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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 185 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Image Quality. They highlight that the product offers the highest quality. There were no significant cons mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 185 reviews
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera ! Truly best pirchase ive made ! The only thing i di wish was for the flash to be included but its a fixture that i can live without since this is made more for vlogging !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wendy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-13-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    First camera purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall beginner friendly, yet, professional grade!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello vgnjm , Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/28/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best vlog camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vlogger camera, compact and image is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kvolt,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you found it as the best camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-20-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony no bologna

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony no bologna from early on in my life I remember that phrase and have always believed it to be so true

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iknowjackshit,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you loved our products. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-30-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    DOPE NEW CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool beginner camera for content creators or for making videos, wouldn't recommend if you're using it for photography as it doesn't have any IBIS

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Desmond, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      s a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Better than cannon and panasonic cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than Cannon and others. Plug and play and use as webcam on your laptop or computer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraderASC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-21-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Some trouble connecting to my phone but like the camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coachkimberlyrenee,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you liked the camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony ZV - E10 II

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the camera my son wanted for his Christmas present this year 2025.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephineV1956, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love this camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.   
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to buy again returned but regret it now lol will buy again soon lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tabbykat,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you are buying this camera model again. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Missing Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this as an open box-excellent. The camera is great, this is not a review of the camera. With that said, the box was half open when it arrived. Looked like it was tossed on the doorstep. The camera was loosely wrapped, and shifting around as I picked it up. When I open the box, I can barely find any pieces. In the end to find that there is no batter pack. I called to have one sent to me but they said they can only have me return the entire product and that they can not send me a battery. I ended up going to my local BB and buying a new battery. Camera works great, poor execution on BB's part.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynnH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-25-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    okay camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a travel video camera. wish it had a viewfinder, but overall, it does the job and fits in my waist-pouch. I own the 6700 and use that for serious jobs, but this is for fun travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi laul,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that it met your expectations Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-1-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome entry level camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality product would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Amine, Sony's commitment to customer satisfaction is our top priority. Glad you are enjoying the camera! If you have any questions and concerns please reach out to us at 239-245-6360. Edward (10/13/2024) Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Compact and flexible but limited battery life.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is small enough to fit in your pocket so its a great travel camera however the battery life is short lived. Nice 4k video but keep it out of the Florida sun.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RitzStudo, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you like the ergonomics and quality image from this camera. You're feedback regarding the battery is appreciate as it will help us to keep improving. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Go Somewhere else For Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most terrible customer service I have ever experienced if I could leave a negative review I would. They lost my package and all they could say was be patient. After I paid for two day shipping, I had to wait over a week for them to send another package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayvon, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about your experience with receiving the camera. Hopefully you enjoy the camera. If you have any questions feel free to reach out to Sony Support. Thank you for choosing Sony. -Linda 12-5-25 Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    The lovely system we live in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit overheated. Returned ant Best Buy charge me return fee for a defective product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear that you have to return the camera. For issues like this, we suggest you contact our phone support at 239-245-6360 so that we can assist your. Thank you for choosing Sony.
      Regards,
      Larry 7-23-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect Vlogging Camera!” • “Sharp, Fast, and Eas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony ZV-E10 II from Best Buy, and it has been an amazing addition to my gear. The image quality is sharp, colors are vibrant, and autofocus is lightning fast — especially for vlogging and content creation. The flip-out screen is super convenient for framing shots, and the camera is lightweight enough to carry around all day. I paired it with the Tamron 17–70mm lens, and the results are stunning, both for photos and 4K video. Low-light performance is impressive, though the battery life could be a bit better, so I recommend getting a spare. Best Buy’s pickup process was smooth, and the staff was helpful in answering my questions. Overall, I’m extremely happy with my purchase and would highly recommend this camera to beginners and experienced creators alike. Pros: • Excellent video and photo quality • Lightweight and portable • Great autofocus • Fully articulating screen Cons: • Battery life could be longer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshrafulP, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy hear you have found this camera perfect for your everyday adventures and vlogs. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect for day to day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great light weight camera for photography. pictures are crisp and clean! Video is clean and very good, it does overheat if video is too long, but the quality of picture and sound are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mandy, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/17/2026) Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Usability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usability and quality is low. Extremely dissatisfied and disappointed with way too many features to even count

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyCustomer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear that you felt this way using the camera. We suggest you contact our phone support at 239-245-6360 so that we can walk you through the great features of this camera Thank you for choosing Sony.
      Regards,
      Larry 12-3-2024
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    I do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is Jittering in every step. I think mobile is more better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanvinS,
      Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. You're honest feedback with help us to improve future products and software. Thank you for choosing Sony. -Linda 1-10-25 Sony Social Support Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great entry vlogger camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great for beginners, vloggers or just anyone who wants an easy to use camera with a robust lens system. This is a mirrorless camera from Sony which uses the E mount and there is plenty of first party lens you can use as well as a robust third party lens makers making compatible lens for the E mount you can use with this camera. As far as using the camera it has plenty of features that make it great for vlogging like a button that makes it easy to focus on an item that you’re holding for example or something you want to showcase. A button to record video and since it’s a mirrorless camera to take photos as well. Also an easy slide to zoom in or out as well. This also improves on the menu system of the first ZVE 10 camera which is great. It also comes with a bigger battery than the previous camera as well which is great. It also has a Mini HDMi port to output and a USB type C port to charge the battery as well. The only small gripe is I would of liked a digital viewfinder but the screen will do just as good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Closingracer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10 camera. We are glad to hear that you found it as a great camera for vloggers. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-22-2024
      Sony Social Support Sony_US