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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1149 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the AS410AP Sport Wired In-Ear Headphones' sound quality, comfortable fit, and lightweight design. Many appreciate the long cord and the affordable price point. However, some users found the ear loop design to be problematic and difficult to use. The microphone functionality also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,149 reviews
  • Rated 2 out of 5 stars

    ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good set of headphones. ok for a beginner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cashier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay very we'll on your ears. Would not recommend at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear plugs are to put on because of the ear loops

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward to use. Buds don't stay in ears even with loop hangers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't stay on your ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is below average and the loop around the ear does not stay around your ears causing it to fall off no matter how many times you attempt to tighten it. A waste of money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Stay away.these are very flimsy and not worth you time. Too cheap to take back to the store. I knew better when I purchased these but my wallet got the best of me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average quality earphones with poor voice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is average quality earphones with hefty price. This do not have voice quality as expected from sony earphones. I bought these to use during gym exercises however these are definitely not the worth and would not recommend to anyone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vijay, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. -Vincent sony_US

  • Rated 1 out of 5 stars

    Not so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been looking for an in-ear headphone to sit tight around my ear during my sports activities i.e. jog. But, I regret, this Sony air bud set did not work as I intended! It pops-off of the air!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechJohn, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Terrible sound and never stayed in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't describe the sound other that overly sharp and not pleasant at all. And when I would work out with them the part that goes over your ear kept coming off loose and I had to keep adjusting it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mbae, We are sorry to hear that. Make sure to use the right size of earbuds based on the size of your ears. You may also adjust the arc supporters according to your preference: https://docs.sony.com/release//Manual_4596241311.pdf. Sony takes into consideration all feedback to improve the performance and quality of our products and services. -Vincent sony_US

  • Rated 1 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quit working after about 2 weeks sound was terrible. I'm surprised that best buy sells them. I wouldn't waste my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're terrible. They stick out too much. The piece you speak into is too low and you have to practically have to yell to be heard and it is not adustable. A terrible product in my opinion.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jcshaggy, thank you very much for taking the time in writing us your feedback. We are sorry to hear that you did not have a positive experience with the headphones. We'll inform the team about this and make sure that improvements and changes will be made if required. Thank you for your valuable input. Best regards, -Mark sony_US

  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were a let down. I bought them so I could be active and listen to music but they keep sliding out of my ears and will not stay tight. Not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    couldn't wear them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not fit my ear, didn't even make it out of the parking lot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible for movement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fine, but these headphones are NOT for sport! The ear loops are far too loose for any movement and the phones do NOT stay in the canal. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Find something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are garbage. Don't waste your time and money on this. Sound quality is bad. Music sounds flat. I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    functionally poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wear these when mowing or doing other yard work. the ear loops do not stay in place and require frequent re-adjustment.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flip67, Thank you for your input. We suggest choosing the right size of the ear buds according to the size of your ears: https://docs.sony.com/release//Manual_4596241311.pdf. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 1 out of 5 stars

    Terrible fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to find a great wireless headset without breaking the bank but these are not Easy to put in and tighten up. Want to bring back but lost reciept.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luvtoshop007, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Waste of money!! The sound is not clear at all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have left these on the shelf. Wish I could have returned these but my work hours wouldn't permit the time to return the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easily broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 17 years old child and they broke within the first week of having them. Had to return for a different pair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear bugs were uncomfortable. The ear potion should swivel due to head and ear movement. They were either pulled out of my ears or pushed in further.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blackoak517, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

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