Customer Ratings & Reviews
- Model:
- ILCE7CM2LB
- SKU:
- 10187723
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Size
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good camera and very small looks like a apsc format
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. WE hare happy to hear you are loving this camera. Thank you for choosing Sony. -Linda Sony Social Support
May need a battery charger when it cold out.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera when it work. Didnt work till i purchase a seperate batteries charger. Due to depleted battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techdork, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7CM2 camera. We are glad to hear that you found it as great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-6-2024 Sony Social Support
Best Buy, Do Better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a brand-new camera with a 4-year Geek Squad protection plan, expecting a seamless purchase. Instead, what I received was an open-box unit—with no protective cover for the shutter, debris on the camera, and preconfigured settings from a previous owner. To make matters worse, the initial shipment required a signature, meaning I had to take the day off work to receive it—only to be met with this completely unacceptable mistake. When I called customer service, their only solution was to have me stay home again and wait another four days for a replacement. I explained that I had already taken time off work for this, making it difficult to repeat the process. Instead of addressing my concern, I was transferred—over and over again. • First, I asked for a manager but was sent to tech support instead, where I was belittled—the agent dismissively told me, “It’s just a camera, not like a washer, dryer, or TV.” This camera is also expensive, and that attitude was beyond unprofessional. • When I insisted on speaking to a leader, I was told the only available leader was off the clock. • At this point, frustrated and losing faith in the process, I requested to cancel my order—only to be transferred yet again to a different department, then again to Geek Squad. At this point, I genuinely don’t know if it’s worth buying from Best Buy anymore. The experience has been disheartening, exhausting, and completely unacceptable. I expected professionalism and quality service, but instead, I got a used product, wasted time, and complete disregard for my concerns. Best Buy, do better.
No, I would not recommend this to a friendLOVE IT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera and huge shout out to Best Buy for the amazing customer service making this a smooth purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi samphoto, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear you are loving this camera and that your overall experience has been superb. Thank you for choosing Sony. -Linda 3-25-25 Sony Social Support
worthy upgrade!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, this is a beast and should be relevant for many years to come, love the retro looks, the added controls and custimization options. just got an 85mm so can't wait to start some portraits!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dustin,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7CM2 camera. We are glad to hear that you are satisfied with the camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-16-2023
Sony Social Support
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome full-frame camera, compact body! Essentially an A7iV in a smaller body with dedicated AI processor
I would recommend this to a friendBrand response from SonyListens
Posted .Hi STeve, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7CM2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 9-21-2024 Sony Social Support
Very good!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good!!!!!!Very Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmytro,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7CM2 camera. We're glad to hear that you're happy with our product and find it very good to use. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
2-5-2024
Sony Social Support
- Pros mentioned:Autofocus, Image quality, Portability
Portable, Powerful, Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Portable, Powerful & Perfect for my needs. File size large enough to let me use small APSC lenses with ample left after the crop. Great travel camera with awesome AF, delivering great colors and sharpness
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonkarlSony2070,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7CM2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-24-2026
Sony Social Support
fail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st one was damaged in shipping due to poor packaging, 2nd was lost in shipping and didn’t arrive as scheduled at store so I went somewhere else to purchase
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DamonM,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7CM2 camera. We're sorry to hear about your experience and all the inconvenience it has caused you.
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
4-3-2024
Sony Social Support
do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shutter randomly dies. body feels cheap, unlike the first a7c.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SamS,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7CM2 camera. We are sorry to hear about your experience with the camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.
Regards,
Larry 12-4-2024
Sony Social Support
Game changer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best full frame camera that you can bring anywhere!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jajawockee,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7CM2 camera. We are glad to hear that you loved it and found it as the best full-frame camera that you can bring anywhere. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-29-2023
Sony Social Support