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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Alpha ZV-E10 Kit Mirrorless Vlog Camera with 16-50mm Lens for its great overall performance, video quality, and ease of use, making it suitable for beginners. The camera's lens compatibility, various features, compact size, good battery life, and easy connectivity are also appreciated. However, some customers feel the camera could benefit from having a flash and have noted some concerns about heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,107 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not for photograpghy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is definitely for just shooting videos. The picture quality is not great. Otherwise pretty lightweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quality seems just like an iPhone though it’s not giving professional camera quality like I thought it would

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value I love this camera it’s a great starter camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best price compared to other competitors!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box mislabeled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an open box item for what I originally thought was a great price. The open box was labeled “excellent condition”, unfortunately this was not the case as the lens was damaged. The camera body was in excellent condition and I seriously considered keeping it, but ultimately returned it for the Panasonic GX85. Will consider purchasing new when it goes on sale.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had RX100 V; bought ZV-E10 & going back to VII

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good value for the money and a good vlogging camera. It is a bit heavy and opted to go back to the RX100 vii (I had used the RX100 v). I just like the feel of the RX100 in my hand and the full range of features (i.e. 3mm audio jack). The viewfinder really is kind of my own like...I can look right in the pre-adjusted viewfinder and scan all my settings without ambient light distraction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding camera , the only downside is there’s no Viewfinder

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RPGG, thank you for sharing your love of this camera with us. We're happy to hear you are enjoying the features and performance of this camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    ZV-E10 Open Box Missing Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great travel camera. Open box did not include charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than iphone 14 promax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    built to last and quality is sensational. as a rookie it is hard to learn how to use the camera but certainly not as hard as other cameras. best begginer camera

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice budget starter camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great bought this after being unsatisfied with my iphone camera and im also a beginner that is trying to get into photography and videography

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great beginner content creator camera I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good or beginners but also need time to learn.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe camera is GOOD! but I'm still so confused on how to use it. I wish it was a little easier as far as ease to use... but once I learn I know theres a ton I can do with it. THat is why it's 4 stars instead of 5.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend. Picture quality is poor even if you play with settings. I would 100% return if it wasn’t too late

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Affordable 4K Video Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great 4K camera for those who want to upgrade any video work they might be doing both personally and professionally.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great but I bought it brand new, the box was not sealed. The lens came already attached to the camera and no cap.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We are saddened to hear your recent experience. We hope you were able to retrieve the cap through retailer, and that you have a better experience in the future. Thank you. Sony_US

  • Rated 3 out of 5 stars

    Has expectations but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations to use it as a easy go and carry camera but its auto focus were bad. Hopefully it could be a melon but the screen was hard ti see and the pics were out off focus. So much for sonys AF that was hoping foe but didnt get on this camer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    For the people who aren't tech savvy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good. Had to look up a guide on youtube to figure out some settings though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera a little small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera functionally was nice I returned it only because it was too small in my hand. When I went to the store they wouldn’t unlock it for me to get a proper feel. If I had smaller hands it would be 5 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andre,

      Thank you for sharing your feedback about the ZVE10 camera. We are glad to hear that you liked the camera's functionality. You may want to check our A7 and A9 series cameras with larger grip areas. Thank you again for sharing your experience.

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Buy new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a open box but they didnt disclose the lens was cracked so had to return and but new which is fine. Overall good camera. Interchangeable lens

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbrielleH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZVE10 camera and kit lens. We apologize for the inconvenience cause, but we're happy to hear that despite your experience you're still satisfied with our product.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    OPEN BOX "EXCELLENT" IS A LIE Bad Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived to me missing all the accessories and when I called BestBuy Customer Service I was not helped at all. No replacement was offerd, Nor was there a discount or Gift card given to me for my troubles. Now I have to go on a mission to get my money back. I spoke to a Supervisor over the phone called SANDEEP and he just made it worst buy telling me the opposite of what the listing says online when i purchased it. Again No discount or replacement was offer just told me to go on the mission to return . So how many weeks am I out $700. Oh that's right almost 1 months and guess what it cost me money in interest now to have a camera that is not even in my possession or that i can use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-8-2025
      Sony Social Support Sony_US