Customer Ratings & Reviews

Thank you for the review, TCLfan.

We are sorry to hear that the BDP-S1700U didn't meet your expectations as a gift, especially since you've been a Sony guy in the past. While this model is our reliable, entry-level Blu-ray player, it should still deliver a crisp 1080p HD picture with natural colors thanks to our TRILUMINOS Color technology.

If the colors look "bizarre," it is possible there is a handshake issue with the HDMI cable or a setting on the TV it's connected to. However, if the picture quality is consistently poor across different discs, it’s also possible the unit itself isn't performing as it should. We would love to help you troubleshoot this or check your warranty status to make sure your gift recipient gets the quality experience Sony is known for.

Thank you for sharing your feedback with us!

Best regards,

Gus,
Sony Social Media Team

Thank you for the positive review, Sylkykat!

We are happy to hear that you find the BDP-S1700U Blu-ray player to be a very good player for the price.

We are especially pleased that the upscaling feature works well and that the player successfully does what you need it to do. Reliability and quality performance at an affordable price are key goals for this model!

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Ramman,
Thanks for your 5-star review! It is truly wonderful to know that you're enjoying our BDP-S1700U Blu-ray Player. It's great that you are pleased with the ease of use of the remote control.

We design our products with simplicity in mind, so it's wonderful to know we've succeeded in making it a positive experience for you.

Thank you for choosing Sony!
Best regards,
Estefany

Hi JordanG,

Thanks for the excellent 5-star review! It brings us great satisfaction to hear the Sony BDP-S1700U is proving to be a valuable addition to your home. It is incredibly rewarding to know that this player is helping you enjoy your extensive collection of Blu-ray discs and that you feel it was a worthwhile investment.

Thank you for sharing your positive experience, and for choosing Sony!

Best regards,
Dominick

Hi Rykart78,

We're delighted to hear that you found the BDPS1700U Blu-ray Player to be a great value upgrade and that its features are perfect for your needs! While this model is designed for Region A discs to comply with licensing standards, we appreciate your feedback regarding region-free capabilities. We're glad it has been a perfect replacement for you.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the excellent review, EDK1!

We are so pleased to hear that your BDP-S1700/U Blu-ray player is a great product that features simple installation.

It's wonderful to know that you can now enjoy your Blu-ray discs exactly when you want, delivering high-quality viewing with minimal fuss!

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Marvin,

We are thrilled to hear that the BDPS1700U Blu-ray Player is meeting your needs perfectly! Simplicity and excellent performance are what we aim for, and we appreciate you recognizing the value.

Thanks for choosing Sony.

Best regards, Eliab

Hello Bruce61,

Thank you for your review!

We're delighted to hear you're enjoying your BDPS1700U player.

It's fantastic to know you received excellent assistance as soon as you walked into the store, guiding you straight to the DVD player section. We're glad our player could fulfill your need for a simple, basic device.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi JacquelineG!
Thanks for sharing your feedback with us.
It brings us great joy to hear that your BDP-S1700U has been the best working player you’ve purchased! We're so glad it’s been a reliable addition to your home.

We're glad you chose Sony!
Best regards,
Estefany

Hi CalebC,

We love your enthusiasm for physical media! It’s great to hear that you value the ad-free, high-quality experience that a Blu-ray player like the BDP-S1700 offers for your movie collection.

Thanks for choosing Sony.

Best regards,

Eliab

Hello ThomasM,

Thank you for choosing Sony!

We're excited to hear that you’re enjoying the BDPS1700U Blu-ray and its great video quality. Knowing it’s a valuable addition to your home means a lot to us. Thank you for sharing your positive experience—it inspires us to keep delivering products that enhance your entertainment.

Best regards,
-Fred

Hello LauraH,

Thank you for choosing Sony!

We're excited to hear that you appreciate the BDPS1700U Blu-ray Player’s automatic upgrade to the highest quality and its excellent performance. It’s wonderful to know that this feature enhances your viewing experience. Thank you for sharing your positive feedback!

Best regards,
-Fred

Thank you for your fantastic review, Pfcpike0318!

We are so pleased to hear that you are a loyal customer and that our BDP-S1700 Blu-ray player has provided you with years of reliable performance. It's incredibly rewarding to know that even with heavy use, the player has met your expectations for durability and quality. We design our products to be a reliable part of your home entertainment for a long time, and we're so happy to know we've succeeded.

Thank you again for your loyalty to Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi BrendaS,

That's fantastic! We are delighted to hear that your grandson loves the BDPS1700U Blu-ray Player and is using it every day. It's built for reliable, enjoyable performance, and we are glad it's a hit!

Thanks for choosing Sony.

Best regards, Eliab

Hello FranciscoR,

Thank you for choosing Sony!

We're excited to hear that the BDPS1700U Blu-ray Player has delivered exceptional performance for you. Your strong recommendation means a lot, and it’s gratifying to know the product is serving you so well. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Hi RoyW,

We are immensely pleased to hear that your new DVD player is providing such a smooth and user-friendly experience! We designed the BDP-S1700U to be compact and whisper-quiet, ensuring that your focus stays entirely on your favorite films. It is great to know that the installation process was quick and easy, allowing you to get right to enjoying your media collection with high-quality playback.

Thank you for choosing Sony.

Regards,
Dominick

Hi IsraelF,

We're truly heartened to learn that the Sony BDP-S1700U is working great for you and handling both your Blu-ray (BR) and DVD collections flawlessly. Our goal is to provide reliable, high-quality playback for all your favorite movies, and we're happy to hear it's hitting the mark!

Thank you for choosing Sony!

Regards,
Dominick

Thank you for sharing your feedback, DeanneP.

We are truly sorry to hear about the frustration you've experienced getting your BDP-S1700U to communicate with your LG TV. We want to assure you that Sony Blu-ray players are designed to be compatible with all major TV brands via HDMI, and you definitely shouldn't need to match brands to get a premium experience or high-quality upscaling.

The issues with communication and upscaling are often related to the HDMI CEC settings or the HDMI cable itself. Ensuring both SimpLink on your TV and "Control for HDMI" on your Sony player are turned on can often resolve these handshake issues. Additionally, the upscaling happens automatically when the player is connected to a high-speed HDMI port.

We would love to help you get this working so you don't have to go through the hassle of a return. Please reach out to our support specialists at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd so we can walk you through the specific settings for your setup.

We appreciate your patience and hope we can get your movies looking great!

Best regards,

Gus, Sony Social Media Team

Hi We3B,

That's fantastic news! We're glad to hear that you found the BDPS1700U Blu-ray Player easy to set up and that you're enjoying the great video and audio quality. Thanks for choosing Sony.

Best regards,
Eliab