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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 188 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the amazing video quality and overall helpful performance of the product. Its portability, compact size, and solid battery life are also frequently praised, with its autofocus being noted as incredibly fast and accurate. However, a recurring concern among some customers is the product's tendency to overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 188 reviews
  • Pros mentioned:
    Autofocus, Video quality

    Rated 3 out of 5 stars

    No more than just a vlogging camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the Sony ZV-E10 II is definitely a solid starter camera. It delivers excellent image quality, reliable autofocus, and strong video performance, making it appealing for beginners. However, beyond vlogging and controlled shooting scenarios, the lack of IBIS is a major drawback for handheld use. For a few hundred dollars more, the a6700 is a better choice—it’s a true hybrid, far more versatile, and ultimately more beginner-friendly for long-term growth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unscripted, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We thank you for your honest feed back. Yes this camera was designed for content creation with still photography in mind. Thank you for choosing Sony. -Linda 12-20-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera punches well above its class in terms of quality and ease of use. Paired up with a good lens, it’ll surprise you with how crisp the videos (and photos) come out. Keep in mind, using it for photos is not its strong suit. However, it’ll do just fine with a good lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GABRIELG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as an impressive camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-27-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Good video camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not perfect but for the money it’s absolutely 5 stars. Get some quality lenses and you’ll have a great experience. Camera overheats easily, but if you get a fan on amazon, it will resolve the issue of overheating. Overall, a good video camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MamaBear,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-13-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every worked great camera feels nice nothing wrong with it well packaged

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as the best cameras. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-28-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest quality presents you it's time to purchase one and enjoy with your ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shabaan, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/25/2026) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The Sony Alpha Camera is so Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Alpha camera is a beast, the picture quality is phenomenal. This Sony camera is easy to use. The lens are great to help me create a perfect picture. The price was well worth for such an awesome camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Delphine, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/14/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Huge image quality jump from A6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sony A6000 and A6400 and even when the 6400 records in 4K/30FPS compared to the 4K/60FPS from the ZV-E10 II, the ZV has mind blowing image quality, it is absurd the jump in quality from the 6400, on paper they may not look very different in video quality but believe me, the jump is huge!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JorgeBarrios, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera, good price, good quality and good service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DiogoF, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 12-2-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony ev-10 ii

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box Sony zv e-10 ii, perfect camera just how I expected took my content yo a whole new level

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KirkTr3ndz, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear this camera is working out perfectly for your and has advanced your content to another level. Thank you for choosing Sony. -Linda 5-2-26 Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my podcast and I love it! Great quality and affordable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NatalieM, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/9/2026) Sony Social Support Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera out there for beginners would recommend for anyone who want to get into photography or even videography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharabyA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-7-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally was super helpful in-Store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally, the camera Best Buy Tech was very helpful in teaching me so much about everything with the camera and for a complete setup for social media creating! She even had me come back on another day to teach me more! It's one thing to buy a nice camera, but another to know how to use it! Best Buy is lucky to have Ally as a rep. She's a superstar employee who cares, and she completely upsold me! However, im happy, the camera is great too, so far! I had a great shopping experience for this purchase, as i usually do at this location!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tracie,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10 camera. We are glad to hear that you found it as a superb camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-21-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Camera for creators. Simple but powerful to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShaneH, Sony's commitment to customer satisfaction is our top priority. The ZV-E10 II is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Portability, Video quality

    Rated 5 out of 5 stars

    First impression

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light to carry around and easy to use. Great quality for videos and pictures. I love the Bluetooth option to download photos and videos onto my iPhone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT BEST PICTURE! And video very clear 4k get this:))

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KarenA, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (9/16/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great vloging beginner camera, lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner camera. i'm a newbie. no complains. I recorded multiple trips already!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeselT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-21-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best starter camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for reels, videos, and pictures, if your just starting, i have no dislikes about this camera so far and I've had this camera for almost 2 months and quality is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RYAN, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/19/2026) Sony Social Support Sony_US

  • Pros mentioned:
    Portability, Video quality

    Rated 5 out of 5 stars

    Great for what i need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a live performer and need to record my sets. It looks amazing, easy to use, and allows easy addition of sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Danger, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 3-22-25 Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect camera for video and vblogging!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, was on sale, great video quality, battery life is not perfect.No other complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Serg, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/8/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome compact camera that has a ton of power. 10 Bit color with the new Sony display menu AND it has the same sensor as the fx30. It has so much capability and it’s so small at the same time. This is perfect if you need a high quality camera on a budget that still performs like other cameras.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it, and found it as a perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-19-2025
      Sony Social Support Sony_US