Customer Ratings & Reviews
- Model:
- BDPS1700U
- SKU:
- 6625307
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Sony Blu Ray
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be working well. I had no issues getting it connected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bobr,
Thank you for choosing Sony!
We're beyond pleased to hear that your BDPS1700U is working well and the setup was hassle-free. Your experience with a smooth connection is exactly what we aim for, and your feedback encourages us to keep improving for our customers. Thank you for sharing!
Best regards,
-Fred
Good Basic DVD Player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good basic dvd player, good picture n sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MandoV,
Thank you for your review! We're glad you agree that the Sony BDP-S1700U is a great basic player that still delivers on good picture and sound quality. Simple, reliable quality is what we aim for!
Thanks for choosing Sony. Enjoy your movies!!
Regards,
Dominick
Easy to use Blu Ray Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and works great. My 84 year old mom can operate easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Susie!
We are so pleased to hear that the BSPS1700U was easy to set up and that your mom can operate it without any trouble. We design our products to be user-friendly for everyone, and it's incredibly rewarding to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Sony Blu-Ray player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up and operate. Nice playback and the remote covers any situation.
I would recommend this to a friendBrand response from SonyListens
Posted .HI AlanM,
Thanks for the 5-star review! We're glad to hear you found the BDP-S1700U easy to set up and operate, with great playback and a versatile remote. Enjoy your movies!
Thanks for choosing Sony.
-Eliab
want to watch a movie some time soon...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice but the unit doesn't respond well to the on/off button. Also, the remote has to be used to set up the machine. I haven't figured out how to find the player yet on my tv, the guide is pretty slim on instructions...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the BDP-S1700U, user333414. We are very glad to hear that you appreciate its design. We're sorry to hear that you've had difficulty with the power button and the initial setup process. That is certainly not the experience we aim to deliver.
Regarding the power button, there could be a simple fix. We recommend checking the cable connections to ensure everything is securely plugged in, and trying a different power outlet. If the issue persists, this may be an indication of a more significant hardware issue, and we would want to investigate that further.
We understand your frustration with the setup process and the instructions. The remote is essential for the initial setup to navigate the on-screen menus and select your TV's input source. To find the player on your TV, you'll need to use your TV's remote to select the correct HDMI input that the BDP-S1700U is connected to. The product guide provides detailed steps for this, but if you're having trouble, our support team can walk you through it.
We want to make sure you get the most out of your player. If you would like more detailed assistance with either of these issues, please contact our support team. We are here to help you resolve these problems.
Thank you again for your valuable feedback.
Best regards,
Gus Sony Social Media Team
Not bad, not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but it has turned off by itself a couple of times
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello AngelaL,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you’ve experienced with your BDPS1700U Blu-ray Player turning off unexpectedly. We take your feedback seriously and are committed to helping you resolve this issue quickly so you can fully enjoy your player.
Please try the following troubleshooting steps, which often help resolve unexpected shutdowns:
1. Power Reset:
- Press and hold the POWER button on the front of the Blu-ray player for about 10 seconds until it turns off.
- If the player does not turn off, unplug the power cord from the electrical outlet.
- Wait at least 30 seconds, then plug the power cord back in.
- Turn the player on and check if the issue persists.
2. Test the Power Outlet:
- Connect the Blu-ray player directly to a different, known-working wall outlet, bypassing any surge protectors or power strips, to rule out power source issues.
We want to ensure this is resolved for you. If the problem continues after these steps, please contact our dedicated support team for further assistance.
You can find all the contact options and resources here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Best regards,
-Fred
Steer clear / not worth the low price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though Sony always makes superior products in my humble estimation, this one can definitely use some improvements. I’ve had three of these now over the last couple of years, the most recent one only 3 1/2 months, and once again it malfunctions. The problem we keep having is that everything works fine, and then suddenly one day it just simply won’t play, and will not eject the disk. No matter which approach or methodology I utilize in trying to extract the disc it simply holds onto it. Then I have to take it back to Best Buy and have someone in the back. Remove my disk so I can return it. I will not be getting this one again. Three strikes!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Antonio,
We sincerely apologize for the highly frustrating, recurring malfunction with your BDPS1700U where the player repeatedly fails to eject the disc. Three identical failures are unacceptable, and we understand your decision not to purchase this model again. This suggests a potential defect with that specific drive mechanism. We recommend performing a full power cycle (unplugging the unit for 60 seconds) to try and force an eject before returning the unit. We value your past loyalty and hope your next Sony device provides the superior performance you expect.
Thanks for choosing Sony.
Best regards, Eliab
SONY Blu-ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Draw opens smoothly. Picture and colors are good. The tv remote part doesn't work with Westinghouse.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gilmorris,
Thank you for considering Sony products.
We are thrilled to hear the BDPS1700U is delivering fantastic picture and color quality, and that you're enjoying the smooth drawer operation!
We sincerely apologize for the frustration caused by the TV remote's incompatibility with your Westinghouse. That's certainly not the experience we want you to have.
To get this resolved as quickly as possible, we strongly recommend reaching out to our specialized support team. They are best equipped to troubleshoot this particular issue and find a solution that helps us deliver that 5-star experience.
You can contact them directly here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
-Fred
The price was the only part that worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was right, but didn’t work for what I needed. Product was an open box purchase. It started to play 1 of the DVDs I tried, then froze and wouldn't play any of the next 4 DVDs I tried. Returned about a week later for full refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello SactownAJ,
Thank you for considering Sony products.
We’re sorry to hear that the BDPS1700U Blu-ray Player didn’t perform as expected and caused frustration. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products. Thank you for giving us the opportunity to make things right with your refund.
Best regards,
-Fred
Gifted to my Grand Daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was given to my grand Daughter as a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterM,
Thanks for sharing this review. We're happy to hear the Sony - BDPS1700U was a gift for your granddaughter. We hope it brings her countless hours of entertainment! If you or she ever have any questions about the product, or need help with setup or features, our support team is always willing to help!
You can contact them here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thank you for considering Sony products!
Regards,
Dominick
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read before you buy was not WiFi compatible and I had to return it;(
No, I would not recommend this to a friendGeneral manager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The manager was very rude and gave me the run around even though I explained to her it was unfixable I had to wait 3 weeks to hear I was right in the first place and now this new one doesn't stream on gas Internet.
No, I would not recommend this to a friend4K Content
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t play 4k content. I tried with several movies to no avail.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny,
The BDP-S1700U does not support native 4K Ultra HD disc playback. While it is an excellent player for standard Blu-ray discs and can upscale your existing DVDs to a higher quality, it lacks the specific internal laser and decoding hardware required to read 4K UHD media. To enjoy your 4K collection, we recommend our UBP-X700 or UBP-X800M2 models, which are specifically engineered for Ultra HD performance.
Thanks for choosing Sony.
Best regards,
Eliab
Wrong item sent: TWICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent the wrong item . TWICE. And then it was my responsibility to package them back up and return them to UPS. Never shopping with Best Buy again.
No, I would not recommend this to a friendSony Blu ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work perfectly would buy again good price recommend to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .HI Vader31620,
Thanks so much for the positive feedback! We're thrilled to hear that the Blu-ray player is working perfectly for you and that you're happy with the price. We noticed your 1-star rating and just wanted to check if there was any issue we could help with, as your review text suggests you're very pleased. If so, please feel free to start a chat with one of our product specialist through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We appreciate your recommendation to others and are here to help if you need anything. Thanks for choosing Sony. -Eliab
- Pros mentioned:Overall performance
Sony Blu-ray a Bargain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Sony Blu-ray player was an "Open Box" purchase, but had no damage or even an indication that it had been used previously. The unit performs great with excellent video and audio. Definitely worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LBS138,
We're so happy to hear that your Open Box Sony Blu-ray player is performing so well and that you are enjoying the excellent video and audio quality. We're glad it was a great find for you and that you feel it was well worth the money.
Thanks for choosing Sony.
Best regards,
Eliab
Loud while operating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy while spinning disc. It was loud enough to be disturbing. Unless you're listening to something with a lot of audio or music it's distracting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielN,
Thank you for sharing your feedback. We are sorry to hear that the disc rotation noise is interfering with your viewing experience.
To resolve this, please try power cycling the unit by unplugging it from the wall outlet for approximately 2 minutes. Additionally, please ensure that the disc is properly seated and centered in the tray to prevent excess vibration.
If the issue persists, we strongly suggest contacting our technical support team for further assistance and a proper solution:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thank you for considering Sony products!
Regards,
Dominick