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Customer Ratings & Reviews

$2,199.99
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Comp. Value: $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 635 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Alpha 7 IV's overall performance, ease of use, and autofocus capabilities. Many appreciate the camera's ergonomic design and reliable battery life, as well as its extensive features. However, some users have expressed concerns regarding heat dissipation and the complexity of menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 635 reviews
  • Rated 5 out of 5 stars

    First full frame camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to this from a Canon 90d. I'm loving the full frame ability. There's definitely a lot to learn with all the options and settings in the menu.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ANTHONYS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it as your first camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-7-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Sony Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is very good. In love with this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kallol,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-22-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sont

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera - most afforable price I found when looking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AFYOUNGDOG, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Especially paired with the SEL2870. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Coming off a Nikon d750 I had for years and the Sony has really impressed me with its autofocus and sharpness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera has great autofocus performance. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the Church live…. Great experience. Thanks a lot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello James, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera. We are happy you are enjoying your camera for video and photos. If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/16/24) Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Seemed like a good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fair review but I paid so much money for a camera with a faulty autofocus system. After trying four lenses it just would work as it should. I returned it and paid the difference for an A7R5 that works like a charm. The only problem now is that it showed there was already 649 pictures taken before I even used it. Therefore it was either a return or someone decided to test it out, put it in the box, and sell it as new. I love Best Buy, but they need to do better in the camera department for sure.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are sorry to hear about your experience. Please reach out to the retailer for assistance. Thank you for choosing Sony. -Linda 12-5-25 Sony Social Support Sony_US

  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Not great for video

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't underestimate the criticism this camera gets on overheating, even in very moderate conditions video in 4K is tough on this camera. Rolling shutter is also very noticeable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinZ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about your experience about this camera. We suggest you contact our phone support so that we can help you troubleshoot. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-11-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony alpha7IV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera!! I love that it makes some of the most beautiful pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariamA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-6-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera I highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first full frame camera, and I am absolutely loving it! All the different features it has, and the customization buttons help so much! It was worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CliffordG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE7M4 camera. We are glad to hear that you loved the camera and all its great features. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-20-2023
      Sony Social Support Sony_US

  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for both video and photography. Perfer ones really well in low light and the quality offered is awesome. The only issues I’ve had with it is the overheating but can be addressed by buying a fan cooler and changing some settings to help extend the overheats a bit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fernando, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great and awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-23-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Sony Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent camera, has a lots of features Flawless unit, does exactly wat you expect from a semi professional camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgarAranibar, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you think our camera has a lot of useful features for all level of users. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    SonyFTW

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on this camera is really good, first camera I owned

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyit,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards, Larry 11-27-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Battery life

    Rated 4 out of 5 stars

    Small Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite camera so far. The autofocus, batterylife and not overheating works great. Here's a link: https://youtu.be/FQF7BdPJtp8

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patrick, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our new A7M4 camera. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience via YouTube review. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best hybrid camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shoot for events like weddings, Quince’s birthday parties. This camera is a big upgrade from my a6400 highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamH, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best hybrid camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-4-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera I bought it for my class and it’s strong

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jblheadphones,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very nice!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the best. It is pricey but I’m very happy with the image quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-25-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Fabulous camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing camera in every way. Purchased this and added a 50mm lens and the photos are outstanding. Even with auto settings you get fabulous pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGwasher,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera amazing and fabulous. Thanks again for choosing Sony!




      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-22-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Photographer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing buy , I upgraded from the Sony a7RII to the Sony A7IV. I love the flexible flip screen , the fast auto focus , bigger viewfinder . Definitely worth the buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jdfphotoz,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera SEL2870 lens. We're delighted to hear that you had a positive transition from your Sony ILCE7RM2 camera to this one and that you are particularly impressed with the autofocus capabilities and bigger viewfinder of this camera. We sincerely value your feedback and are thrilled to have you as a part of the Sony community.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera that works very well and looks nice also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-3-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good rig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so good for making video content. I use it to record shows for my band to cut out short form later

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joeN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-13-2025
      Sony Social Support Sony_US