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Customer reviews

Rating 4.8 out of 5 stars with 635 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Alpha 7 IV's overall performance, ease of use, and autofocus capabilities. Many appreciate the camera's ergonomic design and reliable battery life, as well as its extensive features. However, some users have expressed concerns regarding heat dissipation and the complexity of menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 635 reviews
  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Incredible Upgrade – Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony A7 IV from Best Buy, and I couldn’t be happier with this camera. It’s a powerful hybrid that strikes the perfect balance between photography and videography. The 33MP full-frame sensor delivers stunningly sharp images with beautiful detail and color, and the autofocus is lightning-fast and incredibly accurate—even in challenging lighting conditions. What really impressed me is how intuitive and customizable the controls are. It didn’t take long to get comfortable navigating the menus and setting up the camera to fit my shooting style. The build quality is solid and weather-sealed, making it feel durable enough for serious field use. Video quality is outstanding—4K 60p with 10-bit color makes a huge difference for anyone doing content creation or YouTube. It handles low light like a champ, and the eye-tracking for humans and animals is shockingly good. Big thanks to Best Buy for the smooth shopping experience. Shipping was fast, and the customer service was great as always. If you’re thinking about upgrading or stepping into full-frame, the A7 IV is 100% worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great upgrade to your previous camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-10-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ease of use

    Rated 5 out of 5 stars

    Loving My New Sony Alpha 7 IV - A Photography Game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the Sony Alpha 7 IV with the SEL2870 Lens, and wow, it's incredible! The image quality is out of this world - super crisp and clear, even in low light. The lens is so versatile; I've been snapping everything from close-up portraits to wide landscapes, and it handles it all like a champ. Navigating the settings is a breeze, which I appreciate as someone who doesn't want to fuss too much with complicated menus. It feels really sturdy too, which is great because I take it everywhere. And the autofocus is lightning fast! Plus, the 4K videos look professional. Honestly, it's like having a pro setup but without the steep learning curve. Totally worth the investment for anyone serious about upping their photography game!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-13-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro photographer likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful upgrade. I bought this camera in the middle of my photo season as a professional photographer. I have not even bought an extra battery or an additional lens yet and I’ve done 20 photos sessions all of which turned out beautiful. I had a canon 5D mk iv and this camera blows it out of the water.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phototechdiva, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are enjoying this camera kit and are happy with your choice. Thank you for choosing Sony. -Linda 1-10-26 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera very versatile for sports photography and also nature. Highly recommend and best part it’s so light weight compared to other brands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FotografaDeLaGente, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! We are glad you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/17/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Battery life

    Rated 5 out of 5 stars

    versatile and powerful camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha a7 IV is a highly regarded full-frame mirrorless camera that's popular amongst photographers and videographers alike. -Image Quality:Excellent 33MP sensor delivers sharp, detailed images with good dynamic range and low-light performance. -Reliable and fast hybrid autofocus system tracks subjects accurately even in challenging lighting conditions. -Dual Card Slots: UHS-II SD card slots provide redundancy and flexibility for data storage. Extensive Customization: Numerous buttons and dials can be personalized for a more efficient shooting experience. -Battery Life: Improved battery life compared to previous models allows for longer shooting sessions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarloFigueras, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are impressed by this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-23-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a7 IV has become my go-to camera because it judges both stills and video with a high degree of competence — versatile, powerful, and reliable. It’s not perfect, but for hybrid shooters and creators ready to step up their game, it’s a camera that won’t feel limiting anytime soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandraT, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are enjoying the camera and its features. Thank you for choosing Sony. -Linda 1-10-26 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony A7iv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase… Most versatile camera I’ve ever used. Only decent in low light. Battery life is quite bad. I also wish that graphs were available on the camera display. I don’t like having to use my phone to monitor light levels. The ability to go from video to photo seamlessly is unparalleled. Great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MilesB, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is more than I expected. The ease of use is wonderful. The camera body feels sturdy and I like the feel of it as I am shooting outdoor shots in natural settings. I also love the functionality of the auto settings in the menu. Again the ease of use if outstanding. .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcusA, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 12-18-2025  
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Sony a6000 for the longest time and I finally decided to upgrade to the A7 IV. It was definitely worth it. This is one of the best cameras you can get, especially for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krjones,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're satisfied with our product and find it to be the best. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-11-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7 iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice camera. Only had ir a month though. Fast af in video and photo. Coming from nikon it was a bit difficult to get use to but it doesn't take long. I wish it had a flash.pricey for sure.but not bad if you're using it for professional work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamilleR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a really nice camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Excellent Sony A7 IV for Beginners and Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is a excellent camera that delivers sharp 33MP images, excellent dynamic range, and awsome autofocus with super eye tracking for people, and backgrounds.,Strong stabilization, and fully articulating screen make it equally powerful for videography. With solid build quality, pro-friendly features like dual card slots, it’s a versatile and future-proof choice for both photographers and creators.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaikumarK, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Sony camera was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is an amazing camera. The image quality is sharp, the autofocus locks on fast, and the colors look great even in low light. The included 28-70mm lens is solid and versatile for everyday shooting. Overall, it's a powerful and reliable camera that feels worth the upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GabrielZ, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 12-2-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I have ever held, great in videos and the best in streaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MayezA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-12-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a74 is amazing!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Sony a7iv I found it to be amazing. The quality is soo good and it really takes great pictures. It’s my first mirrorless camera that I purchase. I am so happy I bought it. I tend to make videos and take pictures. Which sony was the right choice if I wanted to really have good video quality too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeffreyH, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/24/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for action shots.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for beginners and professionals alike. The tilt screen and lens selection make this a go to for any photographers on the move and it is THE BEST we have used for sports/action pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robb, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its wide range of lens offerings. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Amazing camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been amazing, especially for action shots. You will need a longer lens however if you plan on taking shots further away. The quality has been perfect both in pictures and videos, easy to edit, and create even more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcedesF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-27-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t go wrong with a Sony.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a Sony Alpha. Made the swap from canon and have not regretted it at all! Still learning the ins and outs but it’s been amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JermainR, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best cost and Benefit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera era brand ever. Best cost and Benefit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrunoRocha,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 3-3-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    A Welcome Camera For Pros and Adventurists!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded to a Mirrorless camera from a Nikon DSLR body. I continue to enjoy that camera, but am realizing just how much this Sony body and lens can do! It is incredible. I was due for an upgrade, but this takes the cake - and then some. Great in low light (great ISO performance in all conditions), AF is impeccable and can't be beat, controls are top notch and high quality. I have not run into any issues as of yet, nor any annoyances that bother me too much. The only nitpick is that I am still getting used to a full-"live view" camera where the viewfinder and screen are always active and show video - not what many would be familiar with on a DSLR. But I knew that is what I was getting myself into and it is just a new thing to be familiar with. With that said, I am super stoked about this camera and am excited to continue shooting with it! Maybe getting into videography too as the video capabilities here are also astonishing. Keep in mind - Support for these file formats is still growing (especially Sony's RAW format). If you have an older version of Photoshop or Lightroom, or an older computer overall (like myself), you will want to consider getting a new rig or upgrading OS/applications themselves. These files are HEFTY and carry a lot of data - something my 2013 Macbook Pro is having some trouble with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to leave this review, and are happy to hear you are satisfied with your ILCE7M4. Thank You. Amy (Sony Social Support) Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have upgrade! and a great deal from Best Bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boughyt an open box and I can confirm all was in perfect condition. The camera was as good as new and everything working perfectly. As for the camera, this is an upgrade from my a7III and I can't be happier. It's faster, with better resolution, better improved hardware and overall specs. It's definitely worth the extra bucks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fabval,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-2-2025
      Sony Social Support Sony_US