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Customer reviews

Rating 4.8 out of 5 stars with 638 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 638 reviews
  • Rated 5 out of 5 stars

    Great Buy...perhaps the best?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a Nikon D3100 to an iphone to this is freaking night and day. The camera build quality and feature set is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamH, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-10-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Exceptional Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera and I absolutely love it. I use it for my fashion photo shoots and cooking videography. For posting online it is perfect and has helped me grow a lot on social media. Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Akolenov, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. Its great to hear you are loving the camera for your photography and videography. Thank you for your recommendation. -Linda 12-22-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Sony a6000 for this new beauty, and I am so glad I did. I am overall ecstatic about this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JennaS, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera and are happy wiht your choice. Thank you for choosing Sony. -Linda 1-3-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing image quality straight out of the box, ready to use!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tomatoe, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/9/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes really great quality pictures and really easy to work for beginners as well as advance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GerardoF, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/16/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    What an upgrade!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from canon t6i to a7iv ( with sony 200-600mm lens) must say I am amazed what an upgrade its been. I shot wildlife photography and the autofocus works great. The camera struggles at time when shooting bird in flight with trees in the background. But over all Iam happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and congrats on moving to Sony. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Sony A7 IV Mirrorless Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a lot of time deciding on a new mirrorless camera..and the Sony A7 IV did not disappoint. Takes great photos and is very easy to handle. Great investment for aspiring photographers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drive,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are impressed by the quality of the images this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-3-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought w a Sigma 24-70mm lens. I’m just a beginner. But my friends have been telling me that it looks like I’ve been doing this for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-18-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera love it , had great deals and support was off the roof love Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierO, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 12-28-24 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The best Sony Full Frame all rounder

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hybrid camera is amazing! High res photo and video, new menu and features and all at a great price. Definitely a baby A1. If you are new to full frame and want to do both photo and video, this one is the best place to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth a shot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve needed a new camera and this was the best reviewed camera for the style of photography and videography that I do! So I definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamanthaW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that it met your expectations. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-23-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7 IV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a novice and this is definitely a new venture but I don’t regret going all out and spending the money on this camera. It’s amazing and as long as you do the research pictures will come out amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeusR, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your feedback about the A7IV camera. We are glad to hear that you found the camera amazing. It's great to hear that you took the leap and invested in this camera even as a novice. With the camera's advanced technology and high-resolution sensor, combined with your dedication to research, I'm certain that in no time, you'll be joining the pro league. If you have any question or need guidance on using the A7IV camera, feel free to ask
      Regards
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    I love it!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • This is one of the best “do-everything” mirrorless cameras. It’s very capable for both still photography and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamiryB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-28-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A spectacular camera.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A spectacular camera. I have the a7iii, but this a7iv is superior and with new photo and video functions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremiasN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a spectacular camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-20-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    AMAZING PRODUCT.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best investment I ever made. The quality of this camera is absolutely impressive. It's lightweight and easy to use. The video quality is what I love the most about this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinJ,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback on the A7M4 camera. We are glad to hear it has been the best investment you've ever made. The camera's impressive quality and lightweight design are key features that make this camera remarkable. The camera's superb video quality is also something to love about this camera
       
      For any questions or concerns, you can reach us at 239-245-6360
       
      Regards
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing mirrorless camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera build quality. Nice and light but still tough. Sensor is amazing. Great image quality with was of file transferring. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera and that you loved it's quality build. It's also great to hear that you are impressed by the quality of the images it captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-14-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it such a good camera quality wise and photography wise this machine is great machine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TalmoorZ, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're ecstatic that you have found this camera to be just fantastic overall. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Buy keeps me happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony A7iv also the associate at Best Buy Norwalk was very attentive and educated me on cameras in general then the facts and how to operate my new camera I’m happy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShalondaW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your wonderful feedback! We're thrilled to hear that you love your new Sony camera and had a positive experience in placing the order.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Hybrid Camara in 2022-23 !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I baught this Camara for landscape photography and this camara can shoot great photos with awesome details and clarity with its 33 million pixels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Song A74

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sony camera in stock I feel for recurring photoshoots

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LorrskiiT, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/13/2025) Sony Social Support Sony_US