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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1149 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the AS410AP Sport Wired In-Ear Headphones' sound quality, comfortable fit, and lightweight design. Many appreciate the long cord and the affordable price point. However, some users found the ear loop design to be problematic and difficult to use. The microphone functionality also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,149 of 1,149 reviews
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Built to fall off, Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately these ear buds are very poorly designed. The loop makes them extremely difficult to put on and actually pulls the earbuds out of your ears. They were on sale and I fell for it. Heading back to Best Buy to return them now.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MajorKong, we're sorry to hear that the headphones failed to meet your standards. We'll make sure to have your feedback forwarded to a relevant team for further improvements and possible changes. Your input is greatly appreciated. Best regards, -Mark sony_US

  • Rated 3 out of 5 stars

    Okay Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony Sport In-Ear Headphones are okay. Sound quality is average.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpiece design is a type that resists the effects of sweat better than that of the AS-200 (now AS-210), but these lack any kind of bass response at all. When I can keep the sweat out of them, the AS-200 provide a much more satisfying sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fussyrunner, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Absolutely terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, they sound utterly awful. I may as well have been listening to instrumental Metallica. I couldn't hear the vocals at all, and everything was muffled. I kept the player going, switched to an older pair of 'phones, and all was right with the world - clean, clear sound WITH vocals! On top of that, the flimsy loops around the ear aren't strong enough to stay in place. For my entire 80-minute workout, I was fidgeting with them trying to get them to stay on or in the right position. NOT recommended in the slightest.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, FolsomBlues!

      We value your opinion and we would like to apologize if our product did not meet your expectations.

      ~Zac Sony_US

  • Rated 2 out of 5 stars

    worked for 51 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 51 days then, the right side stopped. So.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They do not fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have small ears and I still cannot keep these on. The earbuds do not stay in your ears and the ear loop sticks out so far that, even with adjusting the cord, it will not stay on. The design causes the loop to extend too far from the ear.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi justme, Our apologies for the inconvenience that this may have caused. We will forward this information to the right department. For more details, you can check the operating instruction of this pair of headphone from this link:  https://docs.sony.com/release//Manual_4596241311.pdf
      Regards, -Jay sony_US

  • Rated 1 out of 5 stars

    Dont waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality and don't stay on your ear. They are flimsy and sound quality was not good. But most annoying part was you would have to continually adjust them on your ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep Falling Out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones just keep falling out. I am constantly trying to tighten them around my ear as I am running. The sound is good but they constantly slide out of the ear when moving my head,.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They don't stay in your ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on returning them after attempting to use them for two weeks

    No, I would not recommend this to a friend
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