Customer Ratings & Reviews
- Model:
- ILCE7M4K/B
- SKU:
- 6486185
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! This cámara is really great and helpful!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaniaG,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 2-4-2025
Sony Social Support
- Pros mentioned:Battery life
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has, without a doubt in my mind, the best performing sensor from any camera on the ... Pros and cons: Excellent battery ⋅ Build of this camera is fantastic ⋅ Ultra fast
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 . We are glad to hear that you found it as the perfect camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-20-2024 Sony Social Support
- Pros mentioned:Overall performance
Nice camera as I espected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this product, good quality and good price, our family is amazed for how good the pictures look, we compared the quality to other brand camera we have at this time and we can see the difference. We love this product and I would really recommend it.specially the price is a good and razonable.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Sony a7 iv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good so far! It over heated 2 times but other then that it’s been ok
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DashawnB, Sony's commitment to customer satisfaction is our top priority. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/31/2025) Sony Social Support
Good for begginers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera, it helps you generate jpg-type images with good resolution and color quality, the bad thing is that it is heavy and tiring to have it in your hand or hanging from your neck, but for the price it seems very good for vlogging
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JssNThony,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera nice and appreciate its versatility. We understand that its weight can be seen as a downside for some users but the sturdy construction of it is associated with durability and robustness of the camera.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
GreatSonyCam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic piece of equipment, relatively user friendly. Jógy to Have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are satisfied with your camera. Thank you for taking the time to provide this feedback, and hope you continue to choose Sony - Amy (Sony Social Support)
Good video cam for creators
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality camera for video, also for photo too. I used it to make documentary films for youtube
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZanggarM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are enjoying this camera for both video and stills. The hybrid features of this camera makes it perfect for both worlds. Thank you for choosing Sony. -Linda 08-15-25 Sony Social Support
Best Sony Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is very good. In love with this camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kallol,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-22-2025
Sony Social Support
Awesome
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Camera, best buy had the choice and well rounded guidance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArunB,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-17-2024
Sony Social Support
- Pros mentioned:Overall performance
Love This Camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know how many professional photographers buy their cameras from Best Buy, but I did just because of an open box deal that saved me a little money. It seemed like it was new, registered new, and has been a fantastic camera in the 6 months I have had it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffinCypress, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and the open box deal at Best Buy. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
- Pros mentioned:Overall performance
Sont
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Camera - most afforable price I found when looking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AFYOUNGDOG, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Especially paired with the SEL2870. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support
- Pros mentioned:Overall performance
Awesome Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the Church live…. Great experience. Thanks a lot
I would recommend this to a friendBrand response from SonyListens
Posted .Hello James, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera. We are happy you are enjoying your camera for video and photos. If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/16/24) Sony Social Support
- Pros mentioned:Ease of use
Sony a 7iv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera for everything, enjoying wildlife, and landscapes , easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zack, Sony's commitment to customer satisfaction is our top priority. Glad you are happy with the Sony A7IV. That is a great camera! If you have any questions and concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. - Edward (11/9/2024) Sony Social Support.
- Pros mentioned:Overall performance
SONYA7IVREVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera came from a Nikon Dslr and the size diffrence is amazing. I bought some f2.8 and the crispness and saturation of the pictures is amazing. I would highly recommend the Sony especially because the availability of aftermarket lenses like Tamaron and Sigma.
I would recommend this to a friend - Pros mentioned:Autofocus
No brainer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first mirrorless camera and I was already impressed with the quality of this camera. I mainly bought it to record content for Youtube and vlogging. I was going to purchase a7iii a couple of months ago but I saw that Sony announced A7iv. Although the price wise A7iv is relatively expensive, I think it is worth the money. AF system is awesome!
I would recommend this to a friend My First Mirrorless Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first mirrorless camera after using a DSLR for several years prior. I'm happy with how well it handles low-light situations and how quickly it focuses! After using a mirrorless camera, using my old DSLR feels clunky and slow. Getting familiar with the settings will take you awhile though, so watch a lot of YouTube videos!
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Camera great customer service bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera itself is great. Picture quality is amazing video quality is great. Having taken a break from cameras for quite sometime it was still very easy to pick up and quickly get accustomed to the Sony. However, Best Buy’s customer service is wack. I’ll start by saying yeah this is probably what I get for buying an open box item but so be it. The item I bought was an open box in “excellent condition.” But was missing everything. I got a box with a camera plastic wrapped to a piece of cardboard and that was it. Called C.S. And they say I should be able to go to a store and receive the items missing gave me a case number and everything yet after visiting 2 stores I got the same “there’s nothing we can do” answer. I kept the camera and just bought the missing accessories. If I were to do it again I would just squeeze the extra dollars for the brand new item and then this would be 5 star review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeD,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you found it as a great camera. However, we are sorry to hear about your experience with the purchase and customer service from the dealer. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 10-14-2023
Sony Social Support
Sony alpha7IV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera!! I love that it makes some of the most beautiful pictures
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariamA,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-6-2024
Sony Social Support
SonyFTW
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality on this camera is really good, first camera I owned
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyit,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards, Larry 11-27-2024 Sony Social Support
- Pros mentioned:Ergonomics
Sony a7 IV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera. Big learning curve for all the buttons. Fits well in my hands. Sony should include a battery charger. Charging through the camera takes FOREVER. Highly recommend purchasing the external battery charger.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AZhiker,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you enjoy this camera. We also appreciate your comment about charging through camera took longer compare to battery charger, we will take your feedback into consideration for future product improvements.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support