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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 569 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 569 reviews
  • Rated 5 out of 5 stars

    Very beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera. This is my first mirriorless camera. The colors are beautiful. I did a hr shoot and used it as a live camera, no issues. No noise. Didn’t run hot. Loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony a7v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera sony and the service was very easy to pickup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JairoC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/30/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I’ve purchased 100% recommend. Good quality. Good focusing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera you have ever purchased. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-11-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Absolute Beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is absolutely a beast! Neve oberheats. Set to auto power saving temp to high and you will be alright Sony has been prodcuing absolutely beast of cameras only suggestion would be buy extra batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected in a camera and more however

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars by far for the camera as the research I did before hand showed very high reviews however, the video on the camera can be challenging several times my video was interupted by something getting into the lens, if you want this just for a camera this is most likely what you should buy however, I would not recommend for video side.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarilynR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-8-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in Love with this camera!! Greendale best buy did great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhriellaS, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as athe best camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my choice to purchase this son model. I went to Bestbuy because I wasn't sure on brand or model. When I asked for a knowledgeable sales agent they paired me with Kenneth. He begain my education with helping me understand the importance of the image sensor and then brand. Photography is a passion for him so his knowledgeable showed through. I chose Sony based on their technology lead and the model based on a price and feature comparison . Thanks Bestbuy and Kenneth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyShopper,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-12-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony a7iv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best camera I have ever had. Sony a7iv is the right way togo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavonB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as the best camera you have ever had. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-9-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Still one of the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the 5 just came out, but this camera is absolutely amazing at the price point you can get them for now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevyG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as one of the best cameras. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Seemed like a good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fair review but I paid so much money for a camera with a faulty autofocus system. After trying four lenses it just would work as it should. I returned it and paid the difference for an A7R5 that works like a charm. The only problem now is that it showed there was already 649 pictures taken before I even used it. Therefore it was either a return or someone decided to test it out, put it in the box, and sell it as new. I love Best Buy, but they need to do better in the camera department for sure.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are sorry to hear about your experience. Please reach out to the retailer for assistance. Thank you for choosing Sony. -Linda 12-5-25 Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Great overall camara

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great cámara, love the autofocus and all the great features the cámara comes with including the flip out touch screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielS, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures especially with the 28-70. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera with all the features you would want in a high end lots of compatible accessories and settings to adjust to get the picture you want

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KodyN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-27-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pearl, Whirl, Sony Alpha is my girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boy the Sony Alpha is a pearl. When I use it, I go for a whirl.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BennyFranklin, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/16/2025) Sony Social Support Sony_US

  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great camara

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a full frame camara that i could use both for photos and quality videos and this was the perfect camara, very recommend, the only details i might point out is it gets hot sometimes and wont work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a perfect camera for capturing pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works just fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera no issues just a month in and quality pictures are great, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frug, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera that captures images with great quality. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, I used for couple of times. Awesome pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Srini, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/22/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well going from a ten year old camera to this was a huge difference. The rotating screen makes taking pictures from different angles and heights a breeze, the customizable buttons is an incredible feature that I didn’t know I wanted or needed. This camera has the ability to take sharp beautiful photos, along with being a webcam without the need of a capture card is amazing, definitely would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rayan,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you loved our camera and find worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are crispy clean! Easy to set the camera and there are so many options! I didn’t realize there isn’t a flash which I had to buy separately. Other than that, I am in love with my new camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Speakers, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is definitely a great camera and paired with the SEL2870 makes it even better! We are happy that you are enjoying your camera. If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/10/2024) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this cemera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, it is easy to use, and it capture the movement well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello YuanL, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/31/2025) Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    You won't regret it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing camera, I don't regret my purchase whatsoever. Incredibly happy with it! Highly recommended for above-grade amateurs and/or professionals. Or anyone really, if you're willing to take the time and learn how the OS works and what each and every button does. Other than the learning curve if you're not familiar with Sony cameras, this camera will not disappoint!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AustinS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-3-2024 Sony Social Support Sony_US