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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 635 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Alpha 7 IV's overall performance, ease of use, and autofocus capabilities. Many appreciate the camera's ergonomic design and reliable battery life, as well as its extensive features. However, some users have expressed concerns regarding heat dissipation and the complexity of menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 635 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony a7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera a little over 2 months ago, it has changed the way I take photos and videos. It’s crisp, easy to use and professional grade. I love this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ElijahT, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures paired with the 28-70. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    best purchase made this year!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best spends I did this year. I'm a die hard Canon guy and decided to go Sony after a year of researching for a new camera. The focusing on this is really fast, images are crisp, camera ergonomics excellent, the flip screen is a plus. The extra megapixels comes handy when you zoom on a photo. The included lens is decent, but would want to upgrade sometime in the future to a G series or zeiss lens. I love the dual SD card to separate videos from photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeinrichP,

      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7M4 camera. We are thrilled to know that you found out about this great camera and finally decided to move to Sony. This is a very powerful camera with lots of features like the ones you mentioned. If you have questions about operating this camera, please don't hesitate to call us at 239-245-6360. We'd be more than happy to assist you. Welcome to Sony!

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just do it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transitioning from Canon DSLR to Sony mirrorless has been smooth and rewarding. The quality, the ease of use... no regrets. The CF Express A memory card was more expensive than SD, but excellent performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EmilyC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great combination camera kit. Definitely will produce sharp and crisp pictures. We are happy the transition worked and and that you are enjoying you camera. If you have any questions or concerns. Please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (01/12/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. This camera already does amazing things without having much knowledge about photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiguelV, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (7/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    A74

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shoot mainly photo it’s a minimal upgrade but the a73. If you do video, there’s some good upgrades. I like the new menu and flip out screen tho probably not needed. The touch interface is nice, I like the new dials too. Af is good. But it all comes down to what you wanna do or how you use your camera. I think there’s a slight difference in color science. Currently I’m just shooting heif/ jpeg. And they look great out of camera, don’t have anything to process the raw files at moment. I would say get it if you’re coming from a older gen and is a hybrid user. If your moving from the a73, it’s up to you.

    I would recommend this to a friend
  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Sony A7IV: Redefining Photography

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7IV is a photography powerhouse. With a 33-megapixel sensor, lightning-fast autofocus, and impressive low-light performance, it captures stunning detail in any conditions. The in-body stabilization ensures sharp shots, even handheld. Its video capabilities, including 4K at 120fps, are equally impressive. The A7IV sets a new standard for excellence.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allemus,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're happy using our product and find it excellent and amazing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-26-2024

      Sony Social Support Sony_US

  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great camara

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a full frame camara that i could use both for photos and quality videos and this was the perfect camara, very recommend, the only details i might point out is it gets hot sometimes and wont work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a perfect camera for capturing pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alpha a7 worth the mobey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool camera, I took some amazing pictures. I’m impressed by the quality!! Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Photography7, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/14/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have been absolutely loving this camera it does amazing pretty easy to learn and works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lumpy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback about the A7 IV camera. We're glad to hear that you loved the camera and that it worked great. It's great to hear that you found it easy to use and it performs amazingly. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360. 

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! I wanted to get back into photography and this camera absolutely did that. Would def recommend it 10/10!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianaU, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to you are loving this camera. Thank you for choosing Sony. -Linda 5-30-25 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starting camera, easy to use and very nice quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniela, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera for beginners with awesome quality. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-13-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 camera, quality is amazing and easy to use. Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TedJ, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. Its great to hear you are enjoying the quality of the camera. Thank you for choosing Sony. -Linda 12-22-23 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Alpha 7 IV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I'm an intermediate level photographer and this camera is perfect for my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarilynR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will go down in history as one of the best cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is simple to use and is so powerful. From photography to videography, I’m in full control with the ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rojas, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I greatly admire this camera as it fulfills all my requirements flawlessly. The image quality is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JocC, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are ecstatic to hear you have found this camera's quality to be exceptional. Thank you for choosing Sony. -Linda 5-25-25 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are crispy clean! Easy to set the camera and there are so many options! I didn’t realize there isn’t a flash which I had to buy separately. Other than that, I am in love with my new camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Speakers, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is definitely a great camera and paired with the SEL2870 makes it even better! We are happy that you are enjoying your camera. If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/10/2024) Sony Social Support Sony_US

  • Pros mentioned:
    Ergonomics, Overall performance

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Fits in hands well. Amazing pictures and videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JazzyJ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great and awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Great Camera by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding performance with auto focus. The family love it. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HarunaM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you and your family are loving the performance and image quality of this camera. Thank you for choosing Sony. -Linda 07-19-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera its been such a great update compared to my a7ii

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amari,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera I own till date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Can’t possibly go wrong with this camera. It handles both videos and photography like a pro.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClintonO, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-29-2026
      Sony Social Support Sony_US