Customer Ratings & Reviews
- Model:
- ILCE7M2K/B
- |
- SKU:
- 11117721
Customer reviews
Rating 4.7 out of 5 stars with 1052 reviews
(1,052 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fabulous camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera at a great value. Takes fabulous pictures!!
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimS,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE7M2 camera. We are glad to hear that you found it as a great camera that captures great quality images. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-18-2023
Sony Social Support
Rated 5 out of 5 stars
Awesome product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great great camera only thing that sucks is that it doesn't have a flash but it was not bad enough to drop a star cause you can always just purchas one if you couldn't put a flash that's a different story
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendRated 4 out of 5 stars
Slow autofocus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow auto focus with certain lens but on some other lens the focusing works well.
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Iamuser2345, Sony's commitment to customer satisfaction is our top priority. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Rated 5 out of 5 stars
Couldn't ask for a better Full-Frame Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Full-Frame camera with a small body. Great price for the quality of pictures it takes.
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendRated 5 out of 5 stars
Love this Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera, I've always loved Nikon but once i played around with this one i fall in love with it.
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user458410, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILE7M2. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-20-2024 Sony Social Support
Rated 4 out of 5 stars
Good deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal. Took some nice pictures. Looking forward to get good lenses
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Benjamin,
Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the camera, and excited to see what our customers can create with our products.
-Vincent (Sony Imaging Support Team)
Rated 5 out of 5 stars
Sont A7ii
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, quick service! Highly recommend Best Buy for all electronics!
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyS, Thank you for sharing your your feedback. Its great to hear that you are enjoying the camera and had a wonderful experience obtaining it. Thank you for sharing your experience. Sony's commitment to customer satisfaction is our top priority. -Linda 10-6-23 Sony Social Support
Rated 5 out of 5 stars
Great camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already been using this camera and so excited for the outcome!
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToriCarr,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE7M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-9-2023
Sony Social Support
Rated 1 out of 5 stars
Sony customer service is the worse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off i have no complaints about the actual camera. but when i first purchase the camera i had a issue of when i remove the lens and put it back on the f-stop would disappear. Which would not allow you to use the camera. Contacted Sony and they told me to ship in to there repair place. I was in New York at the time when the camera when completely out and would make a connection to the lens and the repair place was there. Left it with them and they finally contacted me 2 weeks later, due to Sony would not contact them. When they did they said the part is no longer available. Now this is a camera that hasn't even been out a year. The new part is on back order for another 5-6 weeks. So I called Sony and explain the situation. and they said they will call me in a week to discuss my situation. A week to talk about it not make a move about fixing. After countless calls to them they finally called me a few days later. Then they asked for a copy of the receipt to be emailed to them, then they will review and contact me in a few days. Just more and more time wasted. And when i asked the company that repairs the camera if the is a random problem with Sony they said NO. They never have parts available and they will send email after email to Sony has well and never get responses. Sony has the worse customer support and would never buy another Sony product. After selling all of my Nikon camera gear to switch to Sony I will now be switching back.... Then they called and said if i want a refund they can do so and i would receive a check in about 2 months. So i had to cancel all of my scheduled shoots because of this.
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, we apologize for the inconvenience and frustration this has caused. Please send us a message through [email protected] with your product/contact info and reference number. Thanks_Mitch
Rated 5 out of 5 stars
Sony A7 MK2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an A900 that broke. Completely pleased with it. Purchased two lens adapters so now I can use all of my old Minolta SR mount and A mount lenses too. How great is that! By the way, the price of the camera, brand new was only about $100 more than a used one.
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A7mk2, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M2 camera. We are glad that you have made the right decision and also decide to get a lens adapter to use with your old lenses. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Rated 1 out of 5 stars
Absolutely terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure how this camera has so many good reviews or maybe I'm just the unlucky one but I bought this camera just 2 days ago and patiently waited for it to come in the mail. Once it got here today I followed the directions to a "T" plugged it in let it charge the whole way placed it upside down so dirt and debree doesn't enter it while putting the lens on, lined up the dot..literally everything. I get my camera on after the battery finished charging and wouldn't you know it keeps popping up an error message "camera error. Turn power off then on." So I did as it said. Over and over again..then removed battery 4 or 5 times turning it back on each time to receive the same message. It takes about 15 seconds or so for the message to show up but it inevitably does. When in settings the camera kicks me out of settings or whatever it is I am doing in the camera, setting iso etc. This is so very annoying considering I use this for my business. Sony will not be receiving anymore business from me. I looked more into this problem with the A7ii and it is an extremely common problem anyone who has had the camera past the warranty period is having. So your money and buy yourself a nikon.
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Problematic Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had nothing but problems with the camera since I bought it. It keeps getting dust on the sensor and leaving marks on the images. I have spent more time cleaning it then actually taking pictures. Also have problems with distortion from the kit lens. Even sent it to Sony for repair and they didn't fix the problem. Would advise anyone thinking of buying one to stick with Nikon, much better quality camera for the money.
This review is from Sony - Alpha a7 II Full-Frame Mirrorless Video Camera with 28-70mm Lens - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello RonG, sorry to hear about your experience. To avoid dust getting into the camera body, change your lens with the camera body facing downward, you can also initiate the cleaning mode with no lens attached and camera facing down.
The distortion is due to the lens characteristics, you can use a different lens with a more controlled distortion but also activate the distortion compensation on your camera that will help (Menu > Custom Settings > Lens Comp. > Distortion Comp.)









