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Customer Ratings & Reviews

$2,698.00

Customer reviews

Rating 4.7 out of 5 stars with 1052 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,052 reviews
  • Rated 5 out of 5 stars

    Sony A7ii

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this camera with my best buy credit & let me tell you, one of the best investments i have made! Love this Camera and really user friendly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisL, Thank you for sharing your experience. We are happy to hear the camera is user friendly and you are enjoying the quality from it. Thank you for choosing Sony. Sony commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera for medium level user!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for my child that was taking an advanced photography class and wants to continue learning about photography. It has served very well for the class and takes wonderful pictures. It is a little more cost than some cameras but I fell the extra cost has been well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Exactly whAt I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested it out and the photos are amazing! Camera easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did so much research about cameras and finally decided on this one! We absolutely love it! The pics come out amazing! Would highly recommend this camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KathyS, Thank you for sharing your experience with us. Sony commitment to customer satisfaction is our top priority. Its great to hear that you are loving this decision. We hope you continue to enjoy all the features this camera has to offer. Thank you for your recommendation and thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera for a beginner or someone experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally in love with my new sony mirrorless camera. It takes beautiful pictures, and I couldn't ask for more. The camera is expensive, but well worth it in my eyes. The one thing I would say if you are starting out do realize the lenses for this camera is extremely expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it mainly for the video features, but the stills are also amazing. The support for xavc video format is really nice. xavc uses a lot more memory but is great for short clips. Really helps when using chroma key. I really liked my nikon d7100, but this turned out to be a pretty big step up. Could use a bigger battery is the only negative I can think of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Camera I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Functions the Camera has are a little overwhelmingly at first but the Picture Quality is Amazing. So Happy we bought this before our Big Trip to Vermont and all the Leaf Peeping we did. Cust Service was stellar at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Love it. I wish I would have waited for the price drop on the a3 but this one is Amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robmcd0113, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M2 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-1-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the pictures are great, and weight realy nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such an upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m looking to get into photography and needed an upgrade. Coming from a Sony a6000, this is a game changer. Seeing the reviews online, although it might be a few years old now, this camera is still very capable. Glad I bought it, and with the zoom lens at $999 I feel was a good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery?!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No battery charger in box. Are you serious? Have to plug it in with micro USB. Not smart. As well as short battery life. 250-300 photos and it's time to recharge. If you can live with that frustration. It's a great camera

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for those wanting to move up to a full frame.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was looking for a lighter camera with at least a APS sensor for an upcoming 2 week vacation to Europe. My wife and the Sony rep at the store sold me on the Sony A7M2. Work perfectly on the my trip, got great shots of the family and can't wait to process my mostly RAW files to share. Great value from Best Buy and knowledgeable staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera - better than competitors at this price point. No built in flash limits some shots but makes up for it with frame size, image quality, and exposure. Very well build and balanced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewL, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its well built design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Exquisite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for a reasonable price. Brought this for my baby shower, and the pictures came out so good that I was offered a photoshoot job the same day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you so much for your feedback! We're delighted to hear that you're satisfied with the camera's performance at such an important event like your baby shower. Capturing precious moments is always a priority, and we're thrilled that the pictures turned out well. At Sony , we strive to offer quality products at reasonable prices, and it's rewarding to know that our camera met your expectations. 
       
      If you have any specific questions or would like further information about the camera or any other Sony products, feel free to ask!
       
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid camera that provides some great quality photos!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathonA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-13-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second mirrorless camera. Will probably purchase the newer version in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buena,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M2 camera. We're glad to hear that you're happy with our product and find it worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-18-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes good 1080p video, built In stabilizer helps a lot. Stills are great.. bought an opened box and it didn’t come with a camera strap, but best buy took care of it and gave me credit so I can purchase one.. great deal but the employees are better!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Great camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha A7 II is a superb camera that has all the benefits of a full-frame sensor without the bulk. It has good AF, superb image stabilization and produces very high quality images in a wide range of conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full-frame camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a SONY fan for a long long time, never been disappointed with their products. Got the camera with sale price + open-box saving, what a great deal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Young, 
       
      Sony commitment to customer satisfaction is our top priority.
       
       
       
       
       
      That's great to hear that you're enjoying your a7II! It's always exciting to have a camera that you love.  It's important to find the right balance between performance and affordability, and it seems like you've found that with your new camera. If you have any specific questions or need assistance with anything related to the camera, feel free to ask!
       
       
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Product helps me a lot and help me accomplish what I want to do. It also takes pictures for special occasions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M2 camera. We're glad to know that your camera works well for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 
      12-4-2023

      Sony Social Support Sony_US