Customer Ratings & Reviews
- Model:
- ILCE7M4K/B
- |
- SKU:
- 6486185
Customer reviews
Rating 4.8 out of 5 stars with 635 reviews
(635 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Alpha 7 IV's overall performance, ease of use, and autofocus capabilities. Many appreciate the camera's ergonomic design and reliable battery life, as well as its extensive features. However, some users have expressed concerns regarding heat dissipation and the complexity of menu navigation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best is best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love to come and shop at Best Buy! Best service ,best product for home and more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaraM,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-27-2024
Sony Social Support
Rated 5 out of 5 stars
Awesome with some bugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my one stop Cam/Video device I've always dreamed of. That being said there is a battery issue that are on some of these devices that shows the battery as half full no matter how long you charge the device.
I would recommend this to a friendRated 5 out of 5 stars
Thank you!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I walked in kind of knowing what I was looking for but the help of the team definitely led me to the right decision. My experience was fantastic- great staff !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyC,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the A7 IV camera. We are glad to hear that you think you made the right decision purchasing this camera. If you have questions or concerns, you can reach us at 239-245-6360. Thank you for choosing Sony!
Regards,
Larry
Sony Social Support
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good Product. Not the best price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. However, pricing at Best Buy is not competitive anymore.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Wonderful camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this camera for over a month now. I'm blown away. It's accurate, fast, and inspires creativity from the user. Couldn't reccomend it more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SkylerS,
Sony commitment to customer satisfaction is our top priority.
Thank you so much for your feedback! We're glad to hear that you find the features of our camera wonderful. It's always rewarding to know that our efforts to develop high-quality products have paid off.
If you have any other concerns or questions, feel free to us at 239-245-6360.
Rubychelle,
Sony Social Support
Rated 5 out of 5 stars
Surprising Astrophotography Workhorse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for Astro Photography. New menu system has been incredible to use. Sensors low light capabilities have been complimented repeatedly by third parties observing my photos.
I would recommend this to a friend- Pros mentioned:Autofocus
Rated 4 out of 5 stars
Good upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the feel better than the a7iii. Fast autofocus. like the colors too
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Not bad overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not bad overall. I will update it later if I find some issues.
I would recommend this to a friend Rated 5 out of 5 stars
great camera after a year of use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great camera and lens setup! video. focusing is much better than the previous versions the only downside i can find is battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrunoTalledo,
Sony commitment to customer satisfaction is our top priority.
Thanks for the 5 stars and the feedback about the A7M4 camera and SEL2870 lens setup.
It's great to hear that you are enjoying the improved focusing compared to previous versions.
I understand that battery life has been a downside for you. A possible solution is carrying an extra battery with you. You can also conserve battery life by reducing LCD brightness, turning off wi-fi and other settings that you don't necessary need while shooting.
If you have questions or concerns, please contact us at 239-245-6360.
Regards,
Larry
Sony Social Support
Rated 5 out of 5 stars
sony a7iv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.incredible camera with tons of settings and fine-tuning.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackE, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an incredible camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 5-7-2024 Sony Social Support
Rated 5 out of 5 stars
Beautiful Canera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and feel of this camera, sony makes movie so it only makes sense they have cameras too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wordle,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback on our ILCE7M4 camera, We are glad to hear that you're satisfied with its look and performance. Thank you for choosing our brand!
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Rated 1 out of 5 stars
Beware of open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I don’t normally write a bunch of reviews but I wanted to share my experience with purchasing an open box online through the BB app. I felt comfortable doing it through BB because of the company and how big they are versus going through FB Marketplace or something like eBay as you never know what could happen. This is a $2500 camera and when I received it, everything looked fine with the exception of two items missing. The owners manual, which is not a huge deal as that can be something easy to download. This open box was missing the ac adapter power cord. No way of providing power to this camera unless I supply it. Could this be something capable of doing? Of course, but if I am paying $2500 for this camera that is listed as “excellent condition” then I am expecting that everything will be there. So I call BB support to explain what is missing and how necessary it is and they told me…you bought an open box and there is nothing that we can do. Seriously? What this tells me is that when they say it’s certified and inspected by their team at BB, then it couldn’t be further from the truth. Just note that buying an open box from BB may not be the savings that you perceive to be receiving and also know that BB will not do anything about it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 3-22-2024 Sony Social Support
Rated 5 out of 5 stars
Get your photos to the next level
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a camera person, this is a must have. It is a bit pricy but amazing results
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Undercover, Thank you for taking the time to share your feedback on the Sony A7IV. This amazing camera with its detailed resolution and immaculate AF is truly a workhorse and worth its weight in gold. We're so happy you are loving the camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
Rated 5 out of 5 stars
My experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came as described I also had trouble with their tracking it was tedious but product came on estimated date .
I would recommend this to a friendRated 5 out of 5 stars
Easy to use, amazing pictures, great videos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing how far cameras technologies have progressed in the last 10 years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewPhotographer,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you found the camera easy to use and captures amazing pictures and great videos. Thank you for choosing Sony!
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Don’t second guess - beautiful hybrid camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful beautiful camera. I did tons of research for a great hybrid camera and all signs lead to the a7iv. Had it for about a month now and I couldn’t be happier. Can’t wait to upgrade the lense either! I just love all the features the A7iv offers. You won’t be disappointed!
I would recommend this to a friend Rated 5 out of 5 stars
Sony Alpha xperience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience purchasing my camera at the Florida mall store
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guru,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you had a great experience purchasing the camera. Thank you for choosing Sony!
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
Rated 5 out of 5 stars
An excellent upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent upgrade, especially the flip screen and the touch sensitive menu system makes it way more useful.
I would recommend this to a friendRated 5 out of 5 stars
Not really
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I’m feeling good all shops my name is Rafique thank
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohammedI,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you feel good with your purchased. Thankyou again for choosing Sony.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Rated 1 out of 5 stars
Quality camera . Horrible craftmanship .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this camera for 1 and 3 months and i have loved every minute of it. However , for professional use you risk the motherboard failing from out of nowhere making it a gamble to use . It was very embarrassing and to top it off sony has horrible customer service . To replace the motherboard is not costly but the labor is 600$ . If you are going to buy this camera definitely buy the protection .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Andres, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a good quality camera. However with regards to the issue that you experienced, we suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony. Regards, Larry 3-16-2024 Sony Social Support












