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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1149 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are impressed with the AS410AP Sport Wired In-Ear Headphones' sound quality, comfortable fit, and lightweight design. Many appreciate the long cord and the affordable price point. However, some users found the ear loop design to be problematic and difficult to use. The microphone functionality also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,149 reviews
  • Rated 2 out of 5 stars

    Good sound...if it can stay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always has good products but this was a complete fail. Poor design. Doesn't even stay in ear. If it did, the sound was great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jonnycasse, Make sure to use the size of the earbuds that fits your ears: https://docs.sony.com/release//Manual_4596241311.pdf.
      Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. -Vincent sony_US

  • Rated 2 out of 5 stars

    Uncomfortable Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked as advertised, however, I found the fit to be uncomfortable after about 30 minutes. This was returned.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WIFIGUY, thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin sony_US

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear bubs are not that comfortable and the sound quality is not very good either. They are not what I thought they would be.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi unit110, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that the issue will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 1 out of 5 stars

    Pass on these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't very good for sports headphones at all, the sound isn't that great and blocks out all environmental sound. It's important to me when wearing sports headphones to be able to hear cars or anything else I might not see. Even with the loops they feel like they are coming out all the time. I'll stick with my preferred ones, these just don't cut it, had to get an emergency pair when I lost my others.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    short-lived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for as one of the ear sockets fell out after less than a month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sound ok cheap build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my daughter. they didnt last a month. one ear just quit working. good thing i paid for geek squad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t really stay still on your ears very well. I wish there was something to keep it on my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leon, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Rated 2 out of 5 stars

    hard to wear, not comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was fine - but not comfortable..... and a lot of effort to get fitted properly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound but not good for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you want to just chill and listen but awful to run in .....they do not stay in place...very frustrating

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimC, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Don't get them...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these, the loops that go around ear so stay locked and the ear buds pop out constantly. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill714Yummy, We are sorry to hear that. You can actually adjust the "loop" and replace/change the earbuds according to your preferrence: https://docs.sony.com/release//Manual_4596241311.pdf. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Regards, Vincent sony_US

  • Rated 2 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok but having to mess with the wire over your ear each time you take them on and off is a pain.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, jonvb, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. I’ll pass what you've said onto the proper department. Thank you. -Vincent sony_US

  • Rated 2 out of 5 stars

    An ok choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather I had gone back to either the original apple earset or different wireless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the concept but as I increase my music it starts getting static. For the price I expected better quality

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, IamWhoIam, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you. -Vincent sony_US

  • Rated 2 out of 5 stars

    Doesn't fit well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds keep falling out. Cord around back of ear does not stay well.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMcack, Make sure to adjust the supporters and use the best size of ear buds according to your needs. To more details and tips, check out this link: https://docs.sony.com/release//Manual_4596241311.pdf. -Vincent sony_US

  • Rated 2 out of 5 stars

    Not compatible with my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of them are great but they were not meant for me. Kept slipping of my ears. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lilly, We regret to hear that your device's performance failed to meet your needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about two months. Then they started cutting out and now they are trash.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leo1337,

      We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Kindly send us an email at [email protected] including my name, model number and this feedback post in the email. Hope to hear from you.

      Regards,
      -David sony_US

  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headphone broke the first week, and they left rubber ear piece popped off after a month

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy00, we're sorry to hear that you were not satisfied with your experience with the headphones. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    They were ok but did not sit in my ear with fallin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok if you can stand them in your ear. I didnt like them though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These SUCK!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okay, but then they'll loosen up and need to be re-adjusted again...about every 90 seconds or so. I would believe it if you told me the "designers" had never seen a human ear before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    one side stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they look great but only worked for a short period of time bought for a Christmas present and here we are not even a month later and one of the earpieces quit working. we buy Sony EVERYTHING this is the only product weve ever had that wasnt a great product I surely hope this isnt the way of the future for Sony

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi raijun, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966
      ~Ralph sony_US

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