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Customer reviews

Rating 4.8 out of 5 stars with 579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 579 reviews
  • Rated 5 out of 5 stars

    Great hybrid camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very sophisticated. I just bought this item and it feels great. It’s a complex camera for sure not a beginners level so have to do lot of exploring to get comfy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chaitanya, Thank you for sharing your feedback with us. Sony commitment to customer satisfaction is our top priority. Its great to hear you are having a blast with the camera. With all the video and photo features, it sure is a complex camera, but we hope you continue to enjoy it as you explore its capabilities. Thank you again for choosing Sony, if you have any questions or need any tips please contact us at Sony Support, 239-245-6360. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My first camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From and enthusiastic amateur this is my first ever camera and I’m glad I chose the A7iv. It’s worth every dollar, the quality is amazing and I’m really excited to keep shooting with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FernandoM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback and for choosing our camera as your first step into photography. We're glad to hear that you have been enjoying your experience so far.

      Should you have any questions or need assistance along the way, please don't hesitate to reach out to our customer support team. We're here to help and support you in your photography journey.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera I’ve used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera for both photo and video. Coming from a smaller sensor, the full frame sensor blows my mind and the color reproduction is amazing. I can’t be happier with my purchase and I’m glad I pulled the trigger on this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for Christmas for my wife. She rented the same camera from our local photography strore and fell in love with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you find our camera a must have and worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-25-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Camera out there!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera back in May, best decision ever! The Eye AF is amazing and crucial in getting the perfect shot and having a nice focus on the subject's eye. Perfect camera for both photo and video!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome with some bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my one stop Cam/Video device I've always dreamed of. That being said there is a battery issue that are on some of these devices that shows the battery as half full no matter how long you charge the device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Product. Not the best price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. However, pricing at Best Buy is not competitive anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in kind of knowing what I was looking for but the help of the team definitely led me to the right decision. My experience was fantastic- great staff !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyC,

      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7 IV camera. We are glad to hear that you think you made the right decision purchasing this camera. If you have questions or concerns, you can reach us at 239-245-6360. Thank you for choosing Sony!

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Wonderful camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this camera for over a month now. I'm blown away. It's accurate, fast, and inspires creativity from the user. Couldn't reccomend it more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SkylerS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you so much for your feedback! We're glad to hear that you find the features of our camera wonderful. It's always rewarding to know that our efforts to develop high-quality products have paid off.
      If you have any other concerns or questions, feel free to us at 239-245-6360.
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    THE BEST CAMERA EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was in perfect condition and I could not have been happier!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoV1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera ever. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-25-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel better than the a7iii. Fast autofocus. like the colors too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising Astrophotography Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Astro Photography. New menu system has been incredible to use. Sensors low light capabilities have been complimented repeatedly by third parties observing my photos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad overall. I will update it later if I find some issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera after a year of use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera and lens setup! video. focusing is much better than the previous versions the only downside i can find is battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrunoTalledo,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thanks for the 5 stars and the feedback about the A7M4 camera and SEL2870 lens setup.
       
      It's great to hear that you are enjoying the improved focusing compared to previous versions.
       
      I understand that battery life has been a downside for you. A possible solution is carrying an extra battery with you. You can also conserve battery life by reducing LCD brightness, turning off wi-fi and other settings that you don't necessary need while shooting.
       
      If you have questions or concerns, please contact us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    sony a7iv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible camera with tons of settings and fine-tuning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackE, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an incredible camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-7-2024 Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Beware of open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I don’t normally write a bunch of reviews but I wanted to share my experience with purchasing an open box online through the BB app. I felt comfortable doing it through BB because of the company and how big they are versus going through FB Marketplace or something like eBay as you never know what could happen. This is a $2500 camera and when I received it, everything looked fine with the exception of two items missing. The owners manual, which is not a huge deal as that can be something easy to download. This open box was missing the ac adapter power cord. No way of providing power to this camera unless I supply it. Could this be something capable of doing? Of course, but if I am paying $2500 for this camera that is listed as “excellent condition” then I am expecting that everything will be there. So I call BB support to explain what is missing and how necessary it is and they told me…you bought an open box and there is nothing that we can do. Seriously? What this tells me is that when they say it’s certified and inspected by their team at BB, then it couldn’t be further from the truth. Just note that buying an open box from BB may not be the savings that you perceive to be receiving and also know that BB will not do anything about it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-22-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Beautiful Canera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this camera, sony makes movie so it only makes sense they have cameras too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wordle,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback on our ILCE7M4 camera, We are glad to hear that you're satisfied with its look and performance. Thank you for choosing our brand!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Get your photos to the next level

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a camera person, this is a must have. It is a bit pricy but amazing results

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Undercover, Thank you for taking the time to share your feedback on the Sony A7IV. This amazing camera with its detailed resolution and immaculate AF is truly a workhorse and worth its weight in gold. We're so happy you are loving the camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Easy to use, amazing pictures, great videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing how far cameras technologies have progressed in the last 10 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewPhotographer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you found the camera easy to use and captures amazing pictures and great videos. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came as described I also had trouble with their tracking it was tedious but product came on estimated date .

    I would recommend this to a friend