Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,898.00
Save $1.99
The comparable value is $2,899.99

Customer reviews

Rating 4.9 out of 5 stars with 40 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 5 out of 5 stars

    Good AF / AI

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it's Eye AI focus work, and tilt screen is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AustoMartin, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M5
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/1/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A Hybrid Beast / Peace of Mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the A7 IV, the A7V is a clear upgrade. Everyone can talk about sensors & AI & all of the other stuff, but it comes down to this: It DOES NOT overheat. Some people have had it happen, others haven’t. The A7V ensures we all don’t have it happen AT ALL. It doesn’t even get hot. The battery life is exceptional. I run these for a hour or more at a time, slog 4K/24 10bit. At no point in recording am I thinking about “is it going to overheat, I wonder how hot it is, is the battery going to die?”…this was always a thought with my A7 IV. Everyone knows gear failure during a shoot cannot happen. It’s a non-negotiable. For that peace of mind & aside from the technical upgrades, it’s more than worth the price. This camera is a hybrid beast for photos & videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JC3P0, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M5/B great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/17/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best photo camera!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible camera! Best Buy worked with me to make sure I could do payment plans and be able to capture my couples memories!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-18-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. The main thing is that it doesn’t overheat while shooting in 4k 120fps. Amazing images.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Nick, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera and that the performance has exceeded your expectations. Thank you for choosing Sony. -Linda 04/25/26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Huge upgrade coming A7m3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. AF is ver good and picture quality at high ISO beats my A7m3. I used it for indoor swimming sports and I can’t complain with the results. Highly recommended if you are looking to use it for sport photography. I have not tested video yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wilbder, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-31-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hybrid camera yet 10/10 Fixes the few errors that the a7 iv had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonardoR, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are loving this camera. Thank you for choosing Sony. -Linda 04/25/26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7V

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect hybrid camera for anyone! Definitely recommend will not disappoint!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JONATHANC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as the perfect hybrid camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-15-2026
      Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Camera

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] W camera super cool was recommended this camera by a buddy it’s all I could ever need

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WillieS, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M5/B is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/22/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Fast Processing and Low Light King

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is top notch. Fast sensor and precapture is a goat. Film at my concert recently too and the low light is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhongTran,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 3-3-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Noticeable upgrade form the A7 IV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. At the time I first used it, my lens was still in transit. So I used the ASPC Kit lens from the ZVE10. Even with that lens, I was able to really see and feel the difference in the response time, and functionality in low light scenarios; like in the ET ride queue. I look forward to seeing the results it provides at HHN with a proper full frame lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ErnestJourneys, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M5/B great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/17/2026) Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Un happy with the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Sony Alpha 7 V, within the first 2 days I noticed a small dot inside the EVF. I went to Best Buy, but they advised me to contact Sony support. Sony support asked me to send the camera for inspection. They identified an issue inside the EVF and replaced the EVF assembly and related parts under warranty. The repair process took about 2.5 weeks. While the issue has been resolved and the camera is now working properly, it was disappointing to experience a defect so soon after purchase, along with the downtime during repair.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarshaV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M5 camera. We are sorry to hear about your experience. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Camera

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the new screen and the autofocus is insanely fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RBPhotoss, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-5-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    If you can, I highly recommend this camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely good upgrade from A4 Sony 875. It’s faster and Katina that I love about. It is the scream if you do video it is a perfect camera. Not only video the picture quality it’s improved a lot faster, and sharper.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PauloR,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 2-18-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great starting point for full frame!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first digital full frame camera and I don’t think I could be any happier! It gives me a little bit of the best of both worlds and for me that was a huge deal considering that i’m not quite sure if I prefer photography or videography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Waylon, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-30-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great So far Sony a7v

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Sony from Canon and then upgrade from my a7iii to this camera. So far it’s been great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohammadY,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-16-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera so far, nice price easy shooting and a lot of lenses to choose from…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesF, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M5 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/24/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    best buy wow

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its amazing, i love to buy every electronics from here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamizA,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 3-10-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    the best election

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is the best camera for everyone, if you are a photographer or filmmaker, believe me this one is the best election

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielM, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-10-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7V is a Baby A1II

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera a huge upgrade in sony’s hybrid camera line and the greatest in new feutures as the pre capture ,4K 60 fps and a lot !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamJ, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are enjoying this lens and its features. Thank you for choosing Sony. -Linda 1-2-26 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Certified Powerhouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7V is a certified powerhouse that nails the sweet spot between pro-level resolution and lightning-fast AI tracking, making it an absolute joy for both stills and video. The image quality and color science are top-tier, yet the experience isn't without its quirks; specifically, the camera can be surprisingly stubborn in Auto Mode, occasionally refusing to trip the shutter until you manually intervene with a tap on the touchscreen to confirm focus. While this "Auto-Mode hesitation" can be a bit of a flow-killer during fast-paced shooting, the A7V remains an unbeatable all-rounder that rewards you with stunning results—provided you don't mind giving the screen a little poke every now and then to keep the momentum going.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linkzjr, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-14-2026
      Sony Social Support Sony_US