Customer Ratings & Reviews

Hi Ramman,
Thanks for your 5-star review! It is truly wonderful to know that you're enjoying our BDP-S1700U Blu-ray Player. It's great that you are pleased with the ease of use of the remote control.

We design our products with simplicity in mind, so it's wonderful to know we've succeeded in making it a positive experience for you.

Thank you for choosing Sony!
Best regards,
Estefany

Hi RoyW,

We are immensely pleased to hear that your new DVD player is providing such a smooth and user-friendly experience! We designed the BDP-S1700U to be compact and whisper-quiet, ensuring that your focus stays entirely on your favorite films. It is great to know that the installation process was quick and easy, allowing you to get right to enjoying your media collection with high-quality playback.

Thank you for choosing Sony.

Regards,
Dominick

Hello ThomasM,

Thank you for choosing Sony!

We're excited to hear that you’re enjoying the BDPS1700U Blu-ray and its great video quality. Knowing it’s a valuable addition to your home means a lot to us. Thank you for sharing your positive experience—it inspires us to keep delivering products that enhance your entertainment.

Best regards,
-Fred

Hello Bruce61,

Thank you for your review!

We're delighted to hear you're enjoying your BDPS1700U player.

It's fantastic to know you received excellent assistance as soon as you walked into the store, guiding you straight to the DVD player section. We're glad our player could fulfill your need for a simple, basic device.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi BrendaS,

That's fantastic! We are delighted to hear that your grandson loves the BDPS1700U Blu-ray Player and is using it every day. It's built for reliable, enjoyable performance, and we are glad it's a hit!

Thanks for choosing Sony.

Best regards, Eliab

Thank you for sharing your feedback, DeanneP.

We are truly sorry to hear about the frustration you've experienced getting your BDP-S1700U to communicate with your LG TV. We want to assure you that Sony Blu-ray players are designed to be compatible with all major TV brands via HDMI, and you definitely shouldn't need to match brands to get a premium experience or high-quality upscaling.

The issues with communication and upscaling are often related to the HDMI CEC settings or the HDMI cable itself. Ensuring both SimpLink on your TV and "Control for HDMI" on your Sony player are turned on can often resolve these handshake issues. Additionally, the upscaling happens automatically when the player is connected to a high-speed HDMI port.

We would love to help you get this working so you don't have to go through the hassle of a return. Please reach out to our support specialists at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd so we can walk you through the specific settings for your setup.

We appreciate your patience and hope we can get your movies looking great!

Best regards,

Gus, Sony Social Media Team

Hello LauraH,

Thank you for choosing Sony!

We're excited to hear that you appreciate the BDPS1700U Blu-ray Player’s automatic upgrade to the highest quality and its excellent performance. It’s wonderful to know that this feature enhances your viewing experience. Thank you for sharing your positive feedback!

Best regards,
-Fred

Hello FranciscoR,

Thank you for choosing Sony!

We're excited to hear that the BDPS1700U Blu-ray Player has delivered exceptional performance for you. Your strong recommendation means a lot, and it’s gratifying to know the product is serving you so well. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Thank you for your fantastic review, Pfcpike0318!

We are so pleased to hear that you are a loyal customer and that our BDP-S1700 Blu-ray player has provided you with years of reliable performance. It's incredibly rewarding to know that even with heavy use, the player has met your expectations for durability and quality. We design our products to be a reliable part of your home entertainment for a long time, and we're so happy to know we've succeeded.

Thank you again for your loyalty to Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi HHLL2,

Thank you for the great feedback! We are happy to hear your BDPS1700U Blu-ray player works great and that you appreciate its compact size, fitting nicely on your TV stand. We always aim for products that are both high-performing and easy to use. Enjoy your movies and thank you for choosing Sony!

Regards,
Dominick

Hi IsraelF,

We're truly heartened to learn that the Sony BDP-S1700U is working great for you and handling both your Blu-ray (BR) and DVD collections flawlessly. Our goal is to provide reliable, high-quality playback for all your favorite movies, and we're happy to hear it's hitting the mark!

Thank you for choosing Sony!

Regards,
Dominick

Hi DennisN,

That is excellent feedback! We are so pleased to hear that you are enjoying the Sony BDP-S1700U. It's rewarding to know that you found the unit easy to set up and use, and that it delivers a great picture without unnecessary complexity. We appreciate you choosing
Sony!

Best regards,
Dominick

Hi Cnkwiao,

We're so glad to hear that. Thank you for sharing your perfect 5-star rating for your Sony Blu-ray Player—it’s wonderful to know it arrived in excellent condition and works flawlessly, even as an open box item. With quick disc loading and vibrant picture quality, your Sony BDPS1700U helps make movie nights even more enjoyable.

Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.

Hi We3B,

That's fantastic news! We're glad to hear that you found the BDPS1700U Blu-ray Player easy to set up and that you're enjoying the great video and audio quality. Thanks for choosing Sony.

Best regards,
Eliab

Hello Gilmorris,

Thank you for considering Sony products.

We are thrilled to hear the BDPS1700U is delivering fantastic picture and color quality, and that you're enjoying the smooth drawer operation!

We sincerely apologize for the frustration caused by the TV remote's incompatibility with your Westinghouse. That's certainly not the experience we want you to have.

To get this resolved as quickly as possible, we strongly recommend reaching out to our specialized support team. They are best equipped to troubleshoot this particular issue and find a solution that helps us deliver that 5-star experience.

You can contact them directly here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Best regards,
-Fred

Hi Pdc13,

Thank you for the 5-star review! It makes us really happy to hear that the Sony BDP-S1700U is working so well for you and that you're able to play all of your discs without any issues. We designed this Blu-ray player to provide excellent performance and reliability at a great value, and we're so glad that you find it to be a good product for the price.

Thank you for trusting Sony!

Best regards,
Dominick

Hi JosephB,
Thank you for your positive review about our BDP-S700U Blu-ray player!

We're very pleased to learn how much you're enjoying the overall quality and compact design of the player.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for the excellent review, Phillip!

We are so pleased to hear that you are enjoying the BDP-S1700/U Blu-ray Player and found it easy to install and easy to control. It’s great to know that you are utilizing the "Great viewing options" it offers to enhance your home entertainment experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi FabianN,

Thanks for sharing your feedback on the BDPS1700U!

We're immensely pleased to hear you're happy with its performance for both Blu-ray and DVD playback. It's truly rewarding to know you appreciate the quality of our products.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thank you for sharing your feedback on the BDP-S1700, RGBy! We are really happy to hear that it works well for you and that you appreciate its small, compact design.

We created this player to be a reliable and straightforward option that gets the job done, and your review confirms that we've met that goal.

Thanks again for choosing Sony!

Best regards,
Gus
Sony Social Media Team