Customer Ratings & Reviews
- Model:
- BDPS1700U
- SKU:
- 6625307
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Sony Blu-Ray player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up and operate. Nice playback and the remote covers any situation.
I would recommend this to a friendBrand response from SonyListens
Posted .HI AlanM,
Thanks for the 5-star review! We're glad to hear you found the BDP-S1700U easy to set up and operate, with great playback and a versatile remote. Enjoy your movies!
Thanks for choosing Sony.
-Eliab
want to watch a movie some time soon...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice but the unit doesn't respond well to the on/off button. Also, the remote has to be used to set up the machine. I haven't figured out how to find the player yet on my tv, the guide is pretty slim on instructions...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the BDP-S1700U, user333414. We are very glad to hear that you appreciate its design. We're sorry to hear that you've had difficulty with the power button and the initial setup process. That is certainly not the experience we aim to deliver.
Regarding the power button, there could be a simple fix. We recommend checking the cable connections to ensure everything is securely plugged in, and trying a different power outlet. If the issue persists, this may be an indication of a more significant hardware issue, and we would want to investigate that further.
We understand your frustration with the setup process and the instructions. The remote is essential for the initial setup to navigate the on-screen menus and select your TV's input source. To find the player on your TV, you'll need to use your TV's remote to select the correct HDMI input that the BDP-S1700U is connected to. The product guide provides detailed steps for this, but if you're having trouble, our support team can walk you through it.
We want to make sure you get the most out of your player. If you would like more detailed assistance with either of these issues, please contact our support team. We are here to help you resolve these problems.
Thank you again for your valuable feedback.
Best regards,
Gus Sony Social Media Team
SONY Blu-ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Draw opens smoothly. Picture and colors are good. The tv remote part doesn't work with Westinghouse.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gilmorris,
Thank you for considering Sony products.
We are thrilled to hear the BDPS1700U is delivering fantastic picture and color quality, and that you're enjoying the smooth drawer operation!
We sincerely apologize for the frustration caused by the TV remote's incompatibility with your Westinghouse. That's certainly not the experience we want you to have.
To get this resolved as quickly as possible, we strongly recommend reaching out to our specialized support team. They are best equipped to troubleshoot this particular issue and find a solution that helps us deliver that 5-star experience.
You can contact them directly here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
-Fred
Gifted to my Grand Daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was given to my grand Daughter as a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterM,
Thanks for sharing this review. We're happy to hear the Sony - BDPS1700U was a gift for your granddaughter. We hope it brings her countless hours of entertainment! If you or she ever have any questions about the product, or need help with setup or features, our support team is always willing to help!
You can contact them here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thank you for considering Sony products!
Regards,
Dominick
General manager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The manager was very rude and gave me the run around even though I explained to her it was unfixable I had to wait 3 weeks to hear I was right in the first place and now this new one doesn't stream on gas Internet.
No, I would not recommend this to a friendWrong item sent: TWICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent the wrong item . TWICE. And then it was my responsibility to package them back up and return them to UPS. Never shopping with Best Buy again.
No, I would not recommend this to a friendSony Blu ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work perfectly would buy again good price recommend to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .HI Vader31620,
Thanks so much for the positive feedback! We're thrilled to hear that the Blu-ray player is working perfectly for you and that you're happy with the price. We noticed your 1-star rating and just wanted to check if there was any issue we could help with, as your review text suggests you're very pleased. If so, please feel free to start a chat with one of our product specialist through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We appreciate your recommendation to others and are here to help if you need anything. Thanks for choosing Sony. -Eliab
- Pros mentioned:Overall performance
Sony Blu-ray a Bargain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Sony Blu-ray player was an "Open Box" purchase, but had no damage or even an indication that it had been used previously. The unit performs great with excellent video and audio. Definitely worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LBS138,
We're so happy to hear that your Open Box Sony Blu-ray player is performing so well and that you are enjoying the excellent video and audio quality. We're glad it was a great find for you and that you feel it was well worth the money.
Thanks for choosing Sony.
Best regards,
Eliab
