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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 810 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the BDPS5500's ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of 3D and Wi-Fi capabilities, along with the streaming apps and overall performance. The affordable price point is also frequently praised. A minor drawback mentioned by some users is the lack of a display on the unit itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 810 reviews
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Good 3D Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry into the 3d realm. Price was tie-breaker.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Excelent for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family like to see movies in 3D with this product

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Just What was expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great picks up Netflix with built in WI-FI..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimbat,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey

  • Rated 1 out of 5 stars

    The slooooooowest "smart" appliance ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony smart Blu-ray player to replace a Vizio model that had conked out. I talked with the sales guys at Best Buy and thought this would be, if anything, a step up. So wrong. Takes forever to load (several minutes to get the Wi-Fi internet apps launched), and times out during app operation. Forgets your user name and password between uses so you have to start over from scratch each time you power it on, and with no keyboard on the remote, entering your info over and over using only the arrows and on-screen keyboard is a real pain. (PS --this is NOT a problem with my internet/Wi-Fi speeds; 50Mbps over cable). In the end, even though I wasn't happy that my old machine had died after just a couple years of use, I broke down and replaced this with another Vizio: ahhhh, so much better. Easier interface, immediate response time, alphanumeric remote, shortcut keys, no time outs, and resident user memory. No contest.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NorthernExposure, its sad to hear that this Blu-ray player failed to meet your expectations. Your feedback is appreciated and will be forwarded to the proper department. Thank you for your time! - Ella Sonystyle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player. No issues. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only watched one movie so far but that was a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Unit Did Fulfill my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit for the home and kids. It was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very easy to install and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very easy to use and install. It has the basic apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate. low profile and Reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi diligus, we're glad that you're at ease with your experience with Sony. Thank you and enjoy! - Ella Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up was a breeze. Clear picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doodoo2! Thanks for sharing your experince with our new Blu-ray player/. We appreciate it. Thank you for choosing Sony! - Vincent Sonystyle

  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying my Sony Blue ray player the wifi is super.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 3d bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in play, super easy set up. Been watching 3d like a boss

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good BluRay player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good BluRay player,streams content well! good buy for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Major, Thank you for posting your review with your new Sony Blu-ray player. We appreciate your time and feedback. - Vincent Sonystyle

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray player did more than what I expected

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Sony Blu-ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sony Blu-ray player. Very small and easy to fit anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great simple DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love the fact that it has a Netflix option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The product works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use. I would recommend this to a friend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa, Thanks for the positive feedback and for recommending our product. - Jerome Sonystyle

  • Rated 4 out of 5 stars

    Great alternative for non smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for in laws for netflix. Thinking about another!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nipsy! Thank you very much for taking the time to posting your review. We appreciate your time and feedback. Thank you for choosing Sony! - Vincent Sonystyle

  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew who doesn't have cable because all teens watch nowadays is Youtube and social media sites. This player has so many great apps that I went back and bought one for myself. The only thing I will caution you about is that it has to be connected by an HDMI cord which you have to buy separately.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Huh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be the best player out there. In my limited experience, it is a bit slow, but the UI is nice. Specifically, a great feature would be to have multiple WiFi logins stored, so if one goes down, there is another. Very compact player, and set up was a snap!

    I would recommend this to a friend