp. The attached birds pictures were taken with a Tamron 70-300mm lens. Very good lens for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this purchase and the amazing customer service from 2 gentlemen that knew what they were talking about

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BenM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/22/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7 IV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really amazing and it has a lot of features. It was a bit pricier for a purchase, but the wide versatility it has is nice. I got a lot of other accessories though that are what added to the price overall. I'm excited to try and learn all various stuff from Photography and Videography, and then extending into Video Editing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-5-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7IV

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Canon girl through and through, but this camera has really made me fall in love with Sony. I love the diversity and ability that camera provides. So lightweight and high resolution. Fantastic in low light and to travel with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebeccaR,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're happy with our product and find it fantastic during travel. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-18-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7iv is amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. I’m mainly sitting photos but I’m not complaining about the video capabilities of this camera. I tested out the video portion and I enjoy it. Does everything I need. Battery life isn’t as long as my a7iii but it’s still lasts a long time. I have spare batteries anyway just in case. Overall love this camera. Especially presets for every mode. The flippy screen is cool and useful but I can take it or leave it. You’ll enjoy this camera. Bird autofocus is pretty awesome

    I would recommend this to a friend