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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1100 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Alpha ZV-E10 Kit Mirrorless Vlog Camera with its 16-50mm Lens for its overall performance, video quality, and ease of use, making it suitable for beginners. The camera's lens compatibility, various features, compact size, good battery life, and easy connectivity to mobile devices are also appreciated. However, some customers feel that the camera could benefit from having a built-in flash and have noted that it may overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,100 reviews
  • Rated 1 out of 5 stars

    Excellent open box was DOA

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an "Excellent - open box" camera and it was DOA. Wouldn't charge and obviously did not turn on. Thought it was worth taking a chance, but with having to drive to the store for the return. Scared me off bothering with returned items being resold at BestBuy.com. Had it been available open box locally. In person store purchase might have been option with being able to test the camera first. But, buying online and somehow receiving a broken camera that never got checked and resold. Too many possible issues to try again. Ultimately found another seller with stock and got it new for similar money. FYI, this was when this model was a little harder to find in stock. The ZV-E10 itself is great, but my review above is for the camera i received open box on bestbuy.com.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JinOH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZVE10 camera. We're glad to hear that you find our product great and we're also sorry to hear about your experience with best buy, it would be great if you contact the store directly to address your concern accordingly.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-29-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Streamers review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, the white color makes it look super clean. Not sure if this was going to work for streaming but it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with this purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great 4k camera. pair it with the Sigma 16mm lens for a great combo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyS, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-E10 camera with the pairing with your Sigma 16mm lens. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    White version is pretty.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also have a black version. The white color stands out. Great camera for video recording even if you're not a vlogger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lens compatibility, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Great Camera For Vlogging, Videos and Stills

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VZ-E10 aimed at Vloggers by Sony is very well designed and built. With its 24MP CMOS sensor it takes beautiful videos and stills. It comes with a reliable autofocus system with both face and eye detection. the camera also has a built-in drectional microphone with windscreen. The camera will produce 440 still shots per charge and 80 minutes of continuous video record per charge. One battery comes with the camera. I'd recommend buying a couple of spares to keep you shooting. The Sony ZV-E10 is capable of Livestreaming via a USB-C connection. Vertical video recording is also supported. The camera came with a Vlogger kit that included a remote Pistol Grip that doubles as a desktop tripod. Pairing the Grip is done through the camera menu and is fairly straightforward. The camera is mirrorless so uses a folding selfie-screen to view videos, stills and various camera menu controls. It also came with two lenses to use with the camera - a 3.5-5.8 16-50mm zoom and a 1.8/50mm. This camera has so many features it would take a book to describe them all. All in all, a great all around camera designed with the VLogger in mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not verry happy with this camera keeps changing to video want still shots

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheilaH, Sony's commitment to customer satisfaction is our top priority. We're sorry to hear you are having issues with this camera. You may want to check to make sure you are not accidentally activating on the movie mode on the touch screen. If you need any additional assistance, please contact Sony Support at 239-245-6360. Thank you for choosing Sony. -Linda 5-30-25 Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Not worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest. Save your money and buy an iPhone instead. The quality is not great for the price. I wanted to return but I was too later

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichelleM, Sony's commitment to customer satisfaction is our top priority. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Vlog camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice camera was a little difficult to operate at first but I got the hang of thing after awhile

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XyakiaD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZVE10 camera. We are glad to hear that you found it as a very nice camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Sony Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video not so much for photography. If you’re a beginner could be good for you.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeH,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback about the ZVE10 camera. We are happy to hear that you found the camera great for videos. This camera is really great for beginners with its user-friendly interface and portability. Find the right lens for your kind of photography, pretty sure you'll find that this camera can do more than videos.
       
      For any questions or concerns, you can reach us at 239-245-6360.
       
      Regards
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony. Cannot go wrong. Got a directional shotgun mic as the built in mic captures too much ambiant sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all types of beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Camera and love how comfortable it is to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garcia91,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for this feedback! We're glad to hear that you find the ZVE10 amazing and comfortable to use. At Sony, we strive to offer high-quality and affordable products that allow you to capture precious moments, explore your creativity, and document your daily experiences with ease.
      If you have any specific questions or need assistance with any features of your camera, feel free to ask. Enjoy exploring and capturing beautiful images with your ZVE10 camera!
       
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great value for a camera that shoots 4k video.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marvelous little camera. The 180* screen is much needed and super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Compact camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great compact camera fit for pocket on the go...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OtunbaAA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10 camera. We are glad to hear that you found it as a great compact camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 9-30-23
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not for photograpghy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is definitely for just shooting videos. The picture quality is not great. Otherwise pretty lightweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quality seems just like an iPhone though it’s not giving professional camera quality like I thought it would

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value I love this camera it’s a great starter camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best price compared to other competitors!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box mislabeled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an open box item for what I originally thought was a great price. The open box was labeled “excellent condition”, unfortunately this was not the case as the lens was damaged. The camera body was in excellent condition and I seriously considered keeping it, but ultimately returned it for the Panasonic GX85. Will consider purchasing new when it goes on sale.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had RX100 V; bought ZV-E10 & going back to VII

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good value for the money and a good vlogging camera. It is a bit heavy and opted to go back to the RX100 vii (I had used the RX100 v). I just like the feel of the RX100 in my hand and the full range of features (i.e. 3mm audio jack). The viewfinder really is kind of my own like...I can look right in the pre-adjusted viewfinder and scan all my settings without ambient light distraction.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend. Picture quality is poor even if you play with settings. I would 100% return if it wasn’t too late

    No, I would not recommend this to a friend